Netsource pings -did we celebrate to soon?

Memnoch

My ping seems to be in the bad region again, getting lot of variation usually 200 + to uk server and even 150-200 to boards.ie

Intermittently get like 60ms pings...
is it just me or is everyone else also getting these pings?

I really hope that this isn't a case of we celebrated too soon with netsource

I mean the service has been " good " for less than a week if this continues..

p.s. i'm on the blanch exchange.

nahdoic

just now

Pinging clarity.jolt.co.uk [195.149.21.11] with 32 bytes of data:

Reply from 195.149.21.11: bytes=32 time=54ms TTL=248
Reply from 195.149.21.11: bytes=32 time=45ms TTL=248
Reply from 195.149.21.11: bytes=32 time=85ms TTL=248
Reply from 195.149.21.11: bytes=32 time=61ms TTL=248

Ping statistics for 195.149.21.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 45ms, Maximum = 85ms, Average = 61ms

i'm on the blanch exchange too

Piliger

My pings are now >130ma compared with last weeks improved <35ms pings.

Could we be back to 'normal service' ?

m1ke

I just checked now, and it looks like the ping has gone ropey again 200ish. Everything else about the service seems fine for the minute - the downloads are grand. I don't play games anymore, but this time last year I played a load of quake3 and can sympathise.... because a 200 ping would have been totally unplayable.

Memnoch

well if this situation continues i would love some sort of explanation from netsource....

pings were fine for all of 3-5 days... and now... here we go again....

i guess we shouldn't jump the gun maybe this is a temporary problem only, but i'm a bit shaky after past ping problems with netsource :P

RapierX

ive mine up and running too, the tracert looks something like this: 1 <10 ms <10 ms <10 ms rfc1918.space.should.not.be.used.on.publicips [
.168.0.1]
2 453 ms 328 ms 266 ms rt004dub.netsource.ie [213.79.63.254]
3 188 ms 234 ms 188 ms rt001dub.netsource.ie [212.17.32.97]
4 266 ms 312 ms 391 ms rt001kil.netsource.ie [212.17.32.101]
5 250 ms 188 ms 234 ms t3-4-2-0.ar1.dub1.gblx.net [64.213.22.253]
6 156 ms 78 ms 94 ms pos9-0-2488M.cr1.LON3.gblx.net [64.212.107.237]


**** this.

Memnoch

i guess we'll have to give netsource a ring tomorrow and see what the story is, lets hope its only a temporary situation.... either way i would like some kind of final word from netsource on this...

either a) sorry this is how its gonna be just deal with it or leave

or b) we will do everything to make sure u recieve decent quality service ;P

Memnoch

getting decentish pings again.... i'll be up for a couple of hours anyways so i'll keep checking periodically...
fingers crossed maybe it was just a temp thing

JohnK

My pings were grand a few hours ago but now they are really jumping around. In 5 tests to the same server 1 after another I got: 119ms; 51ms; 67ms; 141ms & 106ms.
I really hope they sort this out because last week I was getting between high 30's and low 40's I might give them a ring tomorrow and see what they say.

Memnoch

yup pings seem extremely unstable atm .. oh well nothing to be done for now i guess, just gotta hope it settles on its on, or will have to wait till tomorrow to find out.

Johnk pls let us know what they say if u speak 2 em

STaN

probably me uploading like a good thing

JohnK

Originally posted by STaN
probably me uploading like a good thing

lol So it was all your fault?!?!?
My pings seem to have settled down now and over 5 tests to the same server are averaging at: 53ms; 48ms; 46ms; 48ms & 50ms

fatguy

Yeah last night til about 2am they were really bad. Hopefully just a glitch in the matrix. *fingers crossed*

ando

pings are fine here. Does anyone else notice a spike of lag for about 2 seconds once a minute with netsource? I'm getting the spike all the time

STaN

yea i get it. Every 60seconds a jump to 250ms

ando

hmm

23:50 Wednesday 4th June:

