VW emissions software update - disaster

colm_mcm · 28-03-2017 07:33PM

Would be very unusual to refuse to test the car without letting the person know in advance that they would need to have the letter with them.

Mooooo · 28-03-2017 07:36PM

Tell them to test it and see. If they can't check for it they can feck off

bazz26 · 28-03-2017 07:46PM

Sounds like a bar stool story to me.

Atlantic Dawn · 28-03-2017 07:59PM

Micky 32 wrote: »

I heard today someone presented their Audi for the NCT and they refused to test it without proof/letter the emissions fix was done!

They don't and never have measured diesel emissions at the NCT so there's no way they would know either way, fake news is what that is :pac:

ml100 · 28-03-2017 09:11PM

Atlantic Dawn wrote: »

They don't and never have measured diesel emissions at the NCT so there's no way they would know either way, fake news is what that is :pac:

Yeah, remove the dpf and they can't tell don't get a sw update and fail, sounds like fake news alright

Dinging · 29-03-2017 09:24AM

I'm due NCT on a VW CC 2.0l bluemotion next week. I am also due the software upgrade, I have the letter but it won't be happening while I own the car...ever. I will confirm if I am asked about the upgrade at the NCT but I would be confident this is fake news.

zilog_jones · 29-03-2017 11:36AM

The NCT doesn't test for NOx emissions, so why should they care? Sounds ridiculous.

I don't think I could ever recommend a VAG car to anyone with all this bullshít surrounding the recall and general deception.

Micky 32 · 29-03-2017 11:37AM

I really hope it's fake news and crossed wires i'm hearing and my apologies if it is. But it wouldn't surprise me in this nanny state.

Micky 32 · 29-03-2017 11:39AM

zilog_jones wrote: »

The NCT doesn't test for NOx emissions, so why should they care? Sounds ridiculous.

I don't think I could ever recommend a VAG car to anyone with all this bullshít surrounding the recall and general deception.

I'm sure the minister for the enviroment would care especially since nox is bad for the lungs.

Toyotafanboi · 29-03-2017 03:14PM

It's definitely fake news. We'd put 3-4 VW's a week through the NCT and this has literally never came up.

Volkswagen do offer certification to say the car has been amended but it's of no interest to the NCT.

zilog_jones · 29-03-2017 03:58PM

Micky 32 wrote: »

I'm sure the minister for the enviroment would care especially since nox is bad for the lungs.

I'd be all for introducing NOx testing in the NCT, but a piece of paper from VW proves nothing. Independent tests have shown the recall changes still make no difference with emissions in real world driving (see my post earlier in the thread). All VW were required to do was make the cars pass the NEDC tests without obvious "defeat device" software - they don't care about anything else.

Gwynston · 31-03-2017 03:55PM

Just spoke to the VW service manager who has been fixing our 2011 Mk VI 1.6 TDi Golf that failed on my wife last weekend.

He confirmed it's the EGR Cooler that failed, which needed a whole new EGR assembly. I asked him if it was as a result of Emissions Update and he said "it was unlikely". When I asked if that is then a common fault with that engine he said he wouldn't call it common, but they have seen it on a few cars.

When I asked why it was that VW agreed to cover most of the cost (and a courtesy car for my wife), he said VW are typically invoking their "good will" policy on customers who have taken their cars in for the update. So clearly they're trying to avoid bad press from anyone who's done it.

He said unless you give these engines a good boot at motorway speeds at least once a week, they're likely to encounter EGR problems, despite the fact that they have a built-in system that is intended to run the engine high, as necessary. He suggested going a few miles regularly in 4th gear at over 2,500 revs.

I can't image what that will do for our mpg... :rolleyes:

bear1 · 31-03-2017 04:14PM

bear1 wrote: »

Aren't those engines prone to EGR cooler faults?

knipex wrote: »

At what mileage ??

I know 4 of these engines with 250K + km.. The highest one had 350k km

None needed anything but standard service and timing belts. (I lie one needed an air-con compressor at 200k km)

bear1 wrote: »

No idea but I've read that they have issues with the egr cooler.
Think it's particular to the 1.6 tdi

Gwynston wrote: »

Just spoke to the VW service manager who has been fixing our 2011 Mk VI 1.6 TDi Golf that failed on my wife last weekend.

