Irelands Satellite

Tony

Guys, I hope nobody minds but I have just completed the new website ans was wondering could I get some feedback on how good bad or indifferent it is before I show it to the un suspecting masses. Sorry there are no models:D

Temporary url is http://65.108.254.157/acatalog/index.html

Thanks, if anybody objects I'll remove this post without question.

Many thanks

ShaneOC

Hi Tony,

Looks good.

TV Link €22
Remote €29

Total €51


Both together €34

Saving €17 not €23

As a matter of personal preference, I would include VAT in your prices. The majority of people will be paying VAT. I do not like having to add on the extra. If I could claim back the VAT I wouldn't mind having to do the calculation as it is in my favour.

Your prices on the Sky packages page are a bit confusing.

ShaneOC

Hi Tony,

According to your FAQ your suppliers say that Sky+ will be available here in April. Have you heard anything further on this?

Fred Flange

Tony

How do you manage to include BBC in the following?

"Free Panasonic Digibox with BBC, RTE, TV3, TG4 as well as the full sky digital service."

Or is it just the Radio.

Regards

Fred F.

chernobyl

Tony why dont you show the price including vat also?
just a humble suggestion.


/edit: ahh, but you have the actual price shown when you complete an order.

Tony

Originally posted by chernobyl
Tony why dont you show the price including vat also?
just a humble suggestion.


/edit: ahh, but you have the actual price shown when you complete an order.

Wow that was quick, thanks for the responses guys. The reason I kept VAT separate was that Mr. Mc Creevy decided to increase it and I did not want it to appear that I had increased prices so soon after the Euro but I guess thats all passed now so it seems to consensus is to include vat. Interestingly the Americans dont include TAx and they have signs up saying "The governemnt charges tax we dont" I'll look into the whole vat thing thanks again.

Tony

Originally posted by Fred Flange
Tony

How do you manage to include BBC in the following?

"Free Panasonic Digibox with BBC, RTE, TV3, TG4 as well as the full sky digital service."

Or is it just the Radio.

Regards

Fred F.

Yep I see your point, perhaps I should add "subject to subscription" or "Terms and conditions apply" What do you think?

Tony

Originally posted by ShaneOC
Hi Tony,


Your prices on the Sky packages page are a bit confusing.

Hi Shane, can you elaborate on this point please?

Thanks

fi

Well done Tony a nice site, it is nice and clear the way you can actually see what each individual package includes.

and the word catalog... havent you used the american version of the word dont we spell it catalogue?

just an observation!! congrats again

Tony

Hi again, VAT is now included, now all I have to do is reduce some prices to amke them look "Right":mad:

Just kidding thanks again for the feedback it's invaluable

Regards Tony

Charles Slane

You left out the "i" in Sky Movie World.

Apart from that, it looks a lot cleaner, and the pages seem to load very quickly. Great job.

I agree with the rest of the gang regarding the inclusion of VAT in the price. It's a bit annoying when you have to do percentages to figure out the final price.

Tony

Originally posted by fi
Well done Tony a nice site, it is nice and clear the way you can actually see what each individual package includes.

and the word catalog... havent you used the american version of the word dont we spell it catalogue?

just an observation!! congrats again

American software what can I say

Tony

Originally posted by Charles Slane
You left out the "i" in Sky Movie World.

Apart from that, it looks a lot cleaner, and the pages seem to load very quickly. Great job.

I agree with the rest of the gang regarding the inclusion of VAT in the price. It's a bit annoying when you have to do percentages to figure out the final price.

Charles I meant to say that "Sky move world" as Astra is a secret plot to de stabilise earths orbit.

Seriously thanks for pointing that out and vat is now included.

Regards Tony

jimbob

Tony i think shane meant
In the packages you gave the price (say 45 per month)
Then underneath you gave another price( 99.00)

I know its the installation price but does everyone else.

Nice site , its simple and easy to use

will you be closing the old one or adding a link?

Tony

Originally posted by ShaneOC
Hi Tony,

According to your FAQ your suppliers say that Sky+ will be available here in April. Have you heard anything further on this?

Hi again Shane, I was given that info some months ago so I'll ask again.

Thanks

fi

on the info page the first link doesnt work, or is it my pc??

Information Brochure.

