NTL Internet details ????

gandalf

Talked to a NTL drone a few minutes ago. The service launch is "delayed" because they are trying "to make the service even better". She couldn't give me a exact date for the launch cos "then she would be lying to me" wtf !!!!????

Looks like NTL taking cablelink over hasn't changed the lies etc.

If you don't believe me give them a call on 1800 321 321.

Gandalf.

Bard

Their website still has the usual 'coming soon' b/s we're used to... don't hold your breath, I guess

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Bard
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Blade

I think at best (unless you live in Tallaght) you can hope for is 24 hour flat rate 'modem' connect at around 40 pounds a month. NTL's site still traces back to TINET and to offer 24 hour flat rate of any type they have to be in bed with TINET/EIRCOM which would mean they can't exactly step on their toes by allowing ISDN access which will only take revenue from EIRCOM and let's face it EIRCOM need every penny they can get. This is also more than likely the reason for their delay of ADSL which again will only take revenue from all their leased line business.

I think we can safely assume that unless EIRCOM are forced to do something because of real competition (not rumours like the b/s from companies like genesis) then their just not going to do it. Early unbundling of the local loop is about the only thing that will force Eircom to roll out ADSL. IMO Genesis were just trying to force this early unbundling by signing loads of people up then going to the regulator and saying 'look all these people want *DSL' Course all their doing in reality is screwing people about while they build their companies value by building their database of potential future customers.

I was talking to a guy from Italy and he was telling me how bad telecoms are over there, their flat rate covers modem and ISDN and their ADSL is FREE to install and 80 quid rental every 2 months flat rate.

Blade

SickBoy

Damn they have it though over there in Italy

Canaboid

Got asked in work today if I'd be willing to trial our Dsl offering in Oct.
"S'pose" I replied.

Lump

FFs, would they ever get there shít together,

/me installs a big mother cable, to the ISP........ Direct.

John

[666]NATAS

hi im an ex-NTL staff member...
just to let you lot know what the story is...
1. the whole of dublin has to have ducting pipe laid first.
2. then A fibre optic back bone has to be put into the duckting.
3. junction boxes at every house has to be upgraded aswell as the cable running into the house...

so be patient..ntl(the old cablelink)
has 650,000 customers to re-do...so give it time..it could take a year or more

gandalf

Any sign of NTLs offers anywhere I thought they were launching today.

Gandalf.

Bard

Originally posted by [666]NATAS:
so be patient..ntl(the old cablelink)
has 650,000 customers to re-do...so give it time..it could take a year or more

If thats the case, they should never have said "coming soon" or "launching at the start of September"...

grr...

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Bard
|home page

gandalf

hi im an ex-NTL staff member...
just to let you lot know what the story is...
1. the whole of dublin has to have ducting pipe laid first.
2. then A fibre optic back bone has to be put into the duckting.
3. junction boxes at every house has to be upgraded aswell as the cable running into the house...
so be patient..ntl(the old cablelink)
has 650,000 customers to re-do...so give it time..it could take a year or more

Yeah thats fine but tbh we're talking about the dialup service that was suppost to have been launched 2 weeks ago.

Gandalf.

Dustaz

I was just talking to someone in NTL earlier today and this what they said.
Cable access at 512 upstream and 128 (err, i think) downstream.
No cablemodem supplied but they have worked out deals with 3rd parties for deals and they will come out and install it if you need.
they are offering it to thier Area 6 first. This isnt Dublin 6 but seems to be *roughly* the same as theyve already started twiddling boxes in Terenure and Rathmines/Ranelagh are in this zone.
They wouldnt be pinned down on price before thier launch, but i was told i "wasnt far wrong" with about 50 per month. Ouch, still better than my pre-nolimits phone bill tho
You get a fair whack of webspace too. I didnt ask about the flatrate dial up, cos after hearing the areas, i just didnt care
Full Details in 2-3 weeks (sigh), mail shot to existing cablelink customers.

