Online 365.. It Isn't..!

georgefalls · 19-03-2017 11:01AM #1

https://www.365online.com

Not working 'AGAIN' today...

Getting to be a regular occurrence.

WTF's going on with your IT dept..?

neonman · 19-03-2017 02:44PM

Joke of a bank. I am moving. More issues with Online Banking today and also when I went to pay for shopping I did today my debt card wouldn't work. Had to transfer money onto my Revolut card to pay thank god I had that card.

Fed up with the below par service from BOI.. Rant over.

blackplum123 · 19-03-2017 02:48PM

They are not interested in the ordinary customer. They have cut back in branch banking too . no cuts in the fees they charge though....

Ben D Bus · 20-03-2017 01:06AM

I came on to complain about this too. It's shockingly bad. Regularly.

Please BOI, it's 2017 and you don't want us queueing up in branches again. Get your online service sorted! Thank you.

Bank of Ireland: Nicola · 20-03-2017 10:15AM

Morning all, I can confirm that the website and App are working normally.

I'm sorry for any inconvenience that was caused by this yesterday and I'll make sure that your comments are forwarded on to the online banking team here, thanks.

Nicola

Sexual Chocolate · 20-03-2017 10:43AM

Gone again.

Ben D Bus · 20-03-2017 11:18AM

I still can't log in with the app and the website is VERY slow. I hope this isn't considered normal!

But at least I was able to do the necessary (and important) transaction. Otherwise I would have had to go back to the '80s and find a branch to give me cash!

Sad!

Bank of Ireland: Tara P · 20-03-2017 11:33AM

Hi All,

Sorry for the inconvenience, our support team are working to resolve this as soon as possible.

365 Online and tablet app are working as normal.

Thanks,
Tara C

neonman · 20-03-2017 11:43AM

The iPhone app isn't working for me but 365 Online is. So it is clearly not 100% back working. I'm in the process of moving bank now anyway I hope closing my account will be straight a forward process.

Cordell · 20-03-2017 12:04PM

Working as normal, that is the "We are unable to process ..." normal.
Good job!

Bank of Ireland: Nicola · 20-03-2017 01:23PM

Cordell wrote: »

Working as normal, that is the "We are unable to process ..." normal.
Good job!

Sorry Cordell, please can you let me know if you're also getting this message when you try to login to the website?

Thanks
Nicola

Cordell · 20-03-2017 01:34PM

Both website and Android app are working now.

Bank of Ireland: Nicola · 20-03-2017 01:38PM

Cordell wrote: »

Both website and Android app are working now.

Thanks Cordell and apologies again, let me know if you've any further issues with it or if you need help with anything else.

Thanks, Nicola

kooga · 21-03-2017 09:28AM

365 online down this morning.

littlevillage · 21-03-2017 09:30AM

Seems to be an issue this morning again with the 365online portal. Can't login :-(

Service unavailable

Aye Bosun · 21-03-2017 09:56AM

I can't log on online?

Atomic Pineapple · 21-03-2017 09:57AM

Aye Bosun wrote: »

I can't log on online?

Working for me on mobile.

LynnGrace · 21-03-2017 09:59AM

Can't log in either. Goes through the first stages and then the site just hangs.

pilly · 21-03-2017 09:59AM

I can't access from a PC

Aye Bosun · 21-03-2017 10:00AM

Atomic Pineapple wrote: »

Aye Bosun wrote: »

I can't log on online?

Working for me on mobile.

Not for me..desktop or mobile not working at all

mr j tayto · 21-03-2017 10:06AM

Is there a problem with your online site today 21st March?

I am unable to access my account and need to do so urgently.

The problem is definitely on your end as all other sites work perfectly.

Thank you.

pilly · 21-03-2017 10:10AM

It's working on mobile for me but not PC.

kunst nugget · 21-03-2017 10:12AM

When I open up the app on my phone, I can't enter anything in to access my accounts… What's going on?

stronglikebull · 21-03-2017 10:32AM

Once again, 365 online is down. This is becoming a weekly occurrence these days. I got on through the mobile app after a couple of attempts, but on the computer it takes ages and then says it can't complete the request.

georgefalls · 21-03-2017 10:36AM

Again..!!!!!!

soc · 21-03-2017 10:36AM

stronglikebull wrote: »

Once again, 365 online is down. This is becoming a weekly occurrence these days. I got on through the mobile app after a couple of attempts, but on the computer it takes ages and then says it can't complete the request.

Yep, same here. Laptop not working.

Ben D Bus · 21-03-2017 10:40AM

I can't get past the login page. This is intolerable. Can you provide an address for a written complaint?

Aye Bosun · 21-03-2017 10:44AM

The app is working for me now, looks like they did an update on it too.

mr j tayto · 21-03-2017 10:46AM

Yep, same here. Unable to log in to the site all morning.

They wont answer the phones either.

No doubt we'll all get the generic answer that ,no, there was no problem on their end and if you reboot your modem/laptop/tablet everything should be just fine.

Joke of a bank.

pinkypinky · 21-03-2017 11:20AM

This is a far too regular occurrence: it's been gone all morning. I use it for work, and if I had the choice, I'd close all the accounts. It's just not a reliable service.

my3cents · 21-03-2017 11:24AM

Just tried to check my statement as advised by email from BoI and can't get in.

This from a bank that unilaterally stopped posting out statements :rolleyes:

<snip>

Edit> Forgot to ask OP, was the title a typo or a sly dig at banking 365?

Online 365.. It Isn't..!

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