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FAQ: Frequently Asked Questions

  • 11-12-2002 12:44pm
    #1
    Registered Users, Registered Users 2 Posts: 10,726 ✭✭✭✭


    Hi folks,

    The Satelllite board needs you help!

    I'm going to build a simple sticky FAQ of topics that we have discussed to death on this fair Satellite board....

    I would like them in this format. We are not going to do a Howard Wilkinson ("this is a dish, this is an LNB" no no, but a post what explains the difference between FTA and FTV etc is welcome!) just relevant stuff we've dealt with, that can be used in as a quick referernce for old hands like me, and newbies, who continue to be welcome as well as a fresh source of info. I would like them in a Question and Answer format.

    I'll get the ball rolling now, I'd add some more later.

    Q. Why arent the new BBC TV channels and Radio stations not on the Irish EPG?
    A. Have a look at the Campaign for BBC3, 4, News 24 and BBC Radio in Ireland. thread. Replies from Sky and the BBC are included here.

    Q. Will UTV and Channel 4 come onto Sky soon?
    A. The UTV and Channel 4 sometime before the end of time? thread should answer this.

    Q. How do I get a FTA card from the UK?
    A. The Clarity on UK FTV card. thread and in particular, bkehoe's first post explains all you need to get one.

    There is no need to show the links like I have above. Just include the question at the top, and supply the name of the thread and the link to it, we can tidy it up later. This is work in progress, so just submit all the info in this thread, and in a week or so, we should have a tidy FAQ section.


    Q: I got my FTV card through a mate in the UK, but it is identical to my Sky card, have I been sent the right one?

    A: Yes, they are identical.

    Q: My brother wants me to record the WWE PPV which is on Box Office in the next week or two. I seem to vaguely remember hearing that there are issues with recording from box office (ie. you're not able to!) Can anyone confirm?

    A: WWE PPV's and all events on channel 770 record with no problem. There is no Macrovision (encryption) on that channel. But other Box Office Channels use this.

    Q: I see "Digiguide" mentioned a lot around here. What is it?
    A: Digiguide is an offline TV Guide program, and a great schedule planner. It gives more details of programmes compared with a listings magazine like the RTÉ Guide and supports, as Cloud said, over 200 channels, including the US, and from next year, mainland Europe.

    There is a 30-day trial, and its costs only €11.50 for the year, think of it as buying 6 or 7 RTÉ Guides for that price, and not a cookery section or knitting pattern in sight! Some recent converts claims are be viewed on these threads
    here and here.

    Irish Channels in the UK
    Q: I'm wondering if there's a way to receive RTE channels in the UK. I have a sky digital installation in my home in England and have just cancelled my subscription to Sky.
    My folks live in Dublin and they've already got Sky - does that block me from subscribing at their address for a second subscription?

    A: Yes, unfortunatley its one house, one Sky Sub, as it is in the UK. Mirror subscriptions are not available here yet.

    Q: Could I use the Irish card in the UK box or would I need a new digibox? (I'm thinking of switching to Freeview in England for BBC channels).

    A: No, a new box is not really needed. Bring your box to Ireland, sign up for Sky contract here, bring your box back, Irish TV in England!

    --

    Q: I have just ordered Sky Digital. What make/model/colour can I expect as my Free Digibox ?

    A: You normally get a Pace, Grundig or Panasonic Digibox, and from reports there on these and other forums, the Panasonic boxes are by far the most reliable.

    Damien,
    Assistant Moderator, ICDG.


«13456

Comments

  • Registered Users, Registered Users 2 Posts: 2,439 ✭✭✭Richard


    The new FAQs are at
    http://bytelive.com/wiki/tiki-list_faqs.php

    "Find" (i.e. search works well).

    Anyone can suggest questions and anwers. Suggest new topics for FAQs on this thread.


  • Closed Accounts Posts: 2,682 ✭✭✭chernobyl


    Lots of good info and help here:

    http://www.lefdata.com/start.html


  • Registered Users, Registered Users 2 Posts: 2,962 ✭✭✭Greenman


    This is a good FAQ http://skydigitalfaq.cjb.net/


  • Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,596 Mod ✭✭✭✭Capt'n Midnight


    Buying a Wide Screen - bring a tape measure to compare the height of the screen to your existing TV
    The 28"/29" power city "Black Diamonds" are a cheap and chearful alternative to a small wide screen - while you are saving up for a decent sized wide screen. - Sky remote code 065

    Teletext:
    If you are into foreign languages check the teletext settings - it's kinda hard to read Italian or German subtitles in a cyrilic font :( Though since TV3 and Network2 (Gaeltext 480) don't seem to use as many Fáda's as they used to you will have to check through the languages in the TV OSD setup to make sure the ones you want are there..