apperently Eircom have *dsl ready to roll out, theyre are staff there that have like 10 mbit connections for testing purposes.
They also have plans for it. Because ntl represent such huge competetion to them (ISP, Internet telephony) they plan to compete with ntl with digital TV. Plans for this already seem to be well underway as 3 key personell have already left TV3 to join Eircoms TV division.
Needless to say they wont even think of rolling it out till they have to as it will kill thier It Still Does Nothing business stone dead, but if ntl do get thier **** together soon, then the balls in Eircoms court.
Dustaz

Blitzkrieger

Originally posted by Dustaz:
3 key personell have already left TV3 to join Eircoms TV division.

TV3 managed the almost impossible by being a station even worse than RTE, and these are the people head-hunted by Eircom. Glad to see all those Eircom people getting fat off our money still have the ability to make a total **** up of things.

bubbles

Blade

Canaboid Wrote:

Got asked in work today if I'd be willing to trial our Dsl offering in Oct.

You'll be trialing it in Oct or they'll be offering it in Oct?

Dustaz

Originally posted by Blitzkrieger:
TV3 managed the almost impossible by being a station even worse than RTE, and these are the people head-hunted by Eircom.

At least TV3 saw something that consumers wanted and gave it to them (They are ahead of thier ratings schedule). TV3 was started by a bloke who thought that Irish TV audiences needed a commercial station with an independant news service. Whether you like it or not, do you think theres someone in Eircom saying "Irish people need cheap affordable broadband!" i think not

Shiminay

Why is TV3 *STILL* not available through out the whole country?
It's a good enough station, but I tent to watch Sky, Sky Sports, MTV 2 and Sci-Fi Channel. I love digital satelite

Anyway, HURRY THE FUK UP WHOEVER IS GOING TO GIVE ME CABLE OR *DSL!

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All the best,

Dav
@B^)
My page of stuff

Blitzkrieger

Originally posted by Dustaz:
a commercial station with an independant news service.

I was thinking to myself moments before they launced - "Ireland needs an independant news service" We need the biggest prat imaginable to tell us the weather. We need sports presenters we've never heard of to get it completley wrong, and of course - you can never have too many ads.

This is typical of some peoples xenophobic views. If I want idependant news - I'll switch on SKY or CBS. Why would I want another Irish station covering knackers making a mess of some statley home, when I can have an American station telling me the lastest on the border clashes between two nuclear powers.

Canaboid

Blade - Trialing in oct. Sorry bout that

Just talked to someone who is trialing dsl for Eircom. They are gearing up to steal NTL's TV customers for sure. Apparently the video on demand is rather schweeet.
All this means the race is on, as first to market will have big advantages, so soon they'll be fighting over our custom.

Krusty is coming, Krusty is coming.

Draco

Originally posted by Blitzkrieger:
If I want idependant news - I'll switch on SKY

Sky? Independant? Err....not the Sky news I watch.

Draco

Blitzkrieger

not when it comes to SKY's bid for MAN UTD of course

Eight-Ball

TV3's Fashion news is second to none and the weatherman is such a character, with showmen like him who needs Broadband.

SantaHoe

Yeh...
"We've got a high pressure front sweeEEEeping across the west coast of Ireland down by kerry AND HAPPY BIRTHDAY to Anne McWhoorein who's 79 today"

Weird but very fun.

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Dustaz

lol, ok so maybe they go a bit too far on the entertainment and maybe that weather bloke isnt exactly Francis "Cheech" Wilson, but like it or not its still an independant news source.
Sky? yes, thats independant too, but so is the Sun newspaper and theres bog all difference. As for watching CBS, umm, Remind me of the last time they gave any coverage to the Moriarty Tribunals? (might not be riveting stuff, but it is local)
Anyway, the whole point was that Eircom took staff that helped to set up a 'succesful' TV station (again ratings, no mean feat in a country with our population and access to so many channels).

