Returning a Gamestop controller

topmanamillion · 17-02-2017 01:26AM #1

Hi,
Hoping someone will be able to help me with this.
I have a gamestop xbox 360 controller that I bought in 2015. I use it on my laptop but I don't do much gaming with it. Despite that the LB and A buttons are sticking.
I actually store it in its box and I`ve just checked on the side of the box and it says it has a 5 year warranty.
Would Gamestop honour this by just letting me take a new controller or would it have to be sent off for repair?
thanks

me_irl · 17-02-2017 01:27AM

5 Year Manufacturers Warranty I'd say. You'd probably have to send it off to MS.

topmanamillion · 17-02-2017 01:43AM

me_irl wrote: »

5 Year Manufacturers Warranty I'd say. You'd probably have to send it off to MS.

I kind of thought this myself. Its actually an ownbrand gamestop one made by a company called PDP.
I might just cough up the E30 for a new one and save myself the hassle.
Thanks.

Wonda-Boy · 18-02-2017 01:58PM

You mad, get them shower of cowboys to fix it. You contract legally is where you purchased it from so gamestop have to give you the option of a repair or replace......if you dont want the hassle thats fine but get it fixed and buy a new one else where in the meantime.

When the other comes back keep it as back up or sell it on adverts etc......let them away with nothing.

Temptamperu · 18-02-2017 11:30PM

Them gamespot ones are crap the A button goes after weeks. You could talk them into falling apart.

Potential-Monke · 19-02-2017 04:51PM

Do you have the receipt?

topmanamillion · 20-02-2017 07:55PM

Cheers for the replies.

Potential-Monke wrote: »

Do you have the receipt?

Yes. I amazed myself, but I keep the controller in its original box when I'm not using it and the receipt happened to be in the bottom of the box.

Temptamperu wrote: »

Them gamespot ones are crap the A button goes after weeks. You could talk them into falling apart.

Tell me about it.
I took it apart myself and its the conductive pad that has gone for the A button. Replacement ones for the official 360 controller are about E3 on ebay but I don't think they would fit this own brand one as its a different design.

Wonda-Boy wrote: »

You mad, get them shower of cowboys to fix it. You contract legally is where you purchased it from so gamestop have to give you the option of a repair or replace......if you dont want the hassle thats fine but get it fixed and buy a new one else where in the meantime.

When the other comes back keep it as back up or sell it on adverts etc......let them away with nothing.

Ah I know what you`re saying but there`s a lot of hassle in that.
I actually went in the last day and had a look at the controllers they had without mentioning anything about the dodgy one I have.
All the controllers were really cheap awful looking plasticy things.

So if I did exchange the controller id have a crappy one that I would then either have to go to the trouble of selling on Adverts (with all the crap that entails) or leave it to gather dust in the press while I got a decent one. Doesn't make much sense to me.

I`ve bought the official Xbox 360 controller off Amazon for E30. Gamestop tried to sell me a 2nd hand one for E35!.

https://www.youtube.com/watch?v=27Z8EvowGEU
I think I`ll just stay away from Gamestop in future as their selection is crap.

Returning a Gamestop controller

Comments