    Links:
    url]http://www.satcure.co.uk[/url Lots of UK Satellite info inc. reciever specific problems and fixes.
    url]http://www.satcure.co.uk/digifaq2.htm[/url SKY DigiBox FAQ
    SKY in Carvans url]http://homepage.ntlworld.com/de.sullivan/[/url


    FTA channels.
    Perhaps we shoud have a list of encrypted channels on SKY that are FTA on other satellites ? eg: Fox / MTV central etc. / EuroSport on analog, but you combine with digital pictures too ;)

    Italian Stations:
    Most of the terresterial channels are FTA. Most large cities / regions have their own independent stations so there are lots of real channels eg: Sardinia has Videolina, Sardegna 1 & 2. (Unlike BBC & UTV regions on SKY which are not all that different) Also the shopping channels sell real stuff - kitchens and brand name consumer goods - not your QVC crap.
    Ntoe: RAI3 does have regional variations - but only the Lazio (Rome) one gets onto Satellite.

    RAI 1/2/3 still transmit on Analog and for some sporting events use a simple scrambling system based on line synch timing - you get "3 ghost" images. But like most analog scrambling the sound is clear. So if you want to watch F1 (or other sporting events in Italian etc.) just get the picture from RTE and sound from an Analog reciever or a digital radio station.

    I came across this FTA theory about US produced stuff...
    Since about 250 million people in Europe speak English as a first or second language Hollywood etc. seem to be asking for large royalties on satellite stuff. However, dubbed versions of the same programs can be free to air since most of the speakers of other languages tend to be in their home country for which royalties have already been paid.. This would mean if BBC go FTA then they probably won't show movies etc. , but then again you can probably see most of that lowest common denominator stuff on RTE/TV3 a few weeks earlier anyway.

    El Capitano.. :p


  • Closed Accounts Posts: 8,018 ✭✭✭Mike 1972


    I think an FAQ should include a full list of Irish Northern Ireland and UK terrestrial transmitters recievable in Ireland including channel numbers and a coverage map failing that links to the relevent pages on the Corkradio, and Richard Logue's sites and the Radiowaves sites (think of them as complimenting rather than competing with this page)

    Heres the links

    http://www.irish-tv.com/irishtrans.html
    (main RTE transmitters with map)

    http://www.geocities.com/Broadway/7225/tvch.html
    ("Corkradio" list of ALL RTE transmitters INCLUDING RELAYS)

    http://www.itc.org.uk/uk_television_sector/reception_advice/index.asp
    (UK transmitters)

    http://www.bbc.co.uk/reception
    BBC reception advice (lots of good info)

    http://www.radiowavesforum.com/rw/forumdisplay.php?s=&forumid=9
    (Radiowaves board)

    http://members3.boardhost.com/irishtv/
    (Irish TV bar room)

    Im sure if you include links for the last two theyll return the favour


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  • Registered Users, Registered Users 2 Posts: 2,962 ✭✭✭Greenman


    Good info link http://www.eutelsat.org/glossary/8_1_3.html try it.:) :)

    This is a very interesting site with loads of info http://www.satelitska-tv.com/


  • Closed Accounts Posts: 8,018 ✭✭✭Mike 1972


    Current state of play with FTV Solus 1 (light blue) Solus 2(dark blue) F2V (£23.50) expired Sky cards what can you get on each one
    Initiallising or reinitiallising each type of card cards process by phone/modem/other
    Leaving a card in overnight to update which channel should i leave the box on
    Default transponders and EPG's what they do
    How to add a second LNB to a dish
    Whats the phoneline for
    How much to install/subscribe to sky if i dont have a phone connection
    How much to get a digibox without Sky sub
    Which modelof digibox is best
    Will an EXPIRED irish Sky card still get RTE/TV3/TV4
    Will an EXPIRED UK Sky card still get UK History/ITV2/TV5
    Why are some channels encrypted on Astra 2 when they can be recieved FTA on other satellites and/or Freeview
    Which channels are FTA which are FTV and the difference
    Pros and cons of Sky v's FTV digiboxes (ability to recieve FTV channels v's ability to recieve channels with obscure symbol and FEC rates)
    procedure for getting a FTV card if you live in Ireland
    procedure for getting an Irish Sky sub card if you live in UK/Europe


  • Registered Users, Registered Users 2 Posts: 2,092 ✭✭✭ShaneOC


    If you have Sky+ and are also using an AV amp for sound then this may be of interest to you. You can control the volume of the amp via the Sky+ remote.