Blitzkrieger

Most people don't have access to a lot of channels. I only know a handful of people with cable/satelite. Either there parents don't give a **** or they're too poor to afford it in their flat. A lot of people don't see the point in having more channels - they see "da match" in the pub and that's good enough for them.

quozl

Yes, but thats what you get for being a bogger blitz

Blitzkrieger

ah - the return of intelligent commentary. Everybody outside Dublin city is a bogger. There's no other city in Ireland but Dublin

quozl

God. And I expected a rebutal. Glad you see the truth.
quozl

Lump

LOL, the all the roads around my area in Kilkenny have a nice strip of tarmacadem, with a manhole every few metres with CATV printed on them. MEEP. There doing something neway.

john

Bard

Yeah... they're moving underground to get away from the Kilkenny people...

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Bard
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-me-

quozl

CatV? Lol. Stupid boggers laying twisted pair. Someone should warn them.
quozl

Kali

no no no it stands for
"Cable Access Television"

Dustaz

"Hello ntl, how may i help you?"
"I wonder if you could tell me when cable internet access will be launched"
"Two weeks definitly, honestly, we really mean it this time"


"Hello Eircom, How may i help you?"
"Id like some information on broadband internet access"
"One moment, ill put you thru to our isp."
"No wait, i mean actual broadband connections, i dont want an isp account"
"Oh ok, one moment"
.............
"Hello Eircom, How may i help you?"
"Id like some information on broadband internet access"
"Oh ok, ill put you thru to our Hi-speed department"
"thanks"
...........
"Hello Eircom, How may i help you?"
"Hi, is that the Hi-speed dept?"
"No, but i can give you a freefone number"
"umm, ok"
............
"Hello Eircom, How may i help you?"
"is THAT the hispeed dept?"
"Yes it is"
"Id like some information on broadband internet access"
"well, we are trialling dsl at the moment, but dont expect anything before the new year, Have you thought about ISDN?"
............

Gotta love semi state bodies

elexes

hmmmmmmmmm new ida
we all come toghter and get a nice big cable installed from n.ireland or bring it across from england .
nice ida but befour everyone says it i know i know ......

Lump

LOL, Yea, so take it,


"Cable Access Television" take it fewls :P


John

SantaHoe

Originally posted by Dustaz:
"Hello ntl, how may i help you?"
"I wonder if you could tell me when cable internet access will be launched"
"Two weeks definitly, honestly, we really mean it this time"

Two weeks?!
Woohoo!
/me throws 56k modem out the window and proceeds to hold his breath.

Bard

Originally posted by Dustaz:
Gotta love semi state bodies

Which one's a semi state body then? - Eircom? ntl: ?

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Bard
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-me-

Shiminay

Originally posted by elexes:
hmmmmmmmmm new ida
we all come toghter and get a nice big cable installed from n.ireland or bring it across from england .
nice ida but befour everyone says it i know i know ......

S'funny you should mention that, but there's a consortium of BIG companies in the west of Ireland are going to do that - they are Volex (cable manufacturers), Baxter (Pharmacuticals) The Cedar Group (Software House), Allergan (Contact Lens stuff mostly) and a host of others. It's gonna be hard, but with the kind of money these boys and girls have, Mary Harney is meeting them soon so they can tell her what a sh1te government she has and so she can then go and put the pressure on whoever (I don't know who - Eircom aren't Semi-State anymore).

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All the best,

Dav
@B^)
My page of stuff

Dustaz

Originally posted by Kharn:
she can then go and put the pressure on whoever (I don't know who - Eircom aren't Semi-State anymore).

Yeh, but they act like they are (obseverve 15 phone calls for one simple thing) and hence their share price drops like a rock

Loomer

Originally posted by Eight-Ball:
TV3's Fashion news is second to none and the weatherman is such a character, with showmen like him who needs Broadband.

lmao

Loomer

FFS
I ring up NTL to ask about
gettin hooked up - 8 minutes on hold then...

- (NTL) Hello NTL, how may I help you?

- (ME) Hi I just like to inquire abo...