C:\>ping clarity.jolt.co.uk

Pinging clarity.jolt.co.uk [195.149.21.11] with 32 bytes of data:

Reply from 195.149.21.11: bytes=32 time=170ms TTL=248
Reply from 195.149.21.11: bytes=32 time=191ms TTL=248
Reply from 195.149.21.11: bytes=32 time=120ms TTL=248
Reply from 195.149.21.11: bytes=32 time=130ms TTL=248

Ping statistics for 195.149.21.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 120ms, Maximum = 191ms, Average = 152ms

C:\>tracert clarity.jolt.co.uk

Tracing route to clarity.jolt.co.uk [195.149.21.11]
over a maximum of 30 hops:

1 <10 ms <10 ms <10 ms 192.168.0.1
2 220 ms 201 ms 200 ms rt004dub.netsource.ie [213.79.63.254]
3 80 ms 90 ms 81 ms rt001kil.netsource.ie [212.17.32.101]
4 90 ms 100 ms 110 ms t3-4-2-0.ar1.dub1.gblx.net [64.213.22.253]
5 130 ms 151 ms 170 ms so6-0-0-2488M.cr2.LON3.gblx.net [64.212.107.24

6 191 ms 180 ms 170 ms pos2-0-622M.ar2.LON2.gblx.net [208.49.136.58]
7 120 ms 90 ms 90 ms lon1-9.nildram.net [195.66.224.59]
8 140 ms 180 ms 140 ms jolt-gw.nildram.net [195.149.20.126]
9 190 ms 221 ms 190 ms clarity.jolt.co.uk [195.149.21.11]

Trace complete.


I normally (since last friday) get between 30 and 50ms

Memnoch

pings seem unstable and spikey now, this sucks tbh, the situation hasn't really improved much from last night even though it was a touch better during the day

Piliger

C:\>ping clarity.jolt.co.uk

Pinging clarity.jolt.co.uk [195.149.21.11] with 32 bytes of data:

Reply from 195.149.21.11: bytes=32 time=60ms TTL=248
Reply from 195.149.21.11: bytes=32 time=40ms TTL=248
Reply from 195.149.21.11: bytes=32 time=40ms TTL=248
Reply from 195.149.21.11: bytes=32 time=40ms TTL=248

Ping statistics for 195.149.21.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 60ms, Average = 45ms

Ste-

Have been getting results like this since last friday.

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\Stephen Carroll>ping clarity.jolt.co.uk

Pinging clarity.jolt.co.uk [195.149.21.11] with 32 bytes of data:

Reply from 195.149.21.11: bytes=32 time=44ms TTL=249
Reply from 195.149.21.11: bytes=32 time=69ms TTL=249
Reply from 195.149.21.11: bytes=32 time=49ms TTL=249
Reply from 195.149.21.11: bytes=32 time=49ms TTL=249

Ping statistics for 195.149.21.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 44ms, Maximum = 69ms, Average = 52ms

ando

seems to be the beginning stages of the same problem as now my ping is fine:

C:\>ping clarity.jolt.co.uk

Pinging clarity.jolt.co.uk [195.149.21.11] with 32 bytes of data:

Reply from 195.149.21.11: bytes=32 time=30ms TTL=248
Reply from 195.149.21.11: bytes=32 time=30ms TTL=248
Reply from 195.149.21.11: bytes=32 time=30ms TTL=248
Reply from 195.149.21.11: bytes=32 time=40ms TTL=248

Ping statistics for 195.149.21.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 30ms, Maximum = 40ms, Average = 32ms

melachi

Yea, shouldn't the pings be as low as andos. Not 60ish!
Anyway, I downgraded my 1mbit to 512kbit (well it'll take 10 days cause they're EIRCOM...)

Chowley

Was the 1mb service crap or costly or what.
Id imagine really struggling to downgrade BB.

Skittle

Time: between 2:30pm - 4:00 pm
Phone Exchange: Finglas
Ping to [url]www.boards.ie:[/url] 212ms
Ping to clarity.jolt.co.uk: 238ms

Anybody else experiencing similar problems?

