NEW Poll......

prospect

Don't think a poll has had this approach before.

Please only vote on your own personal experience, not what your friend/brother/etc says...

Cheers

MrJoeSoap

Not seeing a poll...

prospect

MrJoeSoap wrote:

Not seeing a poll...

Sorry, got a bit ahead of myself there

MrJoeSoap

I have IBB and I'm not happy!

dahamsta

You left out Esat. And IBB. And Imagine. And why multiple options, how many people have more than one providers?

Stupid poll. No offense like.

zoro

Metro Basic + happy.

Only had it a day though

prospect

Ken Shabby wrote:

You left out Esat. And IBB. And Imagine. And why multiple options, how many people have more than one providers?

Stupid poll. No offense like.

Everyone is entitled to their opinion. :rolleyes: :
Also, not everyone has had only one BB provider, hence the "STUPID" multiple options. The phrase 'Think before you type' springs to mind.

I didn't include IBB as I figured that the answers were obvious, also there is a max of 10 pool options.

Interesting that the only unhappy voter so far is an Eircom customer.

dahamsta

prospect wrote:

Also, not everyone has had only one BB provider, hence the "STUPID" multiple options. The phrase 'Think before you type' springs to mind.

Indeed. For example, you could think about your use of the word "have" in the poll before you fire off an excuse that doesn't work.

prospect

Ken Shabby wrote:

Indeed. For example, you could think about your use of the word "have" in the poll before you fire off an excuse that doesn't work.

Hmm, or another example, you could think about just sticking to the point instead of dreaming up waste of time, pedantic, time wasting thread contradicitions to fill your pityful little life!

Thomas_S_Hunterson

I have BT and i'm happy.

prospect

Ken Shabby wrote:

Could be worse, I could be a moron like yourself.

Touche, you have really got me there :rolleyes:
Anyway, enough time wasted on, 'that'.

Thanks for the votes so far, keep them coming they are pretty interesting already.

Praetorian

No netsource on the list either, and there are loads of us with netsource

prospect

Praetorian wrote:

No netsource on the list either, and there are loads of us with netsource

Jeepers, I never even heard of them
But the polls are limited to 10 options

Thanks anyway praetorian.

dahamsta

Praerotian, what are they like these days? Reliable? Good service/support? I was thinking of switching to them.

oscarBravo

Ken Shabby wrote:

Praerotian, what are they like these days? Reliable? Good service/support? I was thinking of switching to them.

All of the above. I wouldn't hesitate to recommend them.

CuLT

I have IBB and am happy.

I had BT and was not happy.

Sparky

i have BT, and am happy when im not using it, thats why the metro plus is coming in

dahamsta

Come to think of it, a full-on independent survey would be a nice idea.

Feel like helping out?

spooky donkey

MrJoeSoap wrote:

I have IBB and I'm not happy!

me to

prospect

Quote From Kens Link:
This thread on Boards - sorry, idiots make me cranky - made me think that an independent consumer satisfaction survey of telephony and internet providers might be a good idea, using the same software IrelandOffline used for their last two surveys. (I host their website, so I might even use the same installation with a different database. Schtum, schtum!)
End Quote From Kens Link


made me think that an independent consumer satisfaction survey of telephony and internet providers might be a good idea - What a brilliant idea, where did he get that from????? :mad:

This is EXACTLY what i was trying to do, but using the limited resource of just 10 Poll options.
Jeez, what did you expect me to do ??????

So far I have been accused of putting up a stupid poll, to which i defended by stating that my resource was limited. Now, all of a sudden, it is the birth of a 'good idea', But I am an 'idiot' and a 'moron' :mad:
I give up

Thanks to those who helped by voting, and giving genuine thoughts/comments to this thread.

prospect

Results so far seem to suggest that if you are able to get NTL, go for it.
Eircom seems to be the biggest gamble of the providers listed.

Keep the votes coming.

mikeruurds

BT... and mildly satisfied

Sarsfield

I have BT and I'm happy. Where do I go to vote?

BigCon

I have BT and I'm happy. Where do I go to vote?

Ditto. How could you leave out one of the top players?
That's like have a car poll and leaving out Ford or Opel...

byte

I have Eircom 2Mb service and I'm happy with the service, and the speed at getting connected. I am not so happy about the prices, which are expensive taking line rental into the equation, but otherwise, it's stable and good.

Our man in Havana

I has UTV 180 hrs dial up on ISDN. Service has gone down hill lately, frequent disconnections and crass CS staff. ****e really.

OfflerCrocGod

BT and sort of happy.......I'm surprised it was left out.

prospect

RE: the BT thing.

Sorry about leaving it out guys, but as I said before, there wasn't enough poll options.

