(023) 886 3353...?

georgefalls · 2017-03-02 19:29:25

@1915 this evening, Cork number. They rang my mobile and as I didn't recognise it, I didn't answer. No sooner had it stopped, than they rang my landline. Guy on the other end said he was doing some survey or other on behalf of BOI. I stopped him at this point, and asked where he'd gotten BOTH my numbers from. He told me…

02-03-2017 07:29PM

#1

georgefalls

Registered Users, Registered Users 2 Posts: 791 ✭✭✭

Join Date: January 2010

Posts: 768

@1915 this evening, Cork number. They rang my mobile and as I didn't recognise it, I didn't answer.

No sooner had it stopped, than they rang my landline. Guy on the other end said he was doing some survey or other on behalf of BOI. I stopped him at this point, and asked where he'd gotten BOTH my numbers from. He told me they were supplied by BOI. I politely told him I wasn't interested, and asked him to remove my number from any list BOI had supplied.

Is this a scammer call..? If its legit, I don't ever remember allowing BOI to give out my numbers without prior approvement by myself.

0

Comments

#2 03-03-2017 01:11PM

Bank of Ireland: Elaine

Closed Accounts Posts: 1,367 ✭✭✭

Join Date: October 2013

Posts: 1360

Good Afternoon georgefalls,

Thank you for getting in touch with us here on Boards.ie.

We can confirm that the call your received is genuine. This is a regular online satisfaction survey for our customers. Only those who have previously given marketing consent are contacted. This consent is generally given upon account opening.

Participation in market research is completely voluntary, anonymous and under data protection. Should you wish, we can ensure that your details are removed from our contact list. Just send us a Private message here with your name, branch name and contact number and we'll forward this to our team to ensure you do not receive calls like this in the future.

We appreciate your feedback here today and have passed this to the relevant team.

Thanks,
Elaine

0
#3 04-03-2017 08:53AM

georgefalls

Registered Users, Registered Users 2 Posts: 791 ✭✭✭

Join Date: January 2010

Posts: 768

Bank of Ireland: Elaine wrote: »

Good Afternoon georgefalls,

Thank you for getting in touch with us here on Boards.ie.

We can confirm that the call your received is genuine. This is a regular online satisfaction survey for our customers. Only those who have previously given marketing consent are contacted. This consent is generally given upon account opening.

Participation in market research is completely voluntary, anonymous and under data protection. Should you wish, we can ensure that your details are removed from our contact list. Just send us a Private message here with your name, branch name and contact number and we'll forward this to our team to ensure you do not receive calls like this in the future.

We appreciate your feedback here today and have passed this to the relevant team.

Thanks,
Elaine

Just tried to PM, but it appears you can't accept PM's... Typical....!!!!!!!!!!!!!!!!!!

0
#4 04-03-2017 08:58AM

Taltos

Registered Users, Registered Users 2 Posts: 20,830 ✭✭✭✭

Join Date: February 2007

Posts: 19167

OP I had a quick look at your PM issue.
By selecting the rep above http://www.boards.ie/vbulletin/member.php?u=671677

In the About Me window there is a link that reads
Please click here when requested to send a Private Message

0
#5 04-03-2017 08:58AM

Taltos

Registered Users, Registered Users 2 Posts: 20,830 ✭✭✭✭

Join Date: February 2007

Posts: 19167

OP I had a quick look at your PM issue.
By selecting the rep above http://www.boards.ie/vbulletin/member.php?u=671677

In the About Me window there is a link that reads
Please click here when requested to send a Private Message

0
#6 04-03-2017 09:08AM

georgefalls

Registered Users, Registered Users 2 Posts: 791 ✭✭✭

Join Date: January 2010

Posts: 768

OK, done it now. Thanks

0
Advertisement
#7 04-03-2017 11:04AM

Bank of Ireland: Tara P

Closed Accounts Posts: 573 ✭✭✭

Join Date: March 2015

Posts: 568

georgefalls wrote: »

OK, done it now. Thanks

Thanks for that, we’ll pass on your request to have your details removed from our contact list.

Tara C

0