    Details of how to do this are here.


  • Closed Accounts Posts: 371 ✭✭seano


    What is scrambling ? -Conditional Access Systems.

    http://www.nhk.or.jp/strl/publica/bt/en/le0012.pdf


  • Registered Users, Registered Users 2 Posts: 4,082 ✭✭✭Nukem


    Dunno if this is any help to anyone but era sur.
    Found this on my googling,its a list of all channles on Sky and whats on for the day........... Linky

    Nukem


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  • Registered Users, Registered Users 2 Posts: 1,028 ✭✭✭greglo23


    2 handy tools for setting up your satellite. http://www.multimap.com/ and http://www.al-soft.com/saa/satinfo.shtml zoom in on multimap to your position and it will give your latitude and longitude and the alsoft program will do the rest. i hope this is helpful.


  • Registered Users, Registered Users 2 Posts: 10,726 ✭✭✭✭DMC


    The new FAQs are at
    http://bytelive.com/wiki/tiki-list_faqs.php

    "Find" (i.e. search works well).

    Anyone can suggest questions and anwers. Suggest new topics for FAQs on this thread.


  • Registered Users, Registered Users 2 Posts: 2,092 ✭✭✭ShaneOC


    If you have Sky+ and are also using an AV amp for sound then this may be of interest to you. You can control the volume of the amp via the Sky+ remote.

    Details of how to do this are here.

    The link I posted previously is no longer valid.


  • Registered Users, Registered Users 2 Posts: 1,238 ✭✭✭Kwekubo


    Here's a small one one I just worked out for myself ;) : if you've set your set-top box to receive UK channels and are getting some but not others, consult your TV listings - certain channels only operate in the evenings etc and you might have tuned in before/after broadcasting hours.


  • Registered Users, Registered Users 2 Posts: 32,417 ✭✭✭✭watty




  • Moderators, Regional North West Moderators Posts: 19,159 Mod ✭✭✭✭byte
    byte


    Here is a handy PDF made by construct06 on how to connect up all your AV equipment.

    [url=https://us.v-cdn.net/6034073/uploads/attachments/71296/35869.pdf[/url]

    construct06's thread may be found here


  • Registered Users, Registered Users 2 Posts: 506 ✭✭✭construct06


    mods MIGHT EDIT above post to link to the revised setup dwg. and then delete this post.


  • Moderators, Regional North West Moderators Posts: 19,159 Mod ✭✭✭✭byte
    byte


    Yes, Channel 4 is now on Sky on number 142, just below BBC1 NI.


  • Closed Accounts Posts: 3 Mandi


    i've read the sticky regarding finding channels on fva sat but it didin't give the v-pids etc that my system asks for, i'm looking for ITV 2 CITV, ITV 4 and film 4 in particular. I've the other ITV channels but just can't get the above. Can anyone help??? Pretty Please:)


  • Moderators, Regional North West Moderators Posts: 19,159 Mod ✭✭✭✭byte
    byte


    Mandi wrote:
    i've read the sticky regarding finding channels on fva sat but it didin't give the v-pids etc that my system asks for, i'm looking for ITV 2 CITV, ITV 4 and film 4 in particular. I've the other ITV channels but just can't get the above. Can anyone help??? Pretty Please:)
    Use this link
    http://www.lyngsat.com/28east.html

    The channels you're looking for are listed near the top.


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  • Closed Accounts Posts: 7,686 ✭✭✭JHMEG


    Just had a look at http://bytelive.com/wiki/tiki-index.php?page=How+to+align+a+satellite+dish

    Well done to watty and zaphod, I think this is one of the best articles on this topic I've seen.

    About skew angle: what are the typical settings might be useful. ie "for 28.2 the angle should be roughly X".

    And also what to expect if you have your skew angle wrong (just twigged I've mine the twisted the wrong way)


  • Registered Users, Registered Users 2 Posts: 1,733 ✭✭✭Zaphod


    Channel list variations on Sky Digital EPG in the UK and Ireland
    http://en.wikipedia.org/wiki/Sky_Digital_(UK_%26_Ireland)_EPG


  • Moderators, Regional North West Moderators Posts: 19,159 Mod ✭✭✭✭byte
    byte


    List of Freeview channels, and their availability on satellite.

