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Does Eir understand rounding at all?

  • 07-08-2016 08:00PM
    #1
    Registered Users, Registered Users 2 Posts: 12,045 ✭✭✭✭


    My Bill is always 45.01, i'm charged 45euro for my broadband package, then, at the bottom of the bill in a seperate section entitled 'ROUNDING ADJUSTMENT' another 1 cent is added to my bill, making it 45.01


    Now i'm not arsed in any way about 1 cent, i was just wondering if eir actually understood the concept of rounding??


Comments

  • Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    scudzilla wrote: »
    My Bill is always 45.01, i'm charged 45euro for my broadband package, then, at the bottom of the bill in a seperate section entitled 'ROUNDING ADJUSTMENT' another 1 cent is added to my bill, making it 45.01


    Now i'm not arsed in any way about 1 cent, i was just wondering if eir actually understood the concept of rounding??
    Hi scudzilla,


    Can you PM me your account number and I will take a look into this.

    -Pamela 


  • Closed Accounts Posts: 2,021 ✭✭✭lifeandtimes


    same with me but one months is 45.01 and then next is 44.99, think it has something to do with the package being broken down to less than cents i.e €45.00.1234567,still works out at the same cost over the cost my contract


  • Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    same with me but one months is 45.01 and then next is 44.99, think it has something to do with the package being broken down to less than cents i.e €45.00.1234567,still works out at the same cost over the cost my contract
    Thanks for the feedback lifeandtimes,


    -Pamela 


  • Registered Users, Registered Users 2 Posts: 12,045 ✭✭✭✭scudzilla


    New bill arrived this morning, 45.01

    Guess eir still does not understand the concept of rounding

    i pm'd my acc details a few weeks back but have heard nothing back


  • Registered Users, Registered Users 2, Paid Member Posts: 29,799 ✭✭✭✭_Kaiser_


    Same thing happens on my account... 45.01 every month (eir Fibre Solo)


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  • Registered Users, Registered Users 2 Posts: 12,045 ✭✭✭✭scudzilla


    those 1 cents from everyone must add up to a nice chunk of change throughout the year, maybe it pays for the christmas party??


  • Registered Users, Registered Users 2 Posts: 6,111 ✭✭✭OU812




  • Closed Accounts Posts: 2,797 ✭✭✭Eir: Pamela


    scudzilla wrote: »
    New bill arrived this morning, 45.01

    Guess eir still does not understand the concept of rounding

    i pm'd my acc details a few weeks back but have heard nothing back
    Apologies for the delay  scudzilla, I'm following up on this now.


    -Pamela 


  • Registered Users, Registered Users 2 Posts: 12,045 ✭✭✭✭scudzilla


    scudzilla wrote: »
    New bill arrived this morning, 45.01

    Guess eir still does not understand the concept of rounding

    i pm'd my acc details a few weeks back but have heard nothing back
    Apologies for the delay  scudzilla, I'm following up on this now.


    -Pamela 
    Any update?  Or is eir too busy counting the 1cents it's stealing from people 


  • Registered Users, Registered Users 2, Paid Member Posts: 15,716 ✭✭✭✭Dial Hard


    Doesn't rounding only apply to cash transactions?


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  • Closed Accounts Posts: 322 ✭✭eir: Ciara


    Dial Hard wrote: »
    Doesn't rounding only apply to cash transactions?
    Hi All, 

    The €45.01 is because the product excluding VAT is €36.59. When we add the VAT of 23% onto this it is €45.0057.

    We round this up to the nearest decimal so it becomes €45.01.

    I am very sorry for the confusion caused on this and I hope this has given you some clarification. 

    Kind Regards,
    Ciara 


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