DeVore

Couple of suggestions to help you help yourselves.

1. Post Traceroutes rather then Pings, you can tell more from them.

2. Rate Adaptive will probably always be sketchy for gamers because of our sensitivity to latency.

3. Time is a factor. The time of the day that you take these readings at is important. I'd imagine at 2am you will get great pings and at 7pm you wont. Thats my guess.

DeV.

ando

yeah I'm getting bad pings again:



C:\>ping clarity.jolt.co.uk

Pinging clarity.jolt.co.uk [195.149.21.11] with 32 bytes of data:

Reply from 195.149.21.11: bytes=32 time=140ms TTL=248
Reply from 195.149.21.11: bytes=32 time=221ms TTL=248
Reply from 195.149.21.11: bytes=32 time=170ms TTL=248
Reply from 195.149.21.11: bytes=32 time=140ms TTL=248

Ping statistics for 195.149.21.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 140ms, Maximum = 221ms, Average = 167ms

C:\>tracert clarity.jolt.co.uk

Tracing route to clarity.jolt.co.uk [195.149.21.11]
over a maximum of 30 hops:

1 <10 ms <10 ms 10 ms 192.168.0.1
2 170 ms 190 ms 181 ms rt004dub.netsource.ie [213.79.63.254]
3 110 ms 110 ms 121 ms rt001kil.netsource.ie [212.17.32.101]
4 180 ms 191 ms 240 ms t3-4-2-0.ar1.dub1.gblx.net [64.213.22.253]
5 171 ms 170 ms 160 ms so6-0-0-2488M.cr2.LON3.gblx.net [64.212.107.241]

6 190 ms 200 ms 221 ms pos2-0-622M.ar2.LON2.gblx.net [208.49.136.58]
7 100 ms 121 ms 110 ms lon1-9.nildram.net [195.66.224.59]
8 200 ms 240 ms 231 ms jolt-gw.nildram.net [195.149.20.126]
9 140 ms 171 ms 220 ms clarity.jolt.co.uk [195.149.21.11]

Trace complete.


16:33 sunday 8th june belcamp exchange (off malahide rd at N32 junction)

-ADREN-

Damn it this is annoying me.. cus back when this was first posted i was like damn.. not going to get that anyways

Then when it was fixed that magical friday i was like weee... and i was going to get it again.. now just after seeing this im all pissed of .. cus i dont know if its worth it or not. Im a bit of a gamer but id like the no cap also.. Just wondering all you people that are posting those bad ping times are from Dubil yea.. would it make a difference then if i was in limerick? cus i wouldnt be so close and perhaps on a different line or less conjested line?

ando

:rolleyes:


C:\>ping clarity.jolt.co.uk

Pinging clarity.jolt.co.uk [195.149.21.11] with 32 bytes of data:

Reply from 195.149.21.11: bytes=32 time=50ms TTL=248
Reply from 195.149.21.11: bytes=32 time=50ms TTL=248
Reply from 195.149.21.11: bytes=32 time=40ms TTL=248
Reply from 195.149.21.11: bytes=32 time=40ms TTL=248

Ping statistics for 195.149.21.11:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 40ms, Maximum = 50ms, Average = 45ms

-ADREN-

Is anyone going to contact netsource on monday about the bad pings agian??

satchmo

Damn right, I've had enough of this shit. It'll be at a steady 40ms for one minute then up around 200 the next, and always a crappy 10-15kbps download. If this keeps up I can see Netsource losing a hell of a lot of customers at the end of their 2-month contract.

-ADREN-

my god so the netsource service has gone back to its crappyness or is that just for people in certain areas?? Or perhaps with a bad dsl line if there is such thing ?

MrPinK

It's RADSL. You're never going to a perfect connection all the time. My pings do shoot up to 200+ occasionly during peak hours, but right now I'm downloading at 55Kb/s and pinging jolt at an average of 44ms. The vast majority of the time I get these speeds, so I'm pretty damn happy with netsource. I can live with occasional lagging.

