Aldi and Lidl checkout system

Macy0161 · 21-10-2016 10:49AM

I would say most in the Aldi's I go in don't pack at the sill either - they put it back in the trolley and pack it into bags at the car. There's packing it in bags, and there's the gob****es that have to organise all the bags - can't even manage to put it on the bloody conveyor belt in the order they want to pack it!

j8wk2feszrnpao · 21-10-2016 10:50AM

Jenny Deafening Topaz wrote: »

I don't see how you can claim it's as quick or as handy to pack at the sill, it's a stupid system. You are adding an extra step that takes as long as packing the bags by putting them back in the trolley to move to the sill to handle them all again to put them in the bags.

It's not a stupid system at all. If someone has 50 items in their trolley, then quickly loading them back into the trolley once scanned, is far quicker than trying to load all that into bags at the counter.
It removes an extra step for the customers waiting behind you if you have an extensive amount of shopping or if you are a very slow packer/payer.

meeeeh · 21-10-2016 11:01AM

snubbleste wrote: »

If the total is €1.18, the Lidl cashier says that will be €1.20 please.
Some of us may have €1.18 in exact change or seek not to pay 1.7% extra.

Rounding up was brought in by Central bank in 2015 for everyone. You can decide to be anal or you can accept that sometimes you will loose and sometimes gain. But the purpose is to get rid of 1 and 2 cent coins because they cost money and time. To argue about that must be a definition of time wasting.

foggy_lad · 21-10-2016 11:19AM

exaisle wrote: »

Why do so many women people wait until they've been told the total cost of their shopping to fumble in their handbag for their purse and fumble in their purse for their cash/card?

**Lights blue touch paper and stands well back....;-)

What about the ones who dig out the purse or wallet and take out enough cash but then decide to pay by card and ask for cashback which afaik Aldi/Lidl don't do, so they go back to searching for the cash again.....

Janelle Sparse Bass wrote: »

It's not a stupid system at all. If someone has 50 items in their trolley, then quickly loading them back into the trolley once scanned, is far quicker than trying to load all that into bags at the counter.
It removes an extra step for the customers waiting behind you if you have an extensive amount of shopping or if you are a very slow packer/payer.

This system has been operated for years in Ireland going back to when Goobays and crazy prices/Quinnsworth were opened around Dublin, the tills all had just a small shelf and you put the shopping onto the shelf and the checkout woman(they were all women back then) rang it up on the big old push button till and placed it into the empty trolley on the far side of the till. You then had a fistful of plastic bags thrust into the trolly as a parting gift as you trotted off to the shelf to pack!

meeeeh wrote: »

Rounding up was brought in by Central bank in 2015 for everyone. You can decide to be anal or you can accept that sometimes you will loose and sometimes gain. But the purpose is to get rid of 1 and 2 cent coins because they cost money and time. To argue about that must be a definition of time wasting.

The rounding must be done on the change though and is a voluntary thing afaik

osarusan · 21-10-2016 11:21AM

foggy_lad wrote: »

The rounding must be done on the change though and is a voluntary thing afaik

I don't see any difference between rounding on the change and rounding on the total cost of items. I don't see how one is practically possible without the other.

Am I missing something?

Going Forward · 21-10-2016 11:25AM

lawlolawl wrote: »

Well, I know that I'm constantly furious any time I'm forced to deal with the idiot general public. I try to go shopping when it's quiet because other people make it a chore.

I presume I'm not alone.

I doubt you are!

There's nothing wrong with seeking a bit of peace and solitude whilst shopping from time to time, almost empty 24 hour Tescos have a certain therapeutic value there.

I suppose if I'm honest I'm astounded by what I perceive as a lack of empathy in this thread.

No one seems to have time for anyone else delaying them and "hate it", and presumably "hate" anyone impeding their progress.

And I don't think that's a good thing for the person or for society.

They seem to want nothing to have nothing to do with personal service or interaction and instead see absolutely nothing ironic with accepting completely shíte service from banks for example with cràp machines and cràp service.

I don't know how they cope with doing mundane tasks that involve real people like queing to buy a stamp or waiting for a plumber to call.

Of course the toe curling forced idiot-American over-ingratiating customer service "model" is the other side of the coin.

I can see where the hate is coming from.

