Latest bill estimated around 700kwh higher than actual

murrd02 · 2016-12-31 19:08:02

How long would it take to get the bill edited & resent? The reason for the bill being so different is due to a water pump malfunction that is now fixed.

31-12-2016 08:08PM

#1

murrd02

Registered Users, Registered Users 2 Posts: 1 ✭

Join Date: December 2012

Posts: 0

How long would it take to get the bill edited & resent? The reason for the bill being so different is due to a water pump malfunction that is now fixed.

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#2 03-01-2017 10:40AM
Electric Ireland: Brige N

Closed Accounts Posts: 346 ✭✭

Join Date: July 2015

Posts: 346
Hi murrd02,

Thanks for your message.

In order for us to look into this for you, could you please send us a private message with the following details?
Your full name as it appears on your Electric Ireland account

Your Electric Ireland account number

The first line of your address

Your contact number or date of birth

Confirmation you are the account holder (a sentence stating this is sufficient)

Could you also provide us with the up-to-date meter reading, as well as the RM/Serial number of the meter?

We can then look into this for you.

Thanks,
Brige

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