Meteor: €30 off Moto G 3rd Gen and Samsung Galaxy J3 2016

brightkane · 20-09-2016 10:21AM

how long was delivery folks? About to order but need it by next tuesday?

kala85 · 20-09-2016 10:24AM

Which of these two phones would be the best.

Also are they locked to a meteor network

Aquos76 · 20-09-2016 10:36AM

brightkane wrote: »

how long was delivery folks? About to order but need it by next tuesday?

Was next day delivery when I ordered one last month anyway

brightkane · 20-09-2016 10:40AM

Aquos76 wrote: »

Was next day delivery when I ordered one last month anyway

Cheers, are they 8 or 16gig? cant see it on the specs online

Aquos76 · 20-09-2016 10:42AM

8gb version

Subcomandante Marcos · 20-09-2016 07:19PM

This seems to still be working if you port a number but not if you don't. Anyone know if they follow up with the port? If I use a number that's under contract with three obviously they can't go ahead with it without three giving me a shout?

gerard2210 · 20-09-2016 07:23PM

Subcomandante Marcos wrote:

This seems to still be working if you port a number but not if you don't. Anyone know if they follow up with the port? If I use a number that's under contract with three obviously they can't go ahead with it without three giving me a shout?

Get a sim card in tesco of from Lyca mobile and use that number to port.

brightkane · 20-09-2016 07:34PM

Ordered today. Thanks OP and others for the advice.

When you port your number do they do it before shipping or ship it and then you complete it afterwards?

aidz · 21-09-2016 09:11AM

Bought this phone last month for 89. Need another one!

Now, am only getting moto g for 109 with the discount already applied when doing the get new number.

I can only get the offer for 89 when i choose to move your number to meteor which i have to put in all my details. I was wanting to stay on my current network.

Any way around this to avail of the €89 option?

Weyhey · 22-09-2016 07:08AM

Did anyone get a tracking number for the delivery of their phone or did it just arrive?

I ordered mine tuesday morning and thought I would have had a dispatch notice or something by now.

brightkane · 22-09-2016 07:17AM

Weyhey wrote: »

Did anyone get a tracking number for the delivery of their phone or did it just arrive?

I ordered mine tuesday morning and thought I would have had a dispatch notice or something by now.

I ordered Tuesday afternoon. Was onto support online and they have me a number. Called it and all they can do it send an email requesting an update. I need mine urgently. I saw they had order before 10am and get it next day,?!

Weyhey · 22-09-2016 07:31AM

brightkane wrote: »

I ordered Tuesday afternoon. Was onto support online and they have me a number. Called it and all they can do it send an email requesting an update. I need mine urgently. I saw they had order before 10am and get it next day,?!

Yeah I ordered around 11 am on Tuesday so assumed because of their 'order by 10 am get it next day' notice I would have it today (Thursday) as going on holidays and my current phone is broken. Fingers crossed it arrives today or it is no good to me as I will have to buy one before hols.

Weyhey · 22-09-2016 08:30AM

brightkane wrote: »

I ordered Tuesday afternoon. Was onto support online and they have me a number. Called it and all they can do it send an email requesting an update. I need mine urgently. I saw they had order before 10am and get it next day,?!

Can't believe it is so hard to contact them. Webchat gave me an 1800 number which I rang only to be told I can only email them as the order is prepay and it will more than likely be at least 24 hours before they reply.

brightkane · 22-09-2016 01:50PM

no phone yet, no reply to email either

Weyhey · 22-09-2016 02:10PM

brightkane wrote: »

no phone yet, no reply to email either

I am the same. I have been giving the complete run around, web chat, talk to forum, two different phone calls, one lasting 15 mins. It seems the only way to contact them regarding prepay order is by email and they take a minimum of 24 hours to reply.

Without getting a tracking number I doubt the phone has even been picked up.
Really bad customer service and also false advertising.

22-09-2016 02:58PM

Weyhey wrote: »

Can't believe it is so hard to contact them. Webchat gave me an 1800 number which I rang only to be told I can only email them as the order is prepay and it will more than likely be at least 24 hours before they reply.