I need a cup of tea, I'm getting stressed thinking about it:)

PARlance · 21-10-2016 11:29AM

osarusan wrote: »

I don't see any difference between rounding on the change and rounding on the total cost of items. I don't see how one is practically possible without the other.

Am I missing something?

Take 4 individual items currently priced at €0.99.

Rounding on individual price = 4 times €1 = €4, no need to round.
Rounding on total cost = 4 times 0.99 = €3.96 = €3.95, when rounded.

osarusan · 21-10-2016 11:36AM

PARlance wrote: »

Take 4 individual items currently priced at €0.99.

Rounding on individual price = 4 times €1 = €4, no need to round.
Rounding on total cost = 4 times 0.99 = €3.96 = €3.95, when rounded.

Sure, I understand that, but I don't think anybody is suggesting Aldi or Lidl or anywhere else are rounding for each individual item (unless only 1 item is being bought).

People are saying rounding should be done on the change, not on the total bill...but what's the difference?

If the final bill is 29.98, rounding the amount up to 30 or rounding the change down to zero...is the same thing.

I must be missing something?

j8wk2feszrnpao · 21-10-2016 11:47AM

osarusan wrote: »

Sure, I understand that, but I don't think anybody is suggesting Aldi or Lidl or anywhere else are rounding for each individual item (unless only 1 item is being bought).

People are saying rounding should be done on the change, not on the total bill...but what's the difference?

If the final bill is 29.98, rounding the amount up to 30 or rounding the change down to zero...is the same thing.

I must be missing something?

I think the point is, if the total is €29.98, then the cashier should say €29.98, and not €30.00.
That way you can give them €29.98 if you have it exactly.

osarusan · 21-10-2016 11:50AM

munstermagic11 wrote: »

I think the point is, if the total is €29.98, then the cashier should say €29.98, and not €30.00.
That way you can give them €29.98 if you have it exactly.

Ok, that makes sense.

But then if you give them 30, they just give you nothing back.

Info from Central Bank anyway:

Where a retailer is applying Rounding they can apply it automatically without asking the consumer – it will be up to the consumer to say if they don’t want Rounding applied.

meeeeh · 21-10-2016 11:51AM

osarusan wrote: »

Sure, I understand that, but I don't think anybody is suggesting Aldi or Lidl or anywhere else are rounding for each individual item (unless only 1 item is being bought).

People are saying rounding should be done on the change, not on the total bill...but what's the difference?

If the final bill is 29.98, rounding the amount up to 30 or rounding the change down to zero...is the same thing.

I must be missing something?

I assume that if you have exactly 29 euro and 98 cent in change you should be able to pay 29€ and 98 cent. Totally pointless imo but what do I know.

Edit: too late.

j8wk2feszrnpao · 21-10-2016 11:59AM

osarusan wrote: »

Ok, that makes sense.

But then if you give them 30, they just give you nothing back.

Info from Central Bank anyway:

That's correct.
In the above case you can hand them €29.98 and walk away.
The benefit being that you have gotten rid of a 1c and a 2c piece. If they say €30, you may hand them a €20 and a €10, and the 1c/2c remain in circulation.

It's a very minor thing, and I wouldn't personally care myself.

foggy_lad · 21-10-2016 12:07PM

osarusan wrote: »

Ok, that makes sense.

But then if you give them 30, they just give you nothing back.

Info from Central Bank anyway:Quote:

Where a retailer is applying Rounding they can apply it automatically without asking the consumer – it will be up to the consumer to say if they don’t want Rounding applied.

They can apply it automatically without asking but to tell the customer that their shopping costs €30 takes away the opportunity for them to get their correct change by telling the shop they don't want rounding applied.

osarusan · 21-10-2016 12:08PM

Yes, I see what you (and others) mean now.

Winterlong · 21-10-2016 12:53PM

Key to a hassle free checkout experience in any supermarket is to avoid any checkout that has doddery looking people in it. Or someone struggling with one or more kids. There is bound to be a delay/frustration there.

It's a bit like the supermarket version of this.

https://www.youtube.com/watch?v=e_LpxldL8h4

Elliott S · 22-10-2016 11:21AM

Jenny Deafening Topaz wrote: »

I'd have the exact opposite experience it's very very rarely I see someone pack at the sill. The two Aldi's that I'm usually in a very busy ones and I would say 95% of people pack at the till and nobody has a problem with it and it all works smoothly imo.

