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ntl Broadband Development Team

ntl_cable_modem · 2002-09-13 13:52:10

Dear All, Thank you all for expressing such interest in broadband offerings from ntl. The purpose of this post is to advise you of the current position with ntl. The original post in relation to areas on our 2 way network is partially correct - we currently cover parts of Dublin 6, 6w, 16, 20 and 24 - however, these areas…

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#62 28-09-2002 12:21pm
MiCr0

Moderators, Category Moderators, Technology & Internet Moderators Posts: 6,265 CMod ✭✭✭✭

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Posts: 5443

ntl user group
www.nthellworld.com
irc://ie.quakenet.org/nthellworld

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#63 29-09-2002 10:04pm
spongebob

Closed Accounts Posts: 6,143 ✭✭✭

Join Date: August 2001

Posts: 5560

Here

Oh and by the way these are the guys in charge of NTL who probably need to be told what we in Ireland think of their service, especially as their minions do not seem to answer queries.

Stephen Carter deserves particular thanks from us for talking sh1te about 10000 new broadband subscribers a week ..in the UK that is... while he was not prepared to discuss any investment in Ireland at all.

This was the interview in last Fridays Irish Times by the way.

John Gregg
Senior Vice President and Chief Financial Officer
ddi: 0171-909-2000
ext: (729) 2003
mobile: 0385-502-161
fax: 0171-909-2012
e-mail: john.gregg@ntl.com
location: London (Long Acre)

Stephen Carter
Managing Director and Chief Operating Officer
ddi: 01256 754500
ext: (711) 4500
mobile: -
fax: 01256 754501
e-mail: Stephen.Carter@ntl.com
other contact information:
PA - Karen Mott, 711 4502

Mr Peter Douglas
Group MD Broadcast
ddi: 01962 822214
ext: (716) 2214
mobile: 07774 650474
fax: 01962 822555
e-mail: peter.douglas@ntl.com

Mr Scott Falconer
Managing Director Consumer Services
ddi: 01256 752003
ext: (711) 2003
mobile: 07881 500953
fax: 01256 752908
e-mail: scott.falconer@ntl.com

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#64 09-10-2002 3:59pm
eth0_

Registered Users Posts: 10,846 ✭✭✭✭

Join Date: October 2001

Posts: 10197

Wow. NTL.....communicating with their customers *rubs eyes*

I have to say, NTL have a slim to nil chance of extracting money from me for any service, I have never been so disgusted with the service from any company I have ever dealt with. And i'm not focussing on any isolated incident here, over the course of almost an entire year, NTL surpassed themselves in rudeness, bad customer service and refusal to document customer complaints...in fact, make that ANY customer details, complaint or no.

So I read with no great surprise recently about massive losses they have made within their Irish operation. Here's hoping they have to sell up, and a decent company with the business acumen that NTL are so sorely lacking will buy them out and develop the services which sound so promising but which ultimately, we all know will probably never get rolled out.

ntl_cable_modem - this is not a dig at you, I feel sorry for anyone who has to work in NTL

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#65 09-10-2002 4:09pm
koneko

Registered Users Posts: 10,304 ✭✭✭✭

Join Date: October 2001

Posts: 10051

I'm sure they feel sorry for eachother aswell. Come in to work "I'm sorry sorry you have to work here"... "I'm sorry for you too".

I have to agree though, NTL have been the pits. They won't even provide me with basic TV at the moment, as "we're not sure where your area is". Get a map!

Blessing in disguise really as Sky Digital has been brill.

My hope is they sell up to some French/German/UK company that have more plans to provide decent service.

[edit] Numerous people I know aswell have been billed many times for services they have either not received, or have cancelled. Even their billing department don't know what they're doing[/edit]

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#66 09-10-2002 4:36pm
crawler

Registered Users Posts: 1,660 ✭✭✭

Join Date: July 2002

Posts: 1555

New estates have new cable but it is still on one way amps which means that they are only one way.

As they said , nothing will happen this year on Broadband me thinks.

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#67 09-10-2002 5:08pm
BigEejit

Registered Users Posts: 3,739 ✭✭✭

Join Date: October 2002

Posts: 3494

Come on Chorus, why dont ye start up a thread like NTL did,... go on, go on, go on, go on, GO ON!... :mad:

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