He confirmed it's the EGR Cooler that failed, which needed a whole new EGR assembly. I asked him if it was as a result of Emissions Update and he said "it was unlikely". When I asked if that is then a common fault with that engine he said he wouldn't call it common, but they have seen it on a few cars.

When I asked why it was that VW agreed to cover most of the cost (and a courtesy car for my wife), he said VW are typically invoking their "good will" policy on customers who have taken their cars in for the update. So clearly they're trying to avoid bad press from anyone who's done it.

He said unless you give these engines a good boot at motorway speeds at least once a week, they're likely to encounter EGR problems, despite the fact that they have a built-in system that is intended to run the engine high, as necessary. He suggested going a few miles regularly in 4th gear at over 2,500 revs.

I can't image what that will do for our mpg... :rolleyes:

:cool:

Good result though and at least they are putting it right.

Nonoperational · 31-03-2017 09:17PM

Diesels are meant to be driven. A motorway blast is a fair recommendation.

Micky 32 · 01-04-2017 07:34PM

My EGR failed despite being driven lively. They are a common fault and they will all fail eventually regardless how you drive, still mine lasted nearly 100k miles.

shar01 · 02-04-2017 09:52AM

Micky 32 wrote: »

My EGR failed despite being driven lively. They are a common fault and they will all fail eventually regardless how you drive, still mine lasted nearly 100k miles.

Same here (although it's a Seat Ibiza 1.2 TDI CR REF S.E.). Failed without warning last November. About 210,000 km done - mainly motorway driving.

But in relation to the emissions update, I had mine done two weeks ago. Afterwards I noticed that the gear change indicator was recommending gear changes at too low a speed or too low revs. The chap that services my car took it for a spin and confirmed same. I've been ignoring the indicator since.

I emailed Seat last week to bring it to their attention. So so much for them saying I wouldn't notice any changes :rolleyes:

(BTW, I know fcek all about engines apart from where the main fluids go but like many posting here, I "know" my car)

03-04-2017 01:16AM

shar01 wrote: »

Micky 32 wrote: »

My EGR failed despite being driven lively. They are a common fault and they will all fail eventually regardless how you drive, still mine lasted nearly 100k miles.

Same here (although it's a Seat Ibiza 1.2 TDI CR REF S.E.). Failed without warning last November. About 210,000 km done - mainly motorway driving.

But in relation to the emissions update, I had mine done two weeks ago. Afterwards I noticed that the gear change indicator was recommending gear changes at too low a speed or too low revs. The chap that services my car took it for a spin and confirmed same. I've been ignoring the indicator since.

I emailed Seat last week to bring it to their attention. So so much for them saying I wouldn't notice any changes :rolleyes:

(BTW, I know fcek all about engines apart from where the main fluids go but like many posting here, I "know" my car)

1.2 ?
Werent the emission updates only needed for the 1.6 s and the 2.0s

99nsr125 · 03-04-2017 02:38AM

KCross wrote: »

My understanding is that they broke a law in the US hence the massive compensation over there.

Since we (in the EU) dont track/test the same emissions as the US no law was actually broken here, hence no compensation. The fix here is just to be seen to be good and taking responsibility but legally they didnt have to do it.... at least thats how I understood it.

I lack legal standing on this issue but VW are in breach of contract

Like a new car that's been delivered damaged you can reject the
car as not being of merchantable quality and it can never be "repaired"
as it will always represent a modification from advertised technical specifications.

You can bet some other solicitor or barrister somewhere has had their
car bought back at a premium on condition of confidentiality

Toyotafanboi · 03-04-2017 07:37AM

9935452 wrote: »

1.2 ?
Werent the emission updates only needed for the 1.6 s and the 2.0s

1.2, 1.4, 1.6, 2.0 and some 3.0.

Henry Ford III · 03-04-2017 11:15AM

99nsr125 wrote: »

I lack legal standing on this issue but VW are in breach of contract

Like a new car that's been delivered damaged you can reject the
car as not being of merchantable quality and it can never be "repaired"
as it will always represent a modification from advertised technical specifications.

