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The rudeness of RTE when contacted by phone

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Comments

  • #62
    Sideshow Mark
    Registered Users, Registered Users 2 Posts: 1,155 ✭✭✭Sideshow Mark


    Comhra wrote: »
    Further to the break-down of RTE radio 1 transmissions this morning, I decided to phone RTE to see if there was any information forthcoming, I spoke with a very rude, dismissive lady who replied with "thank you for calling, I'll pass on your report" and she duly hung up without further ado.

    You gave them the information about the fault, she thanked you, said she'd pass it on and hung up. Don't see anything rude there. I think you rang up looking for an argument, and you were annoyed that you didn't get one.


  • #63
    Losty Dublin
    Registered Users, Registered Users 2 Posts: 13,272 ✭✭✭✭Losty Dublin


    The Parish Priest. wrote: »
    I think I might know the problem, from what I heard, there are a group of slightly dotty anorak types who bombard RTE with phone calls every time lw goes off so most likely the woman on the phone thought you were one of them ?

    Will yi send me out a few stickers and Aengus Macanally's autograph? On an 8x4?


  • #64
    laotg
    Registered Users, Registered Users 2 Posts: 130 ✭✭laotg


    Jebus. I'd hate to be taking a flight with Comhra. News of a technical delay leads to Comhra demanding a one to one chat with the engineers and pilots.


  • #65
    Comhrá
    Registered Users, Registered Users 2 Posts: 5,226 ✭✭✭Comhrá


    Anyway, RX loud & clear from Woodcock Hill today.

    Nice to see the Newstalk signal seems to be boosted a little too...volume there was sub-par recently. :)


  • #66
    gordongekko
    Registered Users, Registered Users 2 Posts: 5,299 ✭✭✭gordongekko


    Comhra wrote: »
    Anyway, RX loud & clear from Woodcock Hill today.

    Nice to see the Newstalk signal seems to be boosted a little too...volume there was sub-par recently. :)

    But do we know the technical reason for the improvement?


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  • #67
    Comhrá
    Registered Users, Registered Users 2 Posts: 5,226 ✭✭✭Comhrá


    gordongekko wrote: »
    But do we know the technical reason for the improvement?

    I'd phone them to ask but maybe they'd be cross with me.

    Seriously though, they had an announcement on RTE 1 this morning to the effect that there may be further outages today, so I have to give them credit there.


  • #68
    gordongekko
    Registered Users, Registered Users 2 Posts: 5,299 ✭✭✭gordongekko


    Comhra wrote: »
    I'd phone them to ask but maybe they'd be cross with me.

    Seriously though, they had an announcement on RTE 1 this morning to the effect that there may be further outages today, so I have to give them credit there.


    Why would newstalk be cross with you. Surely you won't ring rte to ask for the technical reason newstalk is sounding better today than yesterday?


  • #69
    _feedback_
    Registered Users, Registered Users 2 Posts: 4,274 ✭✭✭_feedback_


    OP I really can't see what the big problem is whatsoever.

    RTE is a massive organisation and I can only imagine that the lady you spoke to is constantly answering calls that have absolutely nothing to do with her. You probably got her at a bad time and she had enough.What's the need for the big hulabaloo?

    To be honest, your tone in the OP is a bit self-entitled and if you came across like that in the phonecall, I don't blame her for getting extra pissed off with you.

    Why the hell would RTE provide a service for an engineer to explain the technical process behind a fault to every self-entitled Tom Dick and Harry that ring up?


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