Closed account statement

theniamh · 23-01-2017 01:43PM #1

Hi I'm just wondering the length of time before i get sent out my final statement after closing an account.
The gentleman that i closed the account with said i should get a closing statement in the post even though i was using e statements. I still have not received one.
Regards
Niamh

Bank of Ireland: Elaine · 23-01-2017 05:05PM

Good Afternoon theniamh,

Thank you for getting in touch with us here on Boards.ie.

You will be issued a closing statement to your address showing your final transactions (if any) within 10 working days of closure.

I hope this helps,
Elaine

theniamh · 26-01-2017 11:06AM

Hi Elaine,

Thanks for your response.

If this is not the case who do i contact to get them? its been nearly one month and i have not received any correspondence bar a new debit card (my old one was due to expire, I'm assuming it was sent before i closed the account)
Niamh

theniamh · 26-01-2017 11:08AM

I would usually not rush the matter, but I'm waiting on it so I can apply for a mortgage

Bank of Ireland: Elaine · 26-01-2017 11:33AM

theniamh wrote: »

I would usually not rush the matter, but I'm waiting on it so I can apply for a mortgage

I'm sorry to hear this Niamh,

If you call BOI Direct this morning on 0818 365 365 / +353 1404 4000 a representative will be more than happy to look into this for you and arrange a copy of the letter if necessary.

Thanks again,
Elaine

theniamh · 26-01-2017 12:10PM

Bank of Ireland: Elaine wrote: »

I'm sorry to hear this Niamh,

If you call BOI Direct this morning on 0818 365 365 / +353 1404 4000 a representative will be more than happy to look into this for you and arrange a copy of the letter if necessary.

Thanks again,
Elaine

Much thanks sorted, it will be resent!
Niamh

Bank of Ireland: Elaine · 26-01-2017 12:48PM

That's great to hear Niamh and thanks for the update.

Elaine

Closed account statement

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