Tony

Originally posted by jimbob
Tony i think shane meant
In the packages you gave the price (say 45 per month)
Then underneath you gave another price( 99.00)

I know its the installation price but does everyone else.

Nice site , its simple and easy to use

will you be closing the old one or adding a link?

Good point I'll look at some way of clearing this up. The old site will close as soon as the encryption is sorted and I've ironed out some issues like the one you have raised. Once again thanks guys i'm a little overwhelmed at the response.

Regards

Tony

Originally posted by fi
on the info page the first link doesnt work, or is it my pc??

Information Brochure.

Sorry Fi which link ae you referring to?

fi

Originally posted by Tony


Sorry Fi which link ae you referring to?

go to the "Info" page, its the link below "shop front"

and in the txt you wrote "For more information about Ireland's Satellite Specialists visit our Information Brochure." and the Information Brochure. is a link but im getting an error message from it.

Tony

Originally posted by fi


go to the "Info" page, its the link below "shop front"

and in the txt you wrote "For more information about Ireland's Satellite Specialists visit our Information Brochure." and the Information Brochure. is a link but im getting an error message from it.

Yep thats broke thanks

Hi Tony,
I like the site-yes it is easy to use.
I too may be interested in the Sky +
If it becomes available, I will give you a shout.
Just one question.
I was going to post this as a separate topic at some point but it's yourself that would answer it anyhow.
You say in the F.A.Q that Sky digital is available anywhere....
I have some friends who got an installer out recently and could not get Sky for them.
Their house has to be in the most beautiful location, I have ever seen.
It is around 800 ft above sea level cut into rock on the side of a mountain which is wooded and rises above them to their south and west and a little bit to the East.
the View down over the Aughrim valley,vale of Avoca and out over to Lugnauilla mountain is amazing-the whole place looks alpine:)
Have you ever heard of a situation like that where there seems to be no possibility of getting Sky digital due to the mountain and would there be any way out?
Typically how far can a sky digital cable run go without being prohibitively expensive?
And can I ask them to contact you?
mm

Tony

Originally posted by madman
Hi Tony,
I like the site-yes it is easy to use.
I too may be interested in the Sky +
If it becomes available, I will give you a shout.
Just one question.
I was going to post this as a separate topic at some point but it's yourself that would answer it anyhow.
You say in the F.A.Q that Sky digital is available anywhere....
I have some friends who got an installer out recently and could not get Sky for them.
Their house has to be in the most beautiful location, I have ever seen.
It is around 800 ft above sea level cut into rock on the side of a mountain which is wooded and rises above them to their south and west and a little bit to the East.
the View down over the Aughrim valley,vale of Avoca and out over to Lugnauilla mountain is amazing-the whole place looks alpine:)
Have you ever heard of a situation like that where there seems to be no possibility of getting Sky digital due to the mountain and would there be any way out?
Typically how far can a sky digital cable run go without being prohibitively expensive?
And can I ask them to contact you?
mm

Unfortunately your friends seem to have an obstruction between themselves and the satellite, they could remote locate a large dish and use very low loss cable but the question is is there somewhere nearby where a dish could be located with a clear view to 28 degrees east?

Regards Tony

Genghis

I love the site, Tony, and may I add, the look and feel is much stronger with the new version. I also found the search function is very useful, something which was definitely lacking from the current site. I have also tested this, and unlike some sites I have used, it works well and delivers complete results.

Just out of interest, do you have a physical 'shop'? I notice there is no physical address on the website - if you have one, I expect there are some visitors who (being less technically inclined) would prefer to call to you in person than deal online or over the phone.

Best of luck with the site, as always I will check with it first if I am buying / pricing anything.

Tony

Originally posted by Genghis
I love the site, Tony, and may I add, the look and feel is much stronger with the new version. I also found the search function is very useful, something which was definitely lacking from the current site. I have also tested this, and unlike some sites I have used, it works well and delivers complete results.

Just out of interest, do you have a physical 'shop'? I notice there is no physical address on the website - if you have one, I expect there are some visitors who (being less technically inclined) would prefer to call to you in person than deal online or over the phone.

Best of luck with the site, as always I will check with it first if I am buying / pricing anything.

Thanks for the kind words. I actually do not have a shop because Dublin corporation were looking for 5 grand rates and the margins and volumes on satellite would not support this.

Thanks again

chernobyl

You could run the coax up to 40M but you need boosters after that.

byte

The site's looking good, Tony.

