Eir rural FTTH thread

Gonzo · 21-11-2016 03:07PM

at least now those dates are a little bit more realistic. Most of em won't get started till the late spring, early summer.

lawlerp · 21-11-2016 03:26PM

Castleblakeney gone from Winter 2016/Spring 2017 to Early/Mid 2017.

oleras · 21-11-2016 03:47PM

Patrickswell moved back also... Estimated date for first Live Fibre Services is early/mid 2017

Shyboy · 21-11-2016 04:37PM

Gwynston wrote: »

Yep, my exchange in Claregalway has moved from "Winter 2016 / Spring 2017" to "Early/Mid 2017"

And Turloughmore up the road is also now the same, despite previously being the slightly more optimistic "Winter 2016" and ShyBoy reporting just yesterday on KN installation activity in that area

Oh well, a little disappointing seeing that they seem to be finishing up work here in Turloughmore, but I suppose there are maybe still more finishing touches to do...:(

Gonzo · 21-11-2016 04:50PM

Just noticed the blue line beside me has been wired, it wasn't last Friday so they must have done it over the weekend. My road is a 600 meters spur off that blue line and there is also another spur of about 500 meters. Both spurs have yet to be wired, I'm hoping we will be wired up this week.

The main section of blue line is wired up all the way from Dunshaughlin, all the way down Moortown lane. Every pole marked WP has a coil of fiber and a placeholder where they are going to install those splice box's pictured a few pages back. The fiber on the main section stops exactly where the blue line ends on the map. There are another 3 houses past where the blue line stops, looks like they will have a 3-10 year wait for the NBP while their neighbours will have 1 gigabit early in the new year.

superloopy · 21-11-2016 04:53PM

Good old Eircom (eir). Headford in Kerry gone from winter 2016/17 to early/mid 2017.

I will be deleting this FTTH thread bookmark from my phone. It's just depressing.

See ye next year lads, good luck!!

Jpmarn · 21-11-2016 05:00PM

There is still nothing happening in my exchange area of Inch St Lawernce co. Limerick with regards to ftth. The exchange is providing fttc to the villages of Caherconlish and Ballyneety but not in my direction. Like a lot of other exchanges the roll out dates has been moved from Winter 16/Spring 17 to early to mid 2017. So if I don't have Ftth by end of June next it would be like another delay. Eir are getting a grilling on the Ray Darcy Show on Radio 1 this afternoon with customer service.

Grumpypants · 21-11-2016 05:12PM

Kinvarra also slipping, it is now "Estimated date for first Live Fibre Services is Spring 2017. Estimated date for first Live Fibre Services is early/mid 2017"

that is After being Summer 2016 for FTTC, and Autumn/Winter 2016/17 for FTTH.

Which is bad since Kinvarra is on the list for the first 100K by March 2017. Looks like they will miss that deadline.

I knew that once they started working weekends it was a bad sign. They would only do that if they were hopelessly behind schedule.

Gwynston · 21-11-2016 05:13PM

Jpmarn wrote: »

Eir are getting a grilling on the Ray Darcy Show on Radio 1 this afternoon with customer service.

Maybe, but this has little to do with customer service.

This is to do with staggering incompetence at estimating timescales and managing expectations.... :rolleyes:

daraghwal · 21-11-2016 05:21PM

I don't like the fact that 2017-2020 has been removed and replaced with "the FTTH fibre rollout programme includes premises in this exchange area" on a lot of exchanges

Gonzo · 21-11-2016 05:27PM

The first exchanges to go live back on 28th September have had extra customers added which is a good sign.

Updates to previously launched exchanges.

Ballyfarnan launched with 139 premises, it now has 360 live premises.

Athboy launched with 112 premises, it now has 440 live premises.

Killinick launched with 397 premises, it now has 400 live premises.

Youghal launched with 307 premises, it now has an unknown number of live premises.

Virginia launched with 85 premises, currently still showing live in winter 2016/2017.

