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Meteor: €30 off Moto G 3rd Gen and Samsung Galaxy J3 2016

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Comments

  • #152
    brightkane
    Registered Users, Registered Users 2 Posts: 2,728 ✭✭✭brightkane


    how long was delivery folks? About to order but need it by next tuesday?


  • #153
    kala85
    Registered Users, Registered Users 2 Posts: 1,916 ✭✭✭kala85


    Which of these two phones would be the best.

    Also are they locked to a meteor network


  • #154
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,096 Mod ✭✭✭✭Aquos76


    brightkane wrote: »
    how long was delivery folks? About to order but need it by next tuesday?

    Was next day delivery when I ordered one last month anyway


  • #155
    brightkane
    Registered Users, Registered Users 2 Posts: 2,728 ✭✭✭brightkane


    Aquos76 wrote: »
    Was next day delivery when I ordered one last month anyway

    Cheers, are they 8 or 16gig? cant see it on the specs online


  • #156
    Aquos76
    Moderators, Regional South East Moderators Posts: 9,096 Mod ✭✭✭✭Aquos76


    8gb version


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  • #157
    Subcomandante Marcos
    Closed Accounts Posts: 7,683 ✭✭✭Subcomandante Marcos


    This seems to still be working if you port a number but not if you don't. Anyone know if they follow up with the port? If I use a number that's under contract with three obviously they can't go ahead with it without three giving me a shout?


  • #158
    gerard2210
    Registered Users, Registered Users 2 Posts: 547 ✭✭✭gerard2210


    Subcomandante Marcos wrote:
    This seems to still be working if you port a number but not if you don't. Anyone know if they follow up with the port? If I use a number that's under contract with three obviously they can't go ahead with it without three giving me a shout?
    Get a sim card in tesco of from Lyca mobile and use that number to port.


  • #159
    brightkane
    Registered Users, Registered Users 2 Posts: 2,728 ✭✭✭brightkane


    Ordered today. Thanks OP and others for the advice.

    When you port your number do they do it before shipping or ship it and then you complete it afterwards?


  • #160
    aidz
    Registered Users, Registered Users 2 Posts: 346 ✭✭aidz


    Bought this phone last month for 89. Need another one!

    Now, am only getting moto g for 109 with the discount already applied when doing the get new number.

    I can only get the offer for 89 when i choose to move your number to meteor which i have to put in all my details. I was wanting to stay on my current network.

    Any way around this to avail of the €89 option?


  • #161
    Weyhey
    Registered Users, Registered Users 2 Posts: 759 ✭✭✭Weyhey


    Did anyone get a tracking number for the delivery of their phone or did it just arrive?

    I ordered mine tuesday morning and thought I would have had a dispatch notice or something by now.


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  • #162
    brightkane
    Registered Users, Registered Users 2 Posts: 2,728 ✭✭✭brightkane


    Weyhey wrote: »
    Did anyone get a tracking number for the delivery of their phone or did it just arrive?

    I ordered mine tuesday morning and thought I would have had a dispatch notice or something by now.

    I ordered Tuesday afternoon. Was onto support online and they have me a number. Called it and all they can do it send an email requesting an update. I need mine urgently. I saw they had order before 10am and get it next day,?!


  • #163
    Weyhey
    Registered Users, Registered Users 2 Posts: 759 ✭✭✭Weyhey


    brightkane wrote: »
    I ordered Tuesday afternoon. Was onto support online and they have me a number. Called it and all they can do it send an email requesting an update. I need mine urgently. I saw they had order before 10am and get it next day,?!

    Yeah I ordered around 11 am on Tuesday so assumed because of their 'order by 10 am get it next day' notice I would have it today (Thursday) as going on holidays and my current phone is broken. Fingers crossed it arrives today or it is no good to me as I will have to buy one before hols.


  • #164
    Weyhey
    Registered Users, Registered Users 2 Posts: 759 ✭✭✭Weyhey


    brightkane wrote: »
    I ordered Tuesday afternoon. Was onto support online and they have me a number. Called it and all they can do it send an email requesting an update. I need mine urgently. I saw they had order before 10am and get it next day,?!

    Can't believe it is so hard to contact them. Webchat gave me an 1800 number which I rang only to be told I can only email them as the order is prepay and it will more than likely be at least 24 hours before they reply.


  • #165
    brightkane
    Registered Users, Registered Users 2 Posts: 2,728 ✭✭✭brightkane


    no phone yet, no reply to email either


  • #166
    Weyhey
    Registered Users, Registered Users 2 Posts: 759 ✭✭✭Weyhey


    brightkane wrote: »
    no phone yet, no reply to email either

    I am the same. I have been giving the complete run around, web chat, talk to forum, two different phone calls, one lasting 15 mins. It seems the only way to contact them regarding prepay order is by email and they take a minimum of 24 hours to reply.

    Without getting a tracking number I doubt the phone has even been picked up.
    Really bad customer service and also false advertising.


