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Puretelecom

  • 26-10-2016 04:39PM
    #1
    bilser
    Registered Users, Registered Users 2 Posts: 7 ✭


    Does anybody have experience of the service of Puretelecom as they are canvassing for business ?


Comments

  • #2
    the beer revolu
    Registered Users, Registered Users 2 Posts: 18,160 ✭✭✭✭the beer revolu


    bilser wrote: »
    Does anybody have experience of the service of Puretelecom as they are canvassing for business ?

    I'd be very wary.
    Iirc, I heard a lot of horror stories about them!


  • #3
    confusticated
    Registered Users, Registered Users 2 Posts: 1,682 ✭✭✭confusticated


    I've had dealings with them and would avoid like the plague, actual service was fine (just a phone line) but any time I had to contact customer service required at least three phone calls to sort.


  • #4
    farmerjj
    Closed Accounts Posts: 1,088 ✭✭✭farmerjj


    bilser wrote: »
    Does anybody have experience of the service of Puretelecom as they are canvassing for business ?

    I,m with them for the house phone, no problems yet and its a one month rolling contract so will be easy to leave if there ever is.. Avoid EIR anyway they are the worst company I,v ever dealt with.


  • #5
    Jon_459
    Registered Users, Registered Users 2 Posts: 149 ✭✭Jon_459


    Signed up my mother in law 16 months ago for landline only. Best deal out there - never had a problem.
    Been on to their customer service a few time - no issues and everything was sorted quickly. One month rolling contract also
    No hesitation in recommending them


  • #6
    pwurple
    Closed Accounts Posts: 12,132 ✭✭✭✭pwurple


    We are with pure for about 18 months i think.
    No issues, all grand


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  • #7
    the beer revolu
    Registered Users, Registered Users 2 Posts: 18,160 ✭✭✭✭the beer revolu


    I must have been thinking of another company.


  • #8
    mordeith
    Registered Users, Registered Users 2 Posts: 5,125 ✭✭✭mordeith


    the beer revolu wrote: »
    I must have been thinking of another company.

    There was definitely some bad stories about em a few years ago. Maybe they've upped their game.


  • #9
    the beer revolu
    Registered Users, Registered Users 2 Posts: 18,160 ✭✭✭✭the beer revolu


    mordeith wrote: »
    There was definitely some bad stories about em a few years ago. Maybe they've upped their game.

    I thought so. I remember people on the radio being duped into contracts and not being able to get out of them and comreg showing their blunt teeth at the company in question .

    I thought it was pure but I could be wrong.


  • #10
    jake is right
    Registered Users, Registered Users 2 Posts: 22,242 ✭✭✭✭jake is right


    I've been with them (phone and broadband) for over two years. No problems, other than occasional slow BB, which when reported was dealt with efficiently.


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