You can bet some other solicitor or barrister somewhere has had their
car bought back at a premium on condition of confidentiality

I suspect had that been possible VW dealers would be awash with cars that had been rejected. The customers simply can't be happy, and this is turning into a wee bit of a fiasco.

evais · 03-04-2017 03:23PM

My a3 1.6 had the emissions update two weeks ago. My egr cooler failed following this, the very same day! Car towed to dealer and provided with a rental. I am still waiting to get my car back. Apparently this part is on backorder. I ring the dealer every second day to keep on top of them. Is it normal to have to wait this long for a part?

Gwynston · 03-04-2017 03:31PM

As far as I'm aware, they had to order the parts for our 1.6 Golf (the whole EGR assembly I think, even though it was just the Cooler broken) when we dropped it in last Monday (Apr 27th) and we got it back before the end of the week.

evais · 03-04-2017 03:36PM

It's interesting how your dealer was able to source the parts but mine is telling me that the part is on backorder for the whole of vw/audi/seat. I just want my car back. I miss it!

KCross · 03-04-2017 03:54PM

If the EGR is working harder after the update, what would seriously worry me about these EGR failures is that even if VW put in a new one FOC, it seems to me that it is much more likely to fail again in the not too distant future and probably not covered under warranty then.

So, unless the replacement EGR's are better in some way the new one will prematurely fail as well. It doesnt inspire confidence in buying a VW diesel.

Gwynston · 03-04-2017 04:41PM

We've been given a 2-year warranty on the newly-fitted EGR. But I don't think we'll be keeping the car that long - my wife wants shot of it after her experience! :rolleyes:

For the record, our Golf was 6 years old with 93,000km when the EGR Cooler went (6 weeks after the emissions update).

Dinging · 24-04-2017 03:44PM

Dinging wrote: »

I'm due NCT on a VW CC 2.0l bluemotion next week. I am also due the software upgrade, I have the letter but it won't be happening while I own the car...ever. I will confirm if I am asked about the upgrade at the NCT but I would be confident this is fake news.

Update. NCT passed with no issue or mention on emissions. Under the Smoke section of the cert car recorded a 0.000 /m reading limit is 1.50 /m. I did ask the mechanic about the software upgrade just to see what he'd say. Response was "car's perfect don't be messin' around with it". Thats good enough for me!!!

mossy50 · 25-04-2017 11:28AM

certainly wont be getting VW update 2013 Passat 1.6 car is going without it

petertheheater · 29-04-2017 11:57PM

Just had my 2012 2.0 TDI Passat software update and I wish I read all these reports sooner.

Since the "update" the cooling fans stay on for about 8 minutes after turning the engine off and you can smell the heat from the engine. Fuel consumption has also been affected, all this and I only had it done on Friday.

I will be going back to them on Tuesday to see if I can have the update reversed.

Golfgorfield · 02-05-2017 12:24PM

petertheheater wrote: »

Just had my 2012 2.0 TDI Passat software update and I wish I read all these reports sooner.

Since the "update" the cooling fans stay on for about 8 minutes after turning the engine off and you can smell the heat from the engine. Fuel consumption has also been affected, all this and I only had it done on Friday.

I will be going back to them on Tuesday to see if I can have the update reversed.

Im afraid you may be told the same as i was and it cannot be reversed.

I had the old software put back on mine by a VW specialist independent dealer for €70.
PM Me for details.

lau1247 · 02-05-2017 01:45PM

Golfgorfield wrote: »

Im afraid you may be told the same as i was and it cannot be reversed.

I had the old software put back on mine by a VW specialist independent dealer for €70.
PM Me for details.

Can you PM me also with the detail of the VW specialist independent dealer?

I mentioned before in other similar thread that I didn't know whether the update was carried out or not but my MPG dropped by a good bit after I got my A4 serviced in January (Also timing belt change at the time).

Oddly enough, the MPG started to come back to pre-service level lately (about 2 months ago) and has been quite consistent. Not sure how to explain what is happening in the background but I guess best to get an indy to have a look and see if the update was indeed carried out and whether it need to be reversed for my own piece of mind.

VW emissions software update - disaster

Comments