Rahan launched in October, it now has 230 live premises.

Launched last week:
Ballyboden: launched with 230 live premises

Bray is still showing live date 16th November.

Courtown Harbour launched with 400 live premises.

Belcarra launched with 160 live premises.

Dungloe launched with 200 live premises.

Ballyclough launched with 40 live premises.

BandMember · 21-11-2016 05:28PM

I'm a bit confused as to why people are surprised that date for going live are slipping or that they are running behind schedule - I mean, haven't we been here before with the FTTC rollout??

While I appreciate yer frustration, the fact that your areas are being down as being worked on and will be live sooner rather than later. There are still vast sections of the country who are still completely in the dark as to what type of service they are going to receive, let alone when they are going to receive it - which is light years away yet.

Oh, and if you think that a couple of months are bad, I was waiting for the FTTC rollout and my exchange finally went live during the summer......after two years of slippages and constantly being marked as "within 6 weeks" on the Eir website!! So, given that, you guys aren't doing too bad....

superloopy · 21-11-2016 05:38PM

What's you download speed out of interest? And your 3G connection?

Maybe it's our fault for hoping this was actually going to happen. 1 exchange is down as worked commenced in Kerry. 1.

Let us have our moan. We have earned it.

Gonzo · 21-11-2016 05:44PM

Gwynston wrote: »

Maybe, but this has little to do with customer service.

This is to do with staggering incompetence at estimating timescales and managing expectations.... :rolleyes:

Open Eir/KNN are obviously working as hard and as fast as they can and they are starting to work in horrible conditions with bad light.

The problem is whoever is supplying the papers/media with timescales and dates so unrealistic, that it's just not achievable. That's where the problem lies and thats where people are getting dissapointed with dates getting pushed back over and over.

Gonzo · 21-11-2016 06:03PM

Inverin (Galway) has live first FTTH date of December 14th.

so far that's the only exchange I can find launching between now and the end of the year, i'm sure there has to be one or 2 more.

edit: just found Crosshaven in Cork

Roscommon (66 Towns Project Urban) going live 2nd January 2017.

Johnboy1951 · 21-11-2016 06:16PM

plodder wrote: »

Same here in North County Dublin. Was winter 2016/spring 2017. Now early/mid 2017. It's disappointing when the estimates are so vague to begin with, that they just replace one vague estimate, with one three months further out. I'm not getting a strong impression that they have a proper handle, on how long it's going to take.

As this 'blue-line' roll out is really an introduction for all concerned to the problems that are likely to be met during an NBP roll out, it is invaluable to eir for future planning and cost estimates.

I am not surprised that delays have cropped up on various lines. It was inevitable.
Nevertheless I am still optimistic that their overall time scale for the 300,000 premises passed by end 2018 will be achievable.

One thing we can be sure of ..... when a problem is met that stops a blue line roll out, those workers move very quickly to an alternate location, so another line jumps ahead while the problem is sorted.

It is not as if work stops due to a problem ..... the overall plan continues.

JohnC. · 21-11-2016 06:16PM

Mooncoin is another changed from Winter 2016/Spring 2017 to Early/Mid 2017.

MBSnr · 21-11-2016 06:20PM

daraghwal wrote: »

I don't like the fact that 2017-2020 has been removed and replaced with "the FTTH fibre rollout programme includes premises in this exchange area" on a lot of exchanges

The next smaller exchange (blue - not FTTC live but with ADSL2) now has a date of 2017 (instead of 2017-2020). Whereas mine (with FTTC and mostly ADSL1) is still listed as 2017/2018. That's annoying! Seems a few smaller ones are now saying 2017. Perhaps they might start the smaller fibre runs first?

MajesticDonkey · 21-11-2016 06:22PM

My own nearest FTTH-only exchange has been changed to say 2017, instead of 2017-2020.

superloopy · 21-11-2016 06:31PM

Johnboy1951 wrote: »

As this 'blue-line' roll out is really an introduction for all concerned to the problems that are likely to be met during an NBP roll out, it is invaluable to eir for future planning and cost estimates.