    Originally posted by DMC. Thanks!

    Colour Coded.
    Black indicates on Free to air (FTA) on Satellite.
    Orange indicates on Free to View (FTV) on Satellite.
    Red indicates on subscription on satellite
    Yellow indicates its not on satellite at all.

    BBC One
    BBC Two
    BBC Three
    BBC Four
    ITV 1
    ITV 2
    ITV 3
    ITV 4
    ITV Play

    Channel 4
    More 4
    E4
    E4 +1

    Film 4
    Film 4 +1

    Five
    Five US
    Five Life
    Sky Three

    UKTV History
    FTN
    ABC1 (not in Wales)

    S4/C (Wales only)
    TeleG (Scotland only)

    CBBC
    CBeebies
    CITV

    BBC News 24
    BBC Parliament

    Teletext
    Sky News
    Sky Sports News
    S4/C 2 (Wales only)

    The Hits
    TMF
    UKTV Bright Ideas

    Community Channel
    Teachers TV
    Ideal World
    QVC
    Price Drop TV
    Bid TV


    BBC Radio 1
    BBC Radio 2
    BBC Radio 3
    BBC Radio 4
    BBC Radio 5 Live
    BBC Radio 5 Live Sports Extra
    BBC 6 Music
    BBC 7
    1xtra BBC
    BBC Asian Network
    BBC World Service
    BBC Radio Scotland (Scotland only)
    BBC Radio Ulster (Northern Ireland only)
    BBC Radio Wales (Wales Only)
    BBC Radio nan Gaidheal (Scotland only)
    BBC Radio Cymru
    BBC Radio Foyle
    U105
    Heat
    Kerrang
    Kiss
    Magic
    Mojo
    Oneword
    Premier Christian Radio
    Smash Hits Radio
    Smooth FM
    Talksport
    Q
    The Hits
    Virgin

    3C
    Heart
    Radio Music Shop


    Note: Teletext from that service provider is available on the channels with which it has ye olde teletext with, ITV and Channel 4, and their associated spin-offs.
    HTH.


  • Registered Users, Registered Users 2 Posts: 9,604 ✭✭✭irishgeo


    Didnt see this posted before and it did a search for it.

    http://www.uksatellitehelp.co.uk/ or www.dishpointer.com

    this is a dish pointing tool which gives you an idea of the direction in which to point the dish as well as other things. its uses goggle maps its just a shame Ireland coverage is pretty crap.

    just thought i would let you know.


  • Moderators, Regional North West Moderators Posts: 19,159 Mod ✭✭✭✭byte
    byte


    Can I receive RTE free via satellite?

    RTÉ, TV3 and TG4 are NOT available Free-To-Air (or Free-To-View) via satellite. You need a Sky subscription (any will do) to receive these, otherwise you'll need an aerial (TV3 availability subject to transmitter).


  • Registered Users, Registered Users 2 Posts: 2 Macfaji


    If you can't see the picture of all the channels listed, it may be that you'll have to add extra transponders and or change the "PIDs".

    Check the list of transponders at www.flysat.com/astra28.php
    Print this off to have it handy during the next steps. (This list is for Astra 2: hunt around on that website and you'll find links to other satellite lists.)

    These instructions work on my LIDL"PartyII", a Comag box about 2 years old.

    Go to the Installation menu

    Select Antenna setting

    Select the Satellite you want (eg Astra 2)

    Select Transponder and go across to the list (eg 12560V 27500 2/3)

    Check the transponders listed against your printed list from www.flysat.com/astra28.php

    If any of the transponders are missing, scroll down the transponder list until you find "New TP", click OK and add the Frequency, Polarisation, Symbol rate and FEC. Click OK.

    Some transponders broadcast on Vertical and on Horizontal- they need to be added individually.

    When you've added all the necessary transponders you need to start a new channel search.

    Search for ALL channels, that is Pay and FTA. (UTV, for example, is shown as a $ Pay channel although it is actually free.)

    Start Search. Go get a cup of coffee! ;)

    When the search is 100% complete, Exit the Antenna Setting and Installation Menus and go to the "Service Organising" menu.