Sloth

Is there ever any packet loss when pings get that bad?

Memnoch

pings continue to be crap

D-Generate

I'm on the ADSL product of Netsource and yesterday evening the pings were again terrible. Other than yesterday they have been pretty good and at 12 o'clock last night I was pinging netsource.ie at 25ms. I can only assume that we have a huge Sunday Surfer using my exchange (Douglas, Cork)

-ADREN-

Damn it now im not sure if I want to pay out for the service.. getting a new modem and everything Is it still worth it?

ando

jeees, coming home from a hard days work, all I want to do is have a relaxing game online, but my pings are 250+ :mad: ah well, whats on tv tonight

STaN

Originally posted by Sloth
Is there ever any packet loss when pings get that bad?

Yes, usually 10-30%

Sloth

Wow that is bad, seriously bad. I was getting packet loss of 1% and complained to netsource, now it's down to 0.001%. Tbh packet loss pisses me off far more than high pings.

STaN

If you take a look at my ping plots in earlier threads the red lines indicated times of packet loss. It was not a constant packet loss.

-ADREN-

damn now im really annoyed.. should i bother getting it or not.. has anyone rang netsource with the crap pings and downloads again?? .. Is everyone gettting the same crap.. or is it just a few uesers?

Lockup

It seems to be back to square one with Netsource. 250-300 pings on UK servers. Tracerts and pings the stuff legends are made of. Download speeds 25kbs. I had all this for 2 days when I first got the service and its back again. Your fix didnt fix it!!!:mad:

Skittle

Originally posted by MrPinK
It's RADSL. You're never going to a perfect connection all the time. My pings do shoot up to 200+ occasionly during peak hours, but right now I'm downloading at 55Kb/s and pinging jolt at an average of 44ms. The vast majority of the time I get these speeds, so I'm pretty damn happy with netsource. I can live with occasional lagging.

I thought that RADSL meant that you weren't guaranteed the full 512k down, that it depended on how far away from the exchange you were. Also NetSource had acknowledged that they had this problem before in that they did not have sufficient bandwidth between Eircom and their routers. Also I don't think this is a contention issue since I know of only 1 other person who is on the Finglas exchange (if there are others let me know).

Anyway, it's nearly 10pm and still getting crap pings. Here's a traceroute:
Tracing route to clarity.jolt.co.uk [195.149.21.11]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms rfc1918.space.should.not.be.used.on.publicips
2 216 ms 192 ms 193 ms rt004dub.netsource.ie [213.79.63.254]
3 * 194 ms 207 ms rt001kil.netsource.ie [212.17.32.101]
4 185 ms 229 ms 227 ms t3-4-2-0.ar1.dub1.gblx.net [64.213.22.253]
5 199 ms 227 ms 207 ms so6-0-0-2488M.cr2.LON3.gblx.net [64.212.107.241]
6 * 181 ms 185 ms pos2-0-622M.ar2.LON2.gblx.net [208.49.136.58]
7 231 ms 247 ms 248 ms lon1-9.nildram.net [195.66.224.59]
8 188 ms 212 ms 214 ms jolt-gw.nildram.net [195.149.20.126]
9 232 ms 218 ms 229 ms clarity.jolt.co.uk [195.149.21.11]

Trace complete.

To be honest I don't so a whole lot of downloading, but I am a big gamer (well I was hoping to be anyway). I wonder would ESat have better pings (I know it's basically the same product NetSource are selling), since as a major Telecoms provider they would have oodles of bandwidth that could be used for the link between Ericom and the ESat routers.