I notice you mention 2-LNB bracket available for the 80cm dish. Do you sell the 3-LNB bracket for 13, 19 and 28?

The Cigarette Smoking Man

Good work Tony,
It's a lot faster than the last site, whatever way the pages are loading it's a lot better.

The only critism I can come up with is the digibox gif on the front page is bad, use one of these:

http://images.google.com/images?q=panasonic+digibox&hl=en

Also you should expand the description a bit for the FTA boxes or even provide links to the manufactures website. A FAQ might be good too, it would probably save you time answering all those emails.

chernobyl

Originally posted by irishbyte
Do you sell the 3-LNB bracket for 13, 19 and 28?

Do they exist [retail]?
seriously...

byte

Yes they do exist as I noticed one in What Satellite TV mag advert. The advert is for WizardSatellite.co.uk and the holder is called "Gemini 15". The advert sez "receives Astra1, Astra2 and Hotbird of one 90cm dish" and costs UK£49 so it actually comes with dish. I would prefer to buy one in Ireland though.

Tony

Originally posted by irishbyte
The site's looking good, Tony.

I notice you mention 2-LNB bracket available for the 80cm dish. Do you sell the 3-LNB bracket for 13, 19 and 28?

Hi, The only ones I can get right now are 2 lnb brackets for the channel master 80cm dish but I'm pretty sure you could use the bits from 2 brackets to the same effect. I'll take a look next time I install one.

Thanks for the kind words

byte

Originally posted by Tony


Hi, The only ones I can get right now are 2 lnb brackets for the channel master 80cm dish but I'm pretty sure you could use the bits from 2 brackets to the same effect. I'll take a look next time I install one.

Thanks for the kind words

OK thanx. Actually, the holder I was looking at, as I said above (not sure if you saw the post) comes as part of a dish assembly and I managed to show image;)

Tony

oops

Tony

Originally posted by The Cigarette Smoking Man
Good work Tony,
It's a lot faster than the last site, whatever way the pages are loading it's a lot better.

The only critism I can come up with is the digibox gif on the front page is bad, use one of these:

http://images.google.com/images?q=panasonic+digibox&hl=en

Also you should expand the description a bit for the FTA boxes or even provide links to the manufactures website. A FAQ might be good too, it would probably save you time answering all those emails.

Thanks for the images, yes I agree it was not the best, never thought of using google. There is a FAQ on site although theres no way to get it to the toolbar on the left as on the old site. Your suggestion of links was also on my mind so this will be on the next "draft"

Many thanks agin for the trouble you went too and your valid criticisms.

Regards Tony

Tony

Originally posted by irishbyte
Yes they do exist as I noticed one in What Satellite TV mag advert. The advert is for WizardSatellite.co.uk and the holder is called "Gemini 15". The advert sez "receives Astra1, Astra2 and Hotbird of one 90cm dish" and costs UK£49 so it actually comes with dish. I would prefer to buy one in Ireland though.

Sorry did not see the image first time around. I would be more inclined to centre the dish on 19 and use lnb's left and right, dont forget power levels are lower here than in Uk so you cant always trust dish size's lnb'c configurations etc. If you check out a footprint map on Lyngsat you will see what I mean.

Regards Tony

Couch Potato

In the FAQ ...

What channels are available on Sky Digital?
Quite a few in fact too many to list here, so heres a link to the Irish cable and digital guide. Copy or paste it into your browser, and dont forget to come back! http://myhome.iolfree.ie/~icdg/tuning_sky.htm#100

For ease of use I would try and make this link clickable rather than having the user cut and paste into a browser.

sorry for being picky !!!:D

chernobyl

Personally i think that config wastes 1/2 a dish.
LNb positions for me.

Left: Hotbird

Right: Astra2

Right Centre: Astra1

..and no less than a 80cm Dish.

The diagram below is in no way accurate, just the idea visualised.

Tony

Originally posted by Couch Potato
In the FAQ ...

What channels are available on Sky Digital?
Quite a few in fact too many to list here, so heres a link to the Irish cable and digital guide. Copy or paste it into your browser, and dont forget to come back! http://myhome.iolfree.ie/~icdg/tuning_sky.htm#100

For ease of use I would try and make this link clickable rather than having the user cut and paste into a browser.

sorry for being picky !!!:D

You are not being Picky thats exactly what I need to hear.