    Scroll down through the list of channels and any that don't show a picture may have the wrong Video or Audio PID.

    Select the "Modify option and enter the correct Video / Audio PIDs, Click OK and you should have a picture now.

    BBC 1 +2 Northern Ireland and Film4, for example, on my set needed to be changed in this way.

    It appears that the transponders change from time to time, so you may have to repeat this.

    :)


  • Closed Accounts Posts: 6,131 ✭✭✭subway


    MODEDIT: Post copied from another thread. May be handy for somebody wanting to use one of these remotes for Sky.
    47763.jpg
    instructions and codes are attached...

    sky: 154, 182, 190, 191
    Sky Digibox: 224
    Sky Digital: 154


  • Moderators, Regional North West Moderators Posts: 19,159 Mod ✭✭✭✭byte
    byte


    Here is a PDF detailing how to change the power supply board in a Thomson SkyHD box.


    PDF compiled by mathias. Thanks.

    http://bytelive.com/files/Replacing%20SkyHD%20PSU.pdf


  • Closed Accounts Posts: 3 jfcassidy95


    Greetings Everybody and thanks for all teh above detailed info.
    Trying to tune in BBC World TV tuning frequency through Skybox - aware unavailable in UK - any suggestions


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  • Moderators, Regional North West Moderators Posts: 19,159 Mod ✭✭✭✭byte
    byte


    Greetings Everybody and thanks for all teh above detailed info.
    Trying to tune in BBC World TV tuning frequency through Skybox - aware unavailable in UK - any suggestions
    BBC World TV is not available to tune in via your Skybox. Sky use Astra 2 and Eurobird. BBC World transmit on Astra 1, Hotbird, Thor 5, etc.

    Unless you're looking for BBC News 24 (soon to be renamed BBC News, I believe), which is now on Frequency 11.954; Polarity H; Symbol rate 27.5; FEC 2/3.


  • Closed Accounts Posts: 1,910 ✭✭✭barnicles


    Yes BBC news is called now


  • Registered Users, Registered Users 2 Posts: 1,297 ✭✭✭Reyman


    Any of you who have bought the Humax Foxsat STB recently may have realised it's not so easy to activate the diseq switching and tune into a few different satellites.

    I managed to sort this out after several days of effort, in case anyone is interested.
    Essentially there's a hidden advanced menu (not mentioned in the user manual) that you can only access as below:

    Multi-Satellite Setup - DiSEqC Switches, Motorised systems
    To access the Advanced Menu (hidden) for multi satellite:
    - Go to Menu> SETUP press ok.
    - Press RED, GREEN, YELLOW, BLUE; GREEN, YELLOW, BLUE sequentially and slowly.
    - 2 options appear:
    Antenna Setting
    Manual Tune
    - In Antenna Setting select your Antenna Type (Fixed, SCD, Motor*, SMATV)
    - Setup as required and then use Manual Tune to search for the channels on each satellite separately and save.

    When you use the Humax then on non Freesat mode you will automatically have access to all the satellites you tune in via your diseq


  • Closed Accounts Posts: 931 ✭✭✭c0y0te


    I just upgraded to SKY HD and ran into some issues, which I eventually fixed using some internet research and I decided to pubilish the steps for posterity in case anyone else hits the same problems.

    To summarise - once upgraded SKY HD was coming in on a different channel (now HDMI, used to be a SCART connection) so my TV couldn't find the signal by default. In addition my 'smart picture' aspect ration thingy no longer worked. Both of these issues resulted in a lot of nagging in my left ear from Wifey so if you're facing into the same problems, go to the link below for the resolutions.

    http://www.avalon5.com/science-and-technology/technology/invaluable-sky-hd-workarounds/


  • Registered Users, Registered Users 2 Posts: 320 ✭✭dedaw


    Have just installed skyplus, but when I record a movie, even a 12's movie, if I want to watch it during the day, it is pin protected.
    Have no idea if the installer put in a number, or if there is a default number.
    Have tried all the usual's, 4 zero's, nine's, 1234, etc.

    PLease, any one any ideas???:confused:


  • Registered Users, Registered Users 2 Posts: 2,292 ✭✭✭RKQ


    Hi dedaw, try the last 4 numbers of your sky card / account number ( printed your address lable on cover of Sky magazine)


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  • Registered Users, Registered Users 2 Posts: 757 ✭✭✭Bog Butter


    Hello there! This is a question about FTA news channels. I have all the ones available through on the Astra satellites but I was wondering is there any more FTA English speaking news channels out there on other satellites? Specifically American news channels.
    Thanking you in advance.


