Digiweb Change over from sky

Sneachta · 2016-12-21 22:06:19

Sky was turned off this evening at 7.30. Digiweb support closes at 7. Set up router etc. No internet though. Do I need to wait till tmw for Digiweb to do something at their end?

21-12-2016 11:06PM

#1

Sneachta

Registered Users, Registered Users 2 Posts: 499 ✭✭

Join Date: May 2004

Posts: 358

Sky was turned off this evening at 7.30. Digiweb support closes at 7. Set up router etc. No internet though. Do I need to wait till tmw for Digiweb to do something at their end?

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#2 21-12-2016 11:18PM

ED E

Registered Users, Registered Users 2 Posts: 36,094 ✭✭✭✭

Join Date: February 2007

Posts: 35334

If you're on an LLU exchange you need to wait several days for the handover.

On a normal exchange the jumpering task should only take about an hour *assuming* Sky have not pre-emptively cancelled you.

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