Thanks

David C

On the FAQ: It says "How long does it take to get a Sky digital?"

Doesn't sound quite right

Couch Potato

Don't really know if you would be interested by maybe a

"Latest News" Section

to include :

EPG Updates available now
Additional Channels added today
Channels testing - on xx frequencies

What do you think ???

Tony

Originally posted by David C
On the FAQ: It says "How long does it take to get a Sky digital?"

Doesn't sound quite right

Your right it does not, consider it corrected

Tony

Originally posted by Couch Potato
Don't really know if you would be interested by maybe a

"Latest News" Section

to include :

EPG Updates available now
Additional Channels added today
Channels testing - on xx frequencies

What do you think ???

Nice idea but the time involved would be prohibitive and anyway all the hot news is always here

Mossy Monk

great site but i noticed 2 mistakes.

on the Frequently Asked Questions page there is this question:
What channels are in the EUR27 sixty one channel entertainment pack?

you answer:
4 Sports Channels - keep up to date with Sky Sports.com TV, Eurosport, Eurosport news and Talk Sport

Sky Sports.com TV has gone back to being called Sky Sports News again
Talk Sport isn't available on Sky in Ireland

in the packages section you mention M2. M2 has been called MTV2 for some time now

best of luck with the new site

Tony

Originally posted by Mossy Monk
great site but i noticed 2 mistakes.

on the Frequently Asked Questions page there is this question:
What channels are in the EUR27 sixty one channel entertainment pack?

you answer:
4 Sports Channels - keep up to date with Sky Sports.com TV, Eurosport, Eurosport news and Talk Sport

Sky Sports.com TV has gone back to being called Sky Sports News again
Talk Sport isn't available on Sky in Ireland

in the packages section you mention M2. M2 has been called MTV2 for some time now

best of luck with the new site

Thanks I'll update ASAP

chernobyl

This must be the fastest debugging of a website ever.

fi

Originally posted by chernobyl
This must be the fastest debugging of a website ever.

yes could start a trend

but it's so good for a designer to have this sort of feedback as you are looking at it for so long you cant see the mistakes, even though they may be obvious to others.

medja

Tony
Nice site. From a Marketing point of view why do you not include cnn and fox news as I know one or two americans that have Sky for that reason.

Also you should mention that several stations are free, such as TCM, CNN, ITN, and euronews, to name a few.

Tony

Originally posted by chernobyl
This must be the fastest debugging of a website ever.

I think it is but I had all you guys to help out, could not have done it otherwise.

Thanks again

Tony

Originally posted by medja
Tony
Nice site. From a Marketing point of view why do you not include cnn and fox news as I know one or two americans that have Sky for that reason.

Also you should mention that several stations are free, such as TCM, CNN, ITN, and euronews, to name a few.

Excellent point I'll include those on the next update. As for free channels I'll hold off as we listed these before and some people got the impression they could get a free digibox and just watch free channels but thanks for you input.

Regards Tony

Picard

Tony,

Nice site!
In your FAQ section you give Sky+ (in UK) as a solution to the problem of trying to watch two different Sky channels at the same time. I thought Sky+ only allowed you to watch one and record another?

Tony

Originally posted by Picard
Tony,

Nice site!
In your FAQ section you give Sky+ (in UK) as a solution to the problem of trying to watch two different Sky channels at the same time. I thought Sky+ only allowed you to watch one and record another?

Very true but I was thinking of the mirror subscription which I now see is not clear from the answer. Thanks for pointing that out I'll update ASAP. Thanks for the compliment, I would also like to credit Liz at desktop Ireland for the design work

REgards Tony

byte

Originally posted by Tony


Sorry did not see the image first time around. I would be more inclined to centre the dish on 19 and use lnb's left and right, dont forget power levels are lower here than in Uk so you cant always trust dish size's lnb'c configurations etc. If you check out a footprint map on Lyngsat you will see what I mean.

Regards Tony

Yeah very good point. It would make more sense to centre dish to 19E. And is it just me or shouldn't the LNB's be slighty misaligned (one higher/lower than centre) - the image shows 3 necks in a straight line which I thought was wrong. Anyhoo, I don't think I will bother aboiut it now. The main reason I was considering Astra 1 was for EON (but that's another story).

Thanx