My friend and I both had the same issue as yourself, phone didn't turn up,webchat said to call, person on the call said to email, never got a reply by email.
I just cancelled the order, not worth the hassle imo.

Weyhey · 22-09-2016 03:00PM

11214 wrote: »

My friend and I both had the same issue as yourself, phone didn't turn up,webchat said to call, person on the call said to email, never got a reply by email.
I just cancelled the order, not worth the hassle imo.

Terrible. Was the money deducted from your account? Mine has. tut.

beauf · 22-09-2016 03:06PM

How long is it since you ordered. When I got one it took a few days.

Weyhey · 22-09-2016 03:21PM

beauf wrote: »

How long is it since you ordered. When I got one it took a few days.

For me it was Tuesday morning 11 am but the only reason I ordered it was because of their ' order by 10 am receive by next working day' notice. As I have not yet received a tracking number I assume it will be Monday by the earliest. I need it for hols tomorrow.

beauf · 22-09-2016 03:34PM

I ordered mine on Friday and it arrived on the tues or wed. That was a few months back though.

Weyhey · 22-09-2016 10:24PM

Got a reply email from info@meteor this evening to say they can't find my order even though they have all my details and copy of my order confirmation. They also have deducted my money from my bank.
Very strange set up.

beauf · 22-09-2016 10:53PM

I got an email saying I missed the offer. But then I got another email with delivery instructions. Again all a few months ago.

Subcomandante Marcos · 23-09-2016 12:16AM

I ordered mine late tuesday night, nothing besides the automatic order confirmation since. Despite ordering at 11pm on Tuesday and their website saying if you order before 10am you'd get it the next day, my phone didn't arrive today when it should have.

Tried to call meteor to talk about it but web chat gave me a 1800 number for the sales team, the sales team then told me they couldn't tell me anything about prepay sales, I'd have to email info@meteor.ie who I'd already emailed, early wednesday, and still haven't heard from.

I've been a three customer for a few years now and thought their customer service was bad at times, but Eir/Metoer are a bloody disgrace. I'll never consider dealing with them again. Infact I'll insert my Three simcard into this MotoG whenever it arrives and never entertain meteor again.

brightkane · 24-09-2016 06:22AM

I got my nighthline email yesterday evening for delivery Monday. I need it Sunday! Hoping to be able to collect it from their Depot today if they physically have it and let me

brightkane · 26-09-2016 02:39PM

Got mine today, 2.50pm, then got an email from Meteor to say it would be arriving tomorrow, following up on my email to them, a shambles!

Subcomandante Marcos · 26-09-2016 02:47PM

Mine still hasn't arrived. Ordered last Tuesday evening. No reply to email from last Thursday and no way to contact anyone directly. Absolute shambles. Looking forward to putting my three simcard into the phone whenever it does arrive and hopefully never dealing with Meteor again.

brightkane · 26-09-2016 09:03PM

Subcomandante Marcos wrote: »

Mine still hasn't arrived. Ordered last Tuesday evening. No reply to email from last Thursday and no way to contact anyone directly. Absolute shambles. Looking forward to putting my three simcard into the phone whenever it does arrive and hopefully never dealing with Meteor again.

put a three sim into it and worked no issues, thankfully the last i will be dealing with Meteor over it.

allimac · 30-09-2016 12:20PM

crabbypaddy wrote: »

Get a class10 card, marshmallow allows you to use sd as internal storage you want it to be a decent speed card. Update the phone before using it. I had to restart the phone 6 times to get it to download the update it kept stalling.

Having problems downloading apps, apps don't install and phone switches itself off. Anyone else having this problem?

allimac · 02-10-2016 11:49AM

Anyone?

beauf · 02-10-2016 12:12PM

Sounds faulty. Never had that.

I've tried loads of different sd cards fast and slow and all our moto phones of different models warn that the card is slow. But they all work the same. I've not noticed any difference.

Android memory management is still poor compared to Windows Phone or IOS.

Meteor: €30 off Moto G 3rd Gen and Samsung Galaxy J3 2016

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