Top Up Loan

RicoSbs · 21-10-2016 05:08PM #1

Hello there

I applied for a top up loan online but it did not go through so your colleague over the phone suggested me to apply again and we went over the procedure once again.

I did not receive any feedback about it,

Can I have an answer from you?

Thanks a lot
Regards
Rico

Bank of Ireland: Elaine · 22-10-2016 08:23AM

Good Morning RicoSbs,

Thank you for getting in contact with us here on Boards.ie.

We're sorry to hear that you've not received an up date yet. We would be more than happy to assist you with this here. Can I ask when did you apply for the top up?

Thanks,
Elaine

RicoSbs · 22-10-2016 08:35AM

Bank of Ireland: Elaine wrote: »

Good Morning RicoSbs,

Thank you for getting in contact with us here on Boards.ie.

We're sorry to hear that you've not received an up date yet. We would be more than happy to assist you with this here. Can I ask when did you apply for the top up?

Thanks,
Elaine

Hello Elaine
Thanks for your message.

The first application a week ago & new one on Thursday - your colleague told me that I should have had an answer in 24h

Thanks

Bank of Ireland: Elaine · 22-10-2016 10:40AM

Thanks RicoSbs,

Thank you for coming back to us. If you call 0818200334 and selection top 2 and then option 2 again a representative in our lending team will be more than happy to provide you with an update on this.

Thanks again,
Elaine

Top Up Loan

Comments