Incorrect Pin - Online access locked. Help !

cocoman · 30-06-2016 05:34PM #1

Hi,
My online access is locked out as I incorrectly put in the wring pin (from 6 digit code). I have been trying to call a rep all week on 0818 365365 but cannot get through - waiting on hold for over 20 mins. Can someone help me please?

Bank of Ireland: Evie · 01-07-2016 10:13AM

cocoman wrote: »

Hi,
My online access is locked out as I incorrectly put in the wring pin (from 6 digit code). I have been trying to call a rep all week on 0818 365365 but cannot get through - waiting on hold for over 20 mins. Can someone help me please?

Good Morning cocoman,

Thanks for contacting us here Boards.ie I am sorry to hear you were waiting to get through for so long, have you since been able to get through? It is necessary to speak with a rep to unlock a PIN when it has become temporarily blocked.

Apologies for the inconvenience, our reps are available from 8am to midnight.

Thanks,
Evie

cocoman · 01-07-2016 01:05PM

Bank of Ireland: Evie wrote: »

Good Morning cocoman,

Thanks for contacting us here Boards.ie I am sorry to hear you were waiting to get through for so long, have you since been able to get through? It is necessary to speak with a rep to unlock a PIN when it has become temporarily blocked.

Apologies for the inconvenience, our reps are available from 8am to midnight.

Thanks,
Evie

Got through.
All sorted Thanks.

Incorrect Pin - Online access locked. Help !

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