Cant access boards.ie on google chrome app

15-12-2016 03:08PM #1

Hi all
Just wondering if anyone is experiencing this issue. I cant seem to access boards.ie when using the Google chrome internet browser app on my phone. My phone is a galaxy note 4 and is up to date etc as is the google chrome app itself. Every other site works fine except for boards. I can however access boards.ie whenever I use the default browser that came with the phone and also with other browsers. Just strange that google chrome app broswer doesnt allow access. The error im getting is :

"The www.boards.ie page isn’t working www.boards.ie redirected you too many times. Try clearing your cookies. ERR_TOO_MANY_REDIRECTS"

And just to note Ive tried acessing the site over meteor and vodafone network to no avail

Anyone having similar problems?

heebusjeebus · 15-12-2016 03:09PM

I got that last week.
Had to open boards in an Incognito tab for a while. Seemed to resolve itself after a few hours.

Boards.ie: Mark · 15-12-2016 03:13PM

Just saw this post on front page. Using incognito mode should do the job. Unfortunately there appears to be a conflict in how Chrome makes requests and we handle said requests, but incognito mode changes this equation and makes the two see eye to eye it seems.

GBX · 15-12-2016 03:14PM

I had this issue twice recently - on both occasions I reinstalled chrome and everything was grand after.

Boards.ie: Mark · 15-12-2016 03:17PM

GBX wrote: »

I had this issue twice recently - on both occasions I reinstalled chrome and everything was grand after.

Now that's unusual. Were these two separate installations though (like two different devices) or did you get this error - reinstall - get it again at a later date - and reinstall again?

Boards.ie: Mark · 15-12-2016 03:21PM

sugarman wrote: »

You just need to clear your cookies and cache

Despite the instructions, that doesn't seem to make a difference in this instance. Incognito mode though

15-12-2016 03:23PM

Thanks all. Incognito mode seems to do the trick ☺

GBX · 15-12-2016 03:29PM

Boards.ie: Mark wrote: »

Despite the instructions, that doesn't seem to make a difference in this instance. Incognito mode though

That's it .. it didn't help for me hence the reinstall.

GBX · 15-12-2016 04:03PM

sugarman wrote: »

Did you clear the cache too, or just cookies?

Cache & cookies. A number of times to no avail.

lassykk · 15-12-2016 11:03PM

I have a similar issue on chrome on my s7.

Initially I was getting the error the op saw but now when I try load a mobile page like touch.boards.ie it defaults to the desktop version. I have cleared cache and cookies but to no avail.

Only solution I found was to install the HTC Internet app on the phone and I'm back able to use the touch site. Weird!

niallb · 16-12-2016 12:15AM

Open up your chrome settings and see if you have "Data Saver" turned on.
Boards doesn't seem to work reliably with that activated, so try turning it off for a bit.

lassykk · 16-12-2016 12:21PM

niallb wrote: »

Open up your chrome settings and see if you have "Data Saver" turned on.
Boards doesn't seem to work reliably with that activated, so try turning it off for a bit.

Thanks for the suggestion but I have never turned on data saver.

Cheers

MarkR · 16-12-2016 12:25PM

I was going to say data saver. Happened to me a few weeks ago.

Boards.ie: Mark · 16-12-2016 12:26PM

lassykk wrote: »

This post has been deleted.

It's possible that your default settings were reset / changed. If you end up on the Desktop site, scroll to the bottom of the page and click Touch Site; that setting should be retained from then on.

niallb · 16-12-2016 01:42PM

lassykk wrote: »

This post has been deleted.

Neither did I - but there it was.
Worth taking a quick look!

lassykk · 17-12-2016 07:04PM

Boards.ie: Mark wrote: »

It's possible that your default settings were reset / changed. If you end up on the Desktop site, scroll to the bottom of the page and click Touch Site; that setting should be retained from then on.

Cheers that fixed it. Don't know how that happened

Cant access boards.ie on google chrome app

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