Call from Virgin offering new modem

MarkY91 · 20-07-2016 02:20PM #1

Did anyone else get a call from virgin offering 5 off your bill for 6 months + a new VM modem lately if agreeing to a new 12 month contract.

Seems were how they would seek me out for it..but how could I say no to a new modem especially as I have no plans of leaving VM

Anyone else get this call? Could I have gotten a better deal if I complained about the service?

jeffk · 20-07-2016 02:38PM

MarkY91 wrote: »

Did anyone else get a call from virgin offering 5 off your bill for 6 months + a new VM modem lately if agreeing to a new 12 month contract.

Seems were how they would seek me out for it..but how could I say no to a new modem especially as I have no plans of leaving VM

Anyone else get this call? Could I have gotten a better deal if I complained about the service?

Ive twice been asked about my wifi signal on my router via surveys, so maybe there is a new one.

Ive the latest compal router

MarkY91 · 20-07-2016 02:58PM

jeffk wrote: »

MarkY91 wrote: »

Did anyone else get a call from virgin offering 5 off your bill for 6 months + a new VM modem lately if agreeing to a new 12 month contract.

Seems were how they would seek me out for it..but how could I say no to a new modem especially as I have no plans of leaving VM

Anyone else get this call? Could I have gotten a better deal if I complained about the service?

Ive twice been asked about my wifi signal on my router via surveys, so maybe there is a new one.

Ive the latest compal router

I had the EPC3925 theb upgraded speeds and got horizon, that was pathetic so asked them for a modem which is some unknown brand. It's signal is **** out my back garden whereas my old router was fine, wifi is crap on other devices when my laptop is downloading large files. So I'm delighted for this new router...he did say it blew all their other routers ot of the water during testing but of course they will say that anyways lol

jeffk · 20-07-2016 03:00PM

MarkY91 wrote: »

I had the EPC3925 theb upgraded speeds and got horizon, that was pathetic so asked them for a modem which is some unknown brand. It's signal is **** out my back garden whereas my old router was fine, wifi is crap on other devices when my laptop is downloading large files. So I'm delighted for this new router...he did say it blew all their other routers ot of the water during testing but of course they will say that anyways lol

Always go with the latest package and tech if and where you can

Have you a white router?

ED E · 20-07-2016 03:01PM

Tenner says your area is on an FTTH list and they wanted to lock you down.

MarkY91 · 20-07-2016 03:48PM

ED E wrote: »

Tenner says your area is on an FTTH list and they wanted to lock you down.

What is a FTTH list? I'm in kimmage, DUBLIN 12

MarkY91 · 20-07-2016 03:58PM

Just Googled FTTH and it looks good.

I'm nkt on a white modem. I'll check it soon. It's a black one.

21-07-2016 10:13AM

Could this be an attempt to get the last users off the Scientific Atlanta DOCSIS 2.0 modems? The 2203 and 2425?

MarkY91 · 21-07-2016 12:08PM

It came today and it is white and stands up straight. Looks very fancy.

It's called CBN CH7465CE and it says DOCSIS 3.0

not sure what DOCSIS is. I think it's time to get some cat6e cables

fredotf2 · 21-07-2016 06:37PM

MarkY91 wrote: »

It came today and it is white and stands up straight. Looks very fancy.

It's called CBN CH7465CE and it says DOCSIS 3.0

not sure what DOCSIS is. I think it's time to get some cat6e cables

It's this thing? -> https://www.virginmedia.ie/content/dam/www-virginmedia-ie/img/faqs/virgin_media_hub_modem.png

They call that the Virgin Media Hub. They usually only hand that out with the 360mb package. So either you upgraded to 360 or I guess they changed their minds for some reason.

MarkY91 · 21-07-2016 08:51PM

fredotf2 wrote: »

MarkY91 wrote: »

It came today and it is white and stands up straight. Looks very fancy.

It's called CBN CH7465CE and it says DOCSIS 3.0

not sure what DOCSIS is. I think it's time to get some cat6e cables

It's this thing? -> https://www.virginmedia.ie/content/dam/www-virginmedia-ie/img/faqs/virgin_media_hub_modem.png

They call that the Virgin Media Hub. They usually only hand that out with the 360mb package. So either you upgraded to 360 or I guess they changed their minds for some reason.

That's the one. No I didn't upgrade. Only time he mentioned speeds was when he was reading out what package I'm on which is 240mb.

So have I gotten a good modem? Haven't checked the range out my back garden as of yet.

fredotf2 · 22-07-2016 09:18PM

MarkY91 wrote: »

That's the one. No I didn't upgrade. Only time he mentioned speeds was when he was reading out what package I'm on which is 240mb.

So have I gotten a good modem? Haven't checked the range out my back garden as of yet.

It's probably their best modem to date, but that's not saying much...

I have no idea about the wifi range I'm afraid. I bridged mine straight out of the box.

I heard these are some useful tutorials though if you're interested -> https://www.youtube.com/playlist?list=PL-Al6rzTlW-i7i-EaYgjpYOYbdzxJAOqZ

Call from Virgin offering new modem

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