I don't see how you can claim it's as quick or as handy to pack at the sill, it's a stupid system. You are adding an extra step that takes as long as packing the bags by putting them back in the trolley to move to the sill to handle them all again to put them in the bags.

Not a stupid system at all. You think it will take longer because there is an extra step but I bet if you timed it, there would be no difference. And it's a more comfortable packing experience because you are not pressured due to holding people up. You can do it right. Packing at the till in an environment where space isn't provided means bad packing. Also, because there is no space at the end of the till, it means you have an extra step anyway because the stuff have to land in your trolley before you pack. Packing it all as quickly as the cashier scans it through sounds like a terrible idea. And I don't believe you at all if you say most people do that. So most people will have the extra step whether they pack at the till or the sill. (or the car, as someone else said)

You even said it takes as long to pack at the till. Not longer. So if it's not a longer process, why not plump for the one that means you can pack properly, don't hold up people in the queue and they don't have to stand there watching your mad packing skillz?

the_pen_turner · 23-10-2016 11:01AM

i don't understand how anybody could think there is no difference.
if your organised properly you will pack the goods safely and quickly into bags etc. so that they can be put straight into the car.

in the time I put everything in properly a sill packer still only has everything in the trolley . you still have to go the sill and unload half of it again to give room to pack it and find all the similar stuff

I would make an educated guess that a sill packer takes at least twice if not 3 times longer to go from till to leaving the shop

Subacio · 23-10-2016 11:41AM

I can't say the quality of my life would be enhanced by the extra 4 minutes "me time" I'd have, by packing at the till.

To be honest, I would miss eavesdropping on the banter between the till jockeys and customers. Even the Polish banter.

I also like to start packing when I hear "customers, we are now opening till 3", and have a little race to see if I can complete my packing before the "customers, we are now closing till 3" announcement.

j8wk2feszrnpao · 23-10-2016 11:57AM

the_pen_turner wrote: »

i don't understand how anybody could think there is no difference.

There's a difference for those behind you if you have a significant amount to pack away. The sill is there to help one individual customer not impact the time of other customers.
It's not too often that I have that much packing to do, but if I do, then I go to the sill and consider others who want to get on with their day. No different to standing out of peoples way on an escalator or not driving in the over taking lane.

the_pen_turner wrote: »

if your organised properly ....

I think you've touched on a key point here. Someone who is organised and packs quickly and efficiently, then people behind don't have any issues with that, it's doesn't really add much time, and people aren't left frustrated.
The problem is 'if'

Shenshen · 23-10-2016 01:04PM

Is it really that hard to grasp?
Yes, it may take YOU a little longer packing at the sill. However, it takes you - and everyone in front of you in the queue) LESS time to get through the till itself.
So if you have 5 people in front of you at the queue, and all of them pass through quickly and proceed to pack at the till, you'll still be out of the shop quicker.

Are people really so self-centred not to notice something as simple as that?

HeidiHeidi · 23-10-2016 01:06PM

Shenshen wrote: »

Is it really that hard to grasp?
Yes, it may take YOU a little longer packing at the sill. However, it takes you - and everyone in front of you in the queue) LESS time to get through the till itself.
So if you have 5 people in front of you at the queue, and all of them pass through quickly and proceed to pack at the till, you'll still be out of the shop quicker.

Are people really so self-centred not to notice something as simple as that?

Did you not get the memo?

These days, it's all about MEEEE.

Feck the rest of the world (and the horse they rode in on).

heldel00 · 23-10-2016 01:14PM

I pride myself on being a little ninja when it comes to packing AT THE TILL!
Dunnes do good big sized black "bag for life". You bring 4 of those. Empty the messages out onto the conveyor belt and have 3 of those bags sat open and ready for action in bottom of trolley. As they scan you fire it into the bags with a fourth one on floor at your feet. Simple dimple.
No bloody way am I unpacking trolley, to pack trolley again, to unpack it again. Shopping in aldi is a major chore as it is!

zeroliner · 23-10-2016 01:16PM

I find it Aldi if the cashier sees how quickly I'm throwing my stuff in the trolley, they leave the groceries nearer themselves, and I have to reach over to grab, which slows me down

the_pen_turner · 23-10-2016 01:24PM

Shenshen wrote: »

Is it really that hard to grasp?
Yes, it may take YOU a little longer packing at the sill. However, it takes you - and everyone in front of you in the queue) LESS time to get through the till itself.
So if you have 5 people in front of you at the queue, and all of them pass through quickly and proceed to pack at the till, you'll still be out of the shop quicker.