  • Registered Users, Registered Users 2 Posts: 85 ✭✭Bertie Bassett


    Does anyone know is it possible to record one channel and watch another with the D.I.Y. satellite receiver/disk packs which are widely available (e.g. Philex receiver and dish pack) and if not how could I get around this problem? I am looking at the various options at the moment and this is one of the important issues, thanks.


  • Registered Users, Registered Users 2 Posts: 32,417 ✭✭✭✭watty


    There is more than one beam. Only Astra2D is OK on 45cm but you will lose some other beams, esp. the Eurobird beam. Don't spoil ship for sake of saving a few inches. :)

    This is why Ireland uses Zone2 Minidish. However a solid 60cm dish is preferable as the minidish rusts easily and saves nothing in wind loading. The dish can be resprayed a desired colour

    Real signal levels can be up to 6db lower than the Contours here. These contours illustrate an absolute maximum possible power with perfect clear sky, full uplink power, 100% performance of transponders and batteries.

    Signal contours assume transponders are driven full power, many are not as this is more costly.
    Signal contours assume clear sky.
    Cloud even without rain can lower gain by 6dB as can high level Ice Crystals

    With age the maximum power of the Transmitters (Transponders) drops by at least 3dB. With age the batteries may not be so good in the dark and power maybe reduced when the satellite eclipsed once a night with aging.

    The "link budget" also varies with Symbol rate and FEC. Higher Symbol Rate or Lower FEC needs more dish (more signal) for same power.
    Astra 2D is all SR 22000 @ FEC 5/6
    Eurobird is all SR 27000 @ FEC 2/3
    So for SAME power received Eurobird needs bigger dish

    For Astra 2B recommended sizes are
    52dBW 45-50cm
    50dBW 50-60cm
    49dBW 55-65cm


    Eurobird (worst)
    eb1_fixed.gif

    Astra 2A (North & South)
    astra2a_north.gif
    astra2a_south.gif

    Astra2B North & South
    astra2b_north.gif
    astra2b_south.gif

    Astra2D (Best)
    astra2d.gif


  • Registered Users, Registered Users 2 Posts: 188 ✭✭Dangerdunf


    Sorry if this is a bit off the topic, but I am just about to get Sky+ in an upstairs bedroom. I was wondering do i need to have a telephone wire going into the back of my Sky+ box if its upstairs or can i still use the Sky+ box without the telephone connection?


  • Closed Accounts Posts: 8 granty-baby


    Hi All,
    I have a question. I am thinking of getting sky multiroom and was wondering if I get 2 boxes can I use one in my holiday home in Wicklow that has a sky sat dish or do sky know if the boxes are not in the same location? If my plan work's I could save a lot of money and time bringing my box back and forth from Dublin to Wicklow.
    Has anyone tryied this before??


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  • Registered Users, Registered Users 2 Posts: 46,555 ✭✭✭✭muffler


    Hi All,
    I have a question. I am thinking of getting sky multiroom and was wondering if I get 2 boxes can I use one in my holiday home in Wicklow that has a sky sat dish or do sky know if the boxes are not in the same location? If my plan work's I could save a lot of money and time bringing my box back and forth from Dublin to Wicklow.
    Has anyone tryied this before??
    It has to be connected to your home telephone so unless you have an awfully long extension cable for the phone you will be found out


  • Registered Users, Registered Users 2 Posts: 7,971 ✭✭✭_Whimsical_


    muffler wrote: »
    It has to be connected to your home telephone so unless you have an awfully long extension cable for the phone you will be found out

    The guy who installed my sky box told me that it's crazy to leave the sky box attached to the phone as they can be hit my lightening in the same way that a modem etc can. As a result I've never left my phone cable plugged in and I've never had any trouble with it. Is it usual that they'll kick up a fuss over you not plugging it in?


  • Registered Users, Registered Users 2 Posts: 46,555 ✭✭✭✭muffler


    chilly wrote: »
    The guy who installed my sky box told me that it's crazy to leave the sky box attached to the phone as they can be hit my lightening in the same way that a modem etc can. As a result I've never left my phone cable plugged in and I've never had any trouble with it. Is it usual that they'll kick up a fuss over you not plugging it in?
    I believe they are fairly strict on this point. Others will probably confirm this. I can only post of my own experience when I had the standard digibox and kept the phone unplugged and there wasnt a word about it. However when i upgraded to multiroom and did the same I started to get the letters advising me that if the phone wasnt connected Id have to pay the full price of the second box.


