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you tube upload "unable to process" mp4 file

  • 02-02-2017 09:14PM
    #1
    mrtom
    Registered Users, Registered Users 2 Posts: 719 ✭✭✭


    Hi. When I upload this 2k 256 Mb .mp4 file and chose their "original" form / resolution, I get "unable to process" after uploading and inital processing. No issue if I choose 1080p, however I want to maintain the 2k form / detail. Yes, its a new 2k phone !!


Comments

  • #2
    JDxtra
    Registered Users, Registered Users 2 Posts: 6,150 ✭✭✭JDxtra


    Looks like a 4k file. Never heard of 2k.


  • #3
    ED E
    Registered Users, Registered Users 2 Posts: 36,094 ✭✭✭✭ED E


    QHD display with 4K sensor.

    Are you uploading with the youtube app? If so use the web version fromy your laptop.


  • #4
    mrtom
    Registered Users, Registered Users 2 Posts: 719 ✭✭✭mrtom


    ED E wrote: »
    QHD display with 4K sensor.

    Are you uploading with the youtube app? If so use the web version fromy your laptop.

    Yep, thats what I'm doing, laptop to my youtube A/C


  • #5
    ED E
    Registered Users, Registered Users 2 Posts: 36,094 ✭✭✭✭ED E


    In that case you'll probably have to re-encode it. I would guess its a quirk in the firmware of the recorder.

    Look into Handbrake but expect it to be a bit of a slow process for longer clips.


  • #6
    mrtom
    Registered Users, Registered Users 2 Posts: 719 ✭✭✭mrtom


    ED E wrote: »
    In that case you'll probably have to re-encode it. I would guess its a quirk in the firmware of the recorder.

    Look into Handbrake but expect it to be a bit of a slow process for longer clips.

    Thanks for the reply. Interesting thing is the phone generates a .3gp file, and as my Intel HD 3000 struggles with such a high bit rate, (Pot player can cope ) I trim with the phones software which then produces a shorter .mp4 clip which causes an issue when uploading to you tube. So as I use handbrake & it detects the .mp4 clip, do I just match the hight / width / bit rate & FPS and re encode to mp4 ? I know I don't have a 4k display but I wish to preserve the sharp detail.
    Download sample clip:
    https://www.dropbox.com/s/aaks60pvs5e6ja5/Spider%20fish%201.mp4?dl=0


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