I am not surprised that delays have cropped up on various lines. It was inevitable.
Nevertheless I am still optimistic that their overall time scale for the 300,000 premises passed by end 2018 will be achievable.

One thing we can be sure of ..... when a problem is met that stops a blue line roll out, those workers move very quickly to an alternate location, so another line jumps ahead while the problem is sorted.

It is not as if work stops due to a problem ..... the overall plan continues.

Is everybody now working for the Eir PR team? Are Eir just going to get away with changing the goalposts by the week? Their announcements are given acres of press time and column inches. All very positive for them. Where is the follow up? Or am I being naive? It's almost like Eir pay for ad space on tv and in newspapers...

One example. What happened to this 100,000 by march 2017? Everybody seems to be using this new figure of 300,000. I didn't get the Eir memo. But then again I'm part of the 100,000. So I'm just being selfish.

Any journalist actually willing to follow up on their puff pieces? Or can Eir just fire off marketing waffle and let "journalists" inform people of the "good" news, over and over and over.

It's annoying because it affects me. I suppose that's my problem.

Gwynston · 21-11-2016 06:37PM

Yeah, it's not like Eir should be allowed to get away with continually slipping dates just because it's a huge, complicated endeavor. That's no excuse for poor planning + estimation and then putting out wildly overambitious dates that sound good and drum up a lot of undeserved publicity.

tsue921i8wljb3 · 21-11-2016 06:44PM

superloopy wrote: »

Is everybody now working for the Eir PR team? Are Eir just going to get away with changing the goalposts by the week? Their announcements are given acres of press time and column inches. All very positive for them. Where is the follow up? Or am I being naive? It's almost like Eir pay for ad space on tv and in newspapers...

One example. What happened to this 100,000 by march 2017? Everybody seems to be using this new figure of 300,000. I didn't get the Eir memo. But then again I'm part of the 100,000. So I'm just being selfish.

Any journalist actually willing to follow up on their puff pieces? Or can Eir just fire off marketing waffle and let "journalists" inform people of the "good" news, over and over and over.

It's annoying because it affects me. I suppose that's my problem.

You're completely correct. This is now the third delay to their original 100K announcement. I've said it before but I don't believe that they got their timelines so wrong by mistake. My own opinion is that these rollouts are intrinsically linked to the NBP. Openeir originally announced the 100K premises when the NBP contract(s) were due in mid 2017. The contracts are now due in 2018 and coincidentally or not Openeir's rollout has also seen similar delays.

Technical journalism is terrible in this country. They are really PR merchants, diligently relaying whatever they are told by the companies without question.

superloopy · 21-11-2016 06:47PM

Should I be worried if the headford exchange in Kerry now has no mention of FTTH and just says first fibre services will be live early/mid 2017?

Has it been taken off the FTTH rollout or is it the usual badly updated map?

tsue921i8wljb3 · 21-11-2016 06:53PM

superloopy wrote: »

Should I be worried if the headford exchange in Kerry now has no mention of FTTH and just says first fibre services will be live early/mid 2017?

Has it been taken off the FTTH rollout or is it the usual badly updated map?

I would not be worried. It seems whoever updated the map has removed "FTTH" from a lot of the exchange descriptions. They all now say "first fibre" despite many of them already having live FTTC. It is another annoyance that there is no consistency in the description of updates. It seems different people make changes to the map.

Johnboy1951 · 21-11-2016 06:55PM

superloopy wrote: »

Is everybody now working for the Eir PR team? Are Eir just going to get away with changing the goalposts by the week? Their announcements are given acres of press time and column inches. All very positive for them. Where is the follow up? Or am I being naive? It's almost like Eir pay for ad space on tv and in newspapers...