  • Registered Users, Registered Users 2 Posts: 32,417 ✭✭✭✭watty


    You should though unplug it if there is a storm or if on holiday. It calls home a few times a month at random times.

    Multiroom uses it to make sure you are not cheating.


  • Closed Accounts Posts: 8 granty-baby


    muffler wrote: »
    It has to be connected to your home telephone so unless you have an awfully long extension cable for the phone you will be found out

    Thanks for all the info lads. I was on to sky last week and asked the man in the Cork call centre lots of questions and he sussed what I was planning to do. He told me it will work for a max of 3-4 Months after which the box will no longer be able to receive a signal if the designated phone line is not connected. This is designed to stop people taking boxes to Spain etc.

    :mad:

    Granty-baby


  • Moderators, Sports Moderators Posts: 19,482 Mod ✭✭✭✭slave1


    Sky HD+ recently switched to a single feed?
    Then you will not receive any signal until you reset yourbox from a dual feed to a single feed setup..
    Switching the Single Feed Mode to 'ON'
    1. Ensure that the satellite cable is connected to Dish Input 1 on the back of your Sky+HD box, and that the Sky+HD box is not currently recording.
    2. Press services on your Sky+HD remote control.
    3. Highlight the Settings menu using the right arrow button.
    4. Highlight the Picture tab by pressing the down arrow button once.
    5. Press 0, 1 and select.
    6. The Setup tab will be highlighted within the Installer menu.
    7. Press select and use the down arrow to highlight Single Feed Mode within this menu.
    8. Using the right arrow button, change this setting to On.
    9. Press the green button when you're done.
    - The on screen message (OSM) "Single Feed Mode – Caution" will then be displayed. This will take a few minutes to complete. Pressing select will reboot your Sky+, and current recordings will be stopped. It will then mean you can only record one programme at a time, and Anytime will be unavailable. Press select to continue or backup to cancel.
    10. Press select to continue, and your Sky+HD box will be rebooted.


  • Moderators, Sports Moderators Posts: 2,884 Mod ✭✭✭✭celticfc


    slave1 wrote: »
    Sky HD+ recently switched to a single feed?
    Then you will not receive any signal until you reset yourbox from a dual feed to a single feed setup..
    Switching the Single Feed Mode to 'ON'
    1. Ensure that the satellite cable is connected to Dish Input 1 on the back of your Sky+HD box, and that the Sky+HD box is not currently recording.
    2. Press services on your Sky+HD remote control.
    3. Highlight the Settings menu using the right arrow button.
    4. Highlight the Picture tab by pressing the down arrow button once.
    5. Press 0, 1 and select.
    6. The Setup tab will be highlighted within the Installer menu.
    7. Press select and use the down arrow to highlight Single Feed Mode within this menu.
    8. Using the right arrow button, change this setting to On.
    9. Press the green button when you're done.
    - The on screen message (OSM) "Single Feed Mode – Caution" will then be displayed. This will take a few minutes to complete. Pressing select will reboot your Sky+, and current recordings will be stopped. It will then mean you can only record one programme at a time, and Anytime will be unavailable. Press select to continue or backup to cancel.
    10. Press select to continue, and your Sky+HD box will be rebooted.

    Indeed, good info.

    When I cancelled my Sky subscription and got a Freesat HDR, I put my Sky HD box in another room as a FTA box with a single feed. I had awful trouble getting it work correctly with the new EPG until I realised that this was added with the new EPG. Anyway, all works fine now.

    Just one thing to note, the single feed must go into "input 1" at the rear as when doing this it seems to disable the second one.


  • Registered Users, Registered Users 2 Posts: 61 ✭✭canine


    My sky plus box has stopped working ,will sky replace this free or do I have to pay ?


  • Closed Accounts Posts: 679 ✭✭✭Wizard007


    If you are still within your 12 month contract, they should replace the box for free. If not then check out adverts.ie or eBay and see what you can pick up and swap it out yourself, it's just a matter of unplugging the lead, scart and feeds and replugging them into the new box.


  • Registered Users, Registered Users 2 Posts: 2,784 ✭✭✭#15


    What happens if you decide to get rid of a landline phone? We are thinking of it, but will sky+ stop working or what?


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