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iMessage not being recognised

  • 19-09-2016 04:16PM
    #1
    Gumbo
    Moderators, Society & Culture Moderators Posts: 41,426 Mod ✭✭✭✭


    Guys, weird issue.

    I can't send an iMessage to my GF.
    Both of us have all the same settings on etc, but we can't iMessage each other.
    I can iMessage other people and she can iMessage other people too, but e can't to each other.

    Both of us on iPhone 7.

    Done the usual on/off, and have just updated both phones to 10.0.1


Comments

  • #2
    Gumbo
    Moderators, Society & Culture Moderators Posts: 41,426 Mod ✭✭✭✭Gumbo


    Very strange.
    It's only iPhone 7 to iPhone 7 that won't work!
    I can iMessage everyone on a 6S or older and so can she, just not each other!

    Anyone here with a 7 fancy PM'ing me their number so I can test if it's with all iPhone 7's?

    Thanks.


  • #3
    guil
    Registered Users, Registered Users 2, Paid Member Posts: 10,674 ✭✭✭✭guil


    kceire wrote: »
    Very strange.
    It's only iPhone 7 to iPhone 7 that won't work!
    I can iMessage everyone on a 6S or older and so can she, just not each other!

    Anyone here with a 7 fancy PM'ing me their number so I can test if it's with all iPhone 7's?

    Thanks.
    Pm sent


  • #4
    guil
    Registered Users, Registered Users 2, Paid Member Posts: 10,674 ✭✭✭✭guil


    Might be worth a shot to delete each other's contact details and send a text, then save each other's details from that text?


  • #5
    Gumbo
    Moderators, Society & Culture Moderators Posts: 41,426 Mod ✭✭✭✭Gumbo


    guil wrote: »
    Pm sent

    Thanks man.
    Well the issue is simply between my phone and my GF's phone.
    I've done everything at this stage but still happening.


  • #6
    Gumbo
    Moderators, Society & Culture Moderators Posts: 41,426 Mod ✭✭✭✭Gumbo


    Ok so when I start typing her number I get the option to select her email as an iMessage but in her settings her email is not selected to send/receive iMessages.


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  • #7
    Heisenberg1
    Closed Accounts Posts: 2,511 ✭✭✭Heisenberg1


    Was she using an iPhone before the new phone? Have you tried signing out of both your Apple IDs?


  • #8
    Gumbo
    Moderators, Society & Culture Moderators Posts: 41,426 Mod ✭✭✭✭Gumbo


    Heisenberg1 wrote: »
    Was she using an iPhone before the new phone? Have you tried signing out of both your Apple IDs?

    Yeah. She's had the 5, 6 and now the 7. First time this issue has popped up.
    I signed out of her account through the message settings and then resigned in and still same issue.

    I think the issue is at her end tbh. iMessage will work through her email address but it's just not picking up that it's deselected in her settings?

    Might try a restore tomorrow.


  • #9
    guil
    Registered Users, Registered Users 2, Paid Member Posts: 10,674 ✭✭✭✭guil


    kceire wrote: »
    Yeah. She's had the 5, 6 and now the 7. First time this issue has popped up.
    I signed out of her account through the message settings and then resigned in and still same issue.

    I think the issue is at her end tbh. iMessage will work through her email address but it's just not picking up that it's deselected in her settings?

    Might try a restore tomorrow.
    Have you tried deleting contact details on each phone like I mentioned above?


  • #10
    Gumbo
    Moderators, Society & Culture Moderators Posts: 41,426 Mod ✭✭✭✭Gumbo


    guil wrote: »
    Have you tried deleting contact details on each phone like I mentioned above?

    First thing in the morning :)
    She's in bed and if I go up and start mentioning iMessage this and iMessage that, I'll need an ibandage after the belt she'll give me :)

    I have deleted her from my phone and I still only get an SMS option.

    Thanks for your help btw.


  • #11
    naasrd
    Registered Users, Registered Users 2 Posts: 2,408 ✭✭✭naasrd


    kceire wrote: »
    First thing in the morning :)
    She's in bed and if I go up and start mentioning iMessage this and iMessage that, I'll need an ibandage after the belt she'll give me :)

    I have deleted her from my phone and I still only get an SMS option.

    Thanks for your help btw.

    Check neither of you have inadvertently blocked the other.


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  • #12
    guil
    Registered Users, Registered Users 2, Paid Member Posts: 10,674 ✭✭✭✭guil


    naasrd wrote: »
    Check neither of you have inadvertently blocked the other.

    I'd say that would block all communication, it does on my phone anyway.


  • #13
    Gumbo
    Moderators, Society & Culture Moderators Posts: 41,426 Mod ✭✭✭✭Gumbo


    So we deleted all contact details on each phone.
    Tried sending a messenger just using our. Miners but still SMS.

    Reentered contact info and still SMS.
    We can still iMessage everyone else, just not each other.


  • #14
    guil
    Registered Users, Registered Users 2, Paid Member Posts: 10,674 ✭✭✭✭guil


    That's mental. When you tap edit in a contact is the phone number listed in the iPhone field? I'm baffled.


  • #15
    Heisenberg1
    Closed Accounts Posts: 2,511 ✭✭✭Heisenberg1


    Has me stumped, reset both phones as a last resort pain in the hole just for iMessage.

    Have you tried just resetting network settings on both phones?


  • #16
    Gumbo
    Moderators, Society & Culture Moderators Posts: 41,426 Mod ✭✭✭✭Gumbo


    guil wrote: »
    That's mental. When you tap edit in a contact is the phone number listed in the iPhone field? I'm baffled.

    Yes, i've changed the header to iPhone
    Heisenberg1 wrote: »
    Has me stumped, reset both phones as a last resort pain in the hole just for iMessage.

    Have you tried just resetting network settings on both phones?

    Have not reset network settings. I'll try that later after work.


  • #17
    Gumbo
    Moderators, Society & Culture Moderators Posts: 41,426 Mod ✭✭✭✭Gumbo


    OK, so iMessege just start working.
    I don't know if it was waiting on activation, or it was a combination of everything, but its working.

    Thanks for everybodies help.


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