JohnK

It gotten worse for me over the last few days too. My download speeds are down from 50k to about 20k and my pings are terrible. Its averaging at 199ms to jolt.co.uk and 181ms to the Netsource dns server! This is just crap! :mad:

JohnK

It gone down to 10k/sec now and is staying there. This is from a server where I normaly get 40k/sec. :mad:

MrPinK

I'm also on the Finglas exchange and I'm getting:

C:\>tracert clarity.jolt.co.uk

Tracing route to clarity.jolt.co.uk [195.149.21.11]
over a maximum of 30 hops:

1 29 ms 22 ms 33 ms rt004dub.netsource.ie [213.79.63.254]
2 26 ms 26 ms 22 ms rt001kil.netsource.ie [212.17.32.101]
3 33 ms 23 ms 22 ms t3-4-2-0.ar1.dub1.gblx.net [64.213.22.253]
4 38 ms 37 ms 42 ms so6-0-0-2488M.cr2.LON3.gblx.net [64.212.107.241]

5 42 ms 35 ms 36 ms pos2-0-622M.ar2.LON2.gblx.net [208.49.136.58]
6 33 ms 34 ms 34 ms lon1-9.nildram.net [195.66.224.59]
7 36 ms 47 ms 35 ms jolt-gw.nildram.net [195.149.20.126]
8 40 ms 34 ms 45 ms clarity.jolt.co.uk [195.149.21.11]

Trace complete.

I downloaded 4 linux iso's yesterday from a UK server, it was going from about 12:30pm to 2:30am. Had a constant speed of 52.3Kb/s, didn't vary at all

carbsy

It looks like Netsource have sorted out their Irish routing problems...


Tracing route to www.boards.ie [217.114.166.147]

over a maximum of 30 hops:

1 29 ms 29 ms 31 ms rt004dub.netsource.ie
2 38 ms 31 ms 27 ms rt001kil.netsource.ie
3 32 ms 30 ms 31 ms 193.1.208.204
4 29 ms 32 ms 31 ms s1-0-0-acc-2.IE.COLT.NET
5 35 ms 32 ms 31 ms 217.173.97.170
6 33 ms 28 ms 28 ms 217.114.160.43
7 35 ms 31 ms 38 ms www.boards.ie



Trace complete.

gurramok

I'm on the Finglas exchange as well since i got Netsource on May 17th.
It has been constantly good for me since day 1, downloads are in 54kb/s anytime of day , no probs whatsoever.

However pings were terrible like everyone else before they fixed it that friday and has been circa 40ms to boards since then, even lower to clarity server.

There must be other conditions affecting as to why other users get such crappy downloads/pings

Sloth

If people did:
ping -n 1000 www.whateveraddresstakesyourfancy.com


You'd be able to get clearer results rather than just doing 4 pings at a time all the time.

Smidders

Originally posted by Sloth
If people did:
ping -n 1000 www.whateveraddresstakesyourfancy.com

You'd be able to get clearer results rather than just doing 4 pings at a time all the time.

Also, if on Win2k or XP, use pathping instead of traceroute. Takes longer, but will tell you where the packet loss is happening - if any....


Smidders.

D-Generate

The routing seems to be solved for me but I am still getting pings of



Pinging www.boards.ie [217.114.166.147] with 32 bytes of data:

Reply from 217.114.166.147: bytes=32 time=208ms TTL=57
Reply from 217.114.166.147: bytes=32 time=229ms TTL=57
Reply from 217.114.166.147: bytes=32 time=235ms TTL=57
Reply from 217.114.166.147: bytes=32 time=202ms TTL=57
Reply from 217.114.166.147: bytes=32 time=213ms TTL=57
Reply from 217.114.166.147: bytes=32 time=237ms TTL=57
Reply from 217.114.166.147: bytes=32 time=206ms TTL=57

Ping statistics for 217.114.166.147:
Packets: Sent = 7, Received = 7, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 202ms, Maximum = 237ms, Average = 218ms


I think I will phone them tomorrow.

MrB

Damn looks like I'm going to have to start thinking about moving on again, I really thought Netsource had solved the problems in this service, but I guess I was mistaken.
To quote myself
"Why pay for First class if you are flying on the wing?"