One example. What happened to this 100,000 by march 2017? Everybody seems to be using this new figure of 300,000. I didn't get the Eir memo. But then again I'm part of the 100,000. So I'm just being selfish.

Any journalist actually willing to follow up on their puff pieces? Or can Eir just fire off marketing waffle and let "journalists" inform people of the "good" news, over and over and over.

It's annoying because it affects me. I suppose that's my problem.

So what did happen to the March 2017 ESTIMATE?
As far as I am aware it still applies .... but I do expect it to slip somewhat.

How about everyone being less selfish and wait until end Mar. 2017 and then get a count of how many of the 100,000 premises have been passed with eir FTTH?

Naw, that would mean there would be no moaning and complaining about eir time-scale in the meantime

Gonzo · 21-11-2016 07:00PM

Since 2010, back when FTTH was nothing more than a dream for any part of Ireland, several members here have been saying frequently how slow FTTH is to rollout. And this is the reality, there is alot more to it than the FTTC rollout.

The lads involved with the physical rollout are doing a good job as quickly as they can, if it wasn't for the hugely unrealistic timescales leading to date slippages nobody would be complaining.

superloopy · 21-11-2016 07:04PM

Johnboy1951 wrote: »

So what did happen to the March 2017 ESTIMATE?
As far as I am aware it still applies .... but I do expect it to slip somewhat.

How about everyone being less selfish and wait until end Mar. 2017 and then get a count of how many of the 100,000 premises have been passed with eir FTTH?

Naw, that would mean there would be no moaning and complaining about eir time-scale in the meantime

Great Internetting.

My point was the figure of 100,000 has disappeared. And the march 2017 deadline has disappeared too. It's just kinda dawning on me now that the media is being used to help Eir bid for the national rollout competition. And people like you are helping them. Directly or indirectly.

Just kinda sad people are being left in limbo.

I won't be holding my breath until march 2017 when all I hear is the end of 2018 now.

Johnboy1951 · 21-11-2016 07:04PM

Gonzo wrote: »

Since 2010, back when FTTH was nothing more than a dream for any part of Ireland, several members here have been saying frequently how slow FTTH is to rollout. And this is the reality, there is alot more to it than the FTTC rollout.

The lads involved with the physical rollout are doing a good job as quickly as they can, if it wasn't for the hugely unrealistic timescales leading to date slippages nobody would be complaining.

I think eir should have left all of the 100,000 on March 2017 estimate, and the balance - 200,000 - on Dec 2018 (updated from 2020).

That might have helped stop the complaining I see on Boards about individual blue-line roll outs.

Seems to be .... damned if they do and damned if they don't with regard to providing ESTIMATES to the public.

tsue921i8wljb3 · 21-11-2016 07:07PM

Johnboy1951 wrote: »

So what did happen to the March 2017 ESTIMATE?
As far as I am aware it still applies .... but I do expect it to slip somewhat.

How about everyone being less selfish and wait until end Mar. 2017 and then get a count of how many of the 100,000 premises have been passed with eir FTTH?

Naw, that would mean there would be no moaning and complaining about eir time-scale in the meantime

Where was it said it was an estimate.? "Work to be completed by March 2017" is what they posted on their site. If they have 50% done by March I'll be amazed. I appreciate what they are doing for rural areas but be honest with people.

http://www.openeir.ie/news/First-rural-FTTH-locations-announced/

Gonzo · 21-11-2016 07:14PM

Johnboy1951 wrote: »

I think eir should have left all of the 100,000 on March 2017 estimate, and the balance - 200,000 - on Dec 2018 (updated from 2020).

That might have helped stop the complaining I see on Boards about individual blue-line roll outs.

Seems to be .... damned if they do and damned if they don't with regard to providing ESTIMATES to the public.

all dates (first 100,000) would now by better off saying Dec 2017 with only the closest 10-15 exchanges getting estimated dates. That would stop much of the complaining and the people who get the relatively close time scales should get their fiber on time.

Eir rural FTTH thread

Comments