- (Phone)Beep,beep,beep,beep

- (ME) F"$^£% Moth%£"$%$£$ass-bit**%$

Lump

LOL, I hate that, ****ing Hold Annoys the sac off me, especially when they have Shíte music.


John

Dustaz

tell me about it. I had to ring esat/iol/whoevertheyarenow the other night to ask a very simple question, so i rang the support number on my connection window.
Phone rings twice and a real person picks up!!!!
"Hi this is IOL support."
"Yes, i have a question about no limits webspace"
"ok, well theres actually a cheaper number to ring for no limits"
At this point i made the fatal error of allowing greed to overcome the fact that i was talking to a human being. i ring the no limits number.
ring ring ring ring
"Your connected to iol support , please hold etc etc etc"
its now 9:35..........
"Thank you for holding, Were sorry but all our operators are busy. Your call is important to us so please hold."
at 9:50 it starts ringing again!! AND THEN HANGS UP ON ME!
after inflicting some damage on the sofa, i decide that with only 10 mins left till 10 (end of support time) ill chance ringing back.
"Thank you for holding, Were sorry but all our operators are busy. Your call is important to us so please hold."
10:15 Balls, i decide to just hang up and not waste anymore money. On an impulse, i ring back
"This is IOL Support, were sorry, but hours of business are over"
*(&^(*&^Y(()&*^%%E^^%!!!!!!!

Skeptic

<RANT>
One of the problems with IOL support is the fact that the automatic system seems to put you on hold for a fixed period. It then hangs up and you get to join the end of the queue again.

I recently set up a no-limits account but *they* entered the number incorrectly. I have two lines: one for voice and the other for data. They set up the voice number even though there was a separate area to enter the specific number for the account to be used for the service.

The thing that gets me is that they set up the original number very quickly - the next day. It took a week then to change it to the other number. Each time I phoned I had to explain the full situation. One person said that I would have to fill out a new form in order to get the account. I had to explain that they made the mistake not me.

Eventually after several days they were able to find the original form. Then several days after that the account was changed.

BTW, I even typed a cover letter spelling out very carefully that I wanted the service applied to a particular number. This was ignored and some *robot* went to directly to the form and typed in the home voice number.

Their form is badly designed and mixes details of their phone service with their internet service (hence the letter). I think this may be in the hope that someone may sign up for the extra service by mistake.
<\RANT>

NTL have put in the new overhead cable to the house. Its much thicker than the old stuff and has more insulation. I managed to talk to some manager responsible for network upgrades and he said the area (Templeogue) should be up and running by November. I would give it 50/50 before Christmas, however.

Anyway, the trick is to get past the call centre. I also managed to talk to an ADSL product manager in Eircom (a Dutch guy) he gave the impression that it was full speed ahead for ADSL but that there were still some marketing issues to be sorted out. Sorry I didn't take names and numbers. He was the first person who *knew* what ADSL was. I was trying to explain it to some receptionist and I was actually referred to NTL. "Oh I think its NTL that does that". Now I don't expect receptionists to know the technical details, but when I mentioned television over the phone lines (I had to put in simple terms) they actually referred me to another company.

I have never owned shares in Eircom.

Eircom are an arrogant and technically naive company - especially at management level who rely on infrastructure built up at the taxpayers expense.

The shareholders (financial institutions) are as$holes for allowing the directors to write themselves blank cheques.

Go further with Eircom? Go sh1te!

Thank you for your time.

OmiOmi

Skeptic nice posting

I'll give you all the reason why Eircom sux so much....

Telia.. the swedish telephone giant. (I'm swedish so I really know this sh!t) They actually own about a third of eircom... now.. Telia is known for being overpriced, stupid, bad support, bad everything... Eircom will take AGES before putting anything faster than a modem. Shame.... The entire sweden has ASDL now... and actually delivered by telia.... *sigh* Hope that NTL at least puts a ISDN flatrate... Alltho I just ordered my Nolimit account.