  • #167
    11214
    Closed Accounts Posts: 338 ✭✭11214


    Weyhey wrote: »
    Can't believe it is so hard to contact them. Webchat gave me an 1800 number which I rang only to be told I can only email them as the order is prepay and it will more than likely be at least 24 hours before they reply.

    My friend and I both had the same issue as yourself, phone didn't turn up,webchat said to call, person on the call said to email, never got a reply by email.
    I just cancelled the order, not worth the hassle imo.


  • #168
    Weyhey
    Registered Users, Registered Users 2 Posts: 759 ✭✭✭Weyhey


    11214 wrote: »
    My friend and I both had the same issue as yourself, phone didn't turn up,webchat said to call, person on the call said to email, never got a reply by email.
    I just cancelled the order, not worth the hassle imo.
    Terrible. Was the money deducted from your account? Mine has. tut.


  • #169
    beauf
    Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    How long is it since you ordered. When I got one it took a few days.


  • #170
    Weyhey
    Registered Users, Registered Users 2 Posts: 759 ✭✭✭Weyhey


    beauf wrote: »
    How long is it since you ordered. When I got one it took a few days.

    For me it was Tuesday morning 11 am but the only reason I ordered it was because of their ' order by 10 am receive by next working day' notice. As I have not yet received a tracking number I assume it will be Monday by the earliest. I need it for hols tomorrow.


  • #171
    beauf
    Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    I ordered mine on Friday and it arrived on the tues or wed. That was a few months back though.


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  • #172
    Weyhey
    Registered Users, Registered Users 2 Posts: 759 ✭✭✭Weyhey


    Got a reply email from info@meteor this evening to say they can't find my order even though they have all my details and copy of my order confirmation. They also have deducted my money from my bank.
    Very strange set up.


  • #173
    beauf
    Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    I got an email saying I missed the offer. But then I got another email with delivery instructions. Again all a few months ago.


  • #174
    Subcomandante Marcos
    Closed Accounts Posts: 7,683 ✭✭✭Subcomandante Marcos


    I ordered mine late tuesday night, nothing besides the automatic order confirmation since. Despite ordering at 11pm on Tuesday and their website saying if you order before 10am you'd get it the next day, my phone didn't arrive today when it should have.

    Tried to call meteor to talk about it but web chat gave me a 1800 number for the sales team, the sales team then told me they couldn't tell me anything about prepay sales, I'd have to email info@meteor.ie who I'd already emailed, early wednesday, and still haven't heard from.

    I've been a three customer for a few years now and thought their customer service was bad at times, but Eir/Metoer are a bloody disgrace. I'll never consider dealing with them again. Infact I'll insert my Three simcard into this MotoG whenever it arrives and never entertain meteor again.


  • #175
    brightkane
    Registered Users, Registered Users 2 Posts: 2,728 ✭✭✭brightkane


    I got my nighthline email yesterday evening for delivery Monday. I need it Sunday! Hoping to be able to collect it from their Depot today if they physically have it and let me


  • #176
    brightkane
    Registered Users, Registered Users 2 Posts: 2,728 ✭✭✭brightkane


    Got mine today, 2.50pm, then got an email from Meteor to say it would be arriving tomorrow, following up on my email to them, a shambles!


  • #177
    Subcomandante Marcos
    Closed Accounts Posts: 7,683 ✭✭✭Subcomandante Marcos


    Mine still hasn't arrived. Ordered last Tuesday evening. No reply to email from last Thursday and no way to contact anyone directly. Absolute shambles. Looking forward to putting my three simcard into the phone whenever it does arrive and hopefully never dealing with Meteor again.


  • #178
    brightkane
    Registered Users, Registered Users 2 Posts: 2,728 ✭✭✭brightkane


    Subcomandante Marcos wrote: »
    Mine still hasn't arrived. Ordered last Tuesday evening. No reply to email from last Thursday and no way to contact anyone directly. Absolute shambles. Looking forward to putting my three simcard into the phone whenever it does arrive and hopefully never dealing with Meteor again.

    put a three sim into it and worked no issues, thankfully the last i will be dealing with Meteor over it.


  • #179
    allimac
    Closed Accounts Posts: 314 ✭✭allimac


    crabbypaddy wrote: »
    Get a class10 card, marshmallow allows you to use sd as internal storage you want it to be a decent speed card. Update the phone before using it. I had to restart the phone 6 times to get it to download the update it kept stalling.

    Having problems downloading apps, apps don't install and phone switches itself off. Anyone else having this problem?


  • #180
    allimac
    Closed Accounts Posts: 314 ✭✭allimac


    Anyone?


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  • #181
    beauf
    Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    Sounds faulty. Never had that.

    I've tried loads of different sd cards fast and slow and all our moto phones of different models warn that the card is slow. But they all work the same. I've not noticed any difference.

    Android memory management is still poor compared to Windows Phone or IOS.


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