Are people really so self-centred not to notice something as simple as that?

I think we need to get the stop watch's out.
if I don't delay myself at the till (as in pack properly and be finished when the cashier is finished ) then how am I holding up the que .
one fool with no money ready, or a fool on the phone, or someone with several kids cause a very big delay.

getting through the tills quickly is all about spotting the people that will delay you. you have to read the body language and the way they loaded the conveyor.
I will often take the longest que just to avoid the obvious morons in shorter ques. 80 % of the time it works perfectly and im out before I would have been if I went to the shorter que

storker · 23-10-2016 01:26PM

Shenshen wrote: »

I'm always amazed at how rude people are, holding up 3 or 4 other people behind them because they have to cram stuff into their bags at the till.
Height of ignorance in my opinion.

I'm usually fast enough to pack at the till (as in, I've got stuff packed up by the time the cashier tells me what the total is), but if I'm not I move out of the way and let others get on with their business.

I have a simple rule of thumb, I pack at the till if there isn't a huge amount in the trolley, and can have everything packed by the time I need to pay. Otherwise I take it to the shelf at the window.

Their system is a bit of a pain, but I can see the logic of it...except in the days before they sped up their card payments, when you got your shopping into the trolley in a big hurry...only to hang around for what seemed like forever waiting for your payment to go though...

foggy_lad · 23-10-2016 06:47PM

heldel00 wrote: »

Shopping in aldi is a major chore as it is!

There are fewer obstacles in Aldi, fewer shelves and aisles and much easier to find stuff and get around quickly, the tills work a lot faster than other supermarkets but they don't pander to people as much as the other supermarkets, they don't have seats to sit on while they pack your bags etc.

If it's such a chore why not go back to where you shopped before?

the_pen_turner wrote: »

I will often take the longest que just to avoid the obvious morons in shorter ques. 80 % of the time it works perfectly and im out before I would have been if I went to the shorter que

Charming, there are probably people saying that about you when you delay them packing at the till.

Kal El · 23-10-2016 06:57PM

Ted111 wrote: »

Why do they constantly open and close check-outs. If Mary is going on a break and Svetlana is coming back then Mary stand up, take a step to the right and Svetlana sit down. Line keeps moving.

Security reasons the same in every store, its to track money in case of theft

Sam Kade · 23-10-2016 07:02PM

I don't hold anyone up but I find that these people that always moan about being held up for a few minutes usually are the people that have fcuk all to do, so what's the fcuking rush?

the_pen_turner · 23-10-2016 07:37PM

foggy_lad wrote: »

There are fewer obstacles in Aldi, fewer shelves and aisles and much easier to find stuff and get around quickly, the tills work a lot faster than other supermarkets but they don't pander to people as much as the other supermarkets, they don't have seats to sit on while they pack your bags etc.

If it's such a chore why not go back to where you shopped before?

Charming, there are probably people saying that about you when you delay them packing at the till.

what mean is that if there is a moron who obviously will create a delay I will avoid them if at all possible even if it means going to a longer que. I don't think I have ever delayed anyone at the till. but I have been delayed most times I go in there lately. .
there seems to be a lot more morons in there in the last few years. the ratio of normal customers (like my self hopefully) to morons is getting really close to 50-50

heldel00 · 23-10-2016 09:24PM

foggy_lad wrote: »

if it's such a chore why not go back to where you shopped before?

Oh believe me I try to avoid it as much as I possibly can but no denying there are bargains to be had.
I always seem to have a bad experience when I go to Aldi. For example the last couple of times I have been there I got rammed with a trolley and left the store limping with a busted ankle and only the other day I walked into someone's yawn! A really dirty smelly yawn that just stunned me and made me want to retch!
Now I know this could happen in any supermarket but I just seem to be very unfortunate when I go to Aldi.

Aldi and Lidl checkout system

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