Unknown Transaction

A_Sober_Paddy wrote: »

Hey

Have an unknown Transaction on my account can't get through to anyone on phone being holding up to 20minutes at a time before I have to get back to work.

Its for 149.19€, all it says is sepa dd

Hi A_Sober_Paddy, 

Thanks for contacting us on Boards.

This is a SEPA Direct Debit payment to a company, this type of transaction will update the following working day with the name of the company. 

Please let us know if you need help with any other query. 

Thanks,
Sarah

A_Sober_Paddy wrote: »

Bank of Ireland: Sarah wrote: »

Hi A_Sober_Paddy, 

Thanks for contacting us on Boards.

This is a SEPA Direct Debit payment to a company, this type of transaction will update the following working day with the name of the company. 

Please let us know if you need help with any other query. 

Thanks,
Sarah

It has appeared it's from an insurance policy which I didn't Renew, how do I reclaim the money

Hi, 

Thanks for your reply. 

You can request a SEPA Direct Debit refund by filling in the form on our website here. 

If we can help with anything else please let us know.

Thanks,
Sarah