Part of the idea was to see if any of the new 'big players' are providing a superior service, i.e. Metro and Smart. But lookin at the percentages (although over a small group -61 votes so far) we get the following:

NTL: 91% are happy
Smart: 75% are happy
Metro: 71% are happy
UTV: 66% are happy
Eircom: 60% are happy

prospect

Mods,
Can you guys perhaps create a sticky poll that can take ALL major BB providers?

It would be nice to have one that people can vote, and update if they change BB provider. e.g.
Eircom:
Speed: Happy/Not happy
Uptime: Happy/Not happy
Value: Happy/Not happy

etc. etc.

After a month or two, we should have a fairly comprehensive list of top performing providers, which would probably reduce the number of 'Which BB Provider is best?' threads!

ian25

I'm happy with my Utv 1mb connection.I never have any problems connecting and always get stable speeds when i do.Pings to game servers could be better but they're low enough to enable me to play online and actually enjoy it.As far as customer service goes, i can't say as i've never had any reason to contact them.
It should be said however that this is only the case in the last year or so.When it was a 512k connection, the speeds dropped to around 10kbps, and remained like this for close to 6 weeks.Utv eventually got their fingers out and done something about it when boards.ie users complained en masse to get COMREG on the case.
As i said, since then i've had no probs.Fingers crossed .

bk

prospect wrote:

Mods,
Can you guys perhaps create a sticky poll that can take ALL major BB providers?

I think Adam is creating a survey using dedicate survey software and multiple questions. That would be a better idea.

Leatherbelly

BT is very good, just need to check that your bills come in on time. Well done Prospect on setting up this poll, even if some people want to criticise your initiative

Our man in Havana

At last I got my final bill from Eircom, now finally on UTV wholesale rental.

Sarsfield

Bond-007 wrote:

At last I got my final bill from Eircom

I got a cheque for €45.45 from Eircom a couple of weeks ago as refund on the unused portion of my line rental when I switched to BT. That was even more enjoyable than getting my final bill

Leatherbelly

Jesus wept! You need to frame that...bet there were tears in Eircon HQ when they had to sign and hand that over...

capistrano

Based on the current poll results I have calculated the percentage of happy customers as follows:

%Happy
Smart 66.7%
Metro 60.0%
NTL 89.2%
Eircom 57.5%
UTV 63.2%

Nearly 90% of NTL customers happy is very impressive. All the ADSL providers come in at arount 60% happy customers, with Eircom lowest at just 57.5% happy.

Why isn't IBB in the list? My guess is that their customers would be less happy.

But it's a nice poll, well done!

MiCr0

Mod edit of poll to add Esat.
I'll see can i add IBB now aswell

philologos

you forgot magnet btw
im on BT at the minute it was a good service but I'm switching to magnet for perhaps a better service

jonski

Eircom 1024/128 and happy , yeah , I said happy , stop sniggering over there .

mods , they are all laughing at me ..

You see I am a gamer of the fps variety , and I find the eircom service to be stable and always on . Previously , I had UTV , and while cheaper , it broke my conkers ping wise .

MiCr0

Jakkass wrote:

you forgot magnet btw
im on BT at the minute it was a good service but I'm switching to magnet for perhaps a better service

:eek:
i'll add it now

prospect

Thanks Micro,
Tis more complete now.

Results are interesting, and may help newbie choose isp provider.

prospect

Micro,

Can you include Imagine & Netsource?
Also, can this be stickied?

Rovi

prospect wrote:

Micro,

Can you include Imagine & Netsource?
Also, can this be stickied?

And might I be so bold as to suggest Digiweb be added too?

I have their satellite service, and am happy with it.
There are limitations (dire lag, cost, 'fair access'), but I knew about them before I started.
There's a fibre-optic cable as thick as your leg outside my house which I'm tempted to attack with a bit of wire, a penknife and a roll of insulating tape!

.

prospect

@ Rovi, sure, the more options the better, now that Micro can add extra fields.

I think it really highlights the fact that NTL seem to be out performing the other providers by a long shot.

If it becomes a sticky, I could do regular updates on percentages etc.

WizZard

I'm not voting! :mad:
There's no Atari Jaguar option! What were you thinking?!

prospect

"I'm not voting!
There's no Atari Jaguar option! What were you thinking?!"




Oh yeah

capistrano

prospect wrote:

Also, can this be stickied?

Seconded!

pizzahead77

I'd love to hear from those 6 people that said that they are not happy with Smart's Broadband service.

I've got it and am more than happy with it since I ditched the Aolynx router provided by Smart

GarfieldConnoll

pizzahead77 wrote:

I'd love to hear from those 6 people that said that they are not happy with Smart's Broadband service.
I've got it and am more than happy with it since I ditched the Aolynx router provided by Smart:D

I'd be interested too. PM me.

Garfield.

prospect

Just 'bumping' this up to the top again to encourage another splurge of votes.

@ Garfield :- Any feedback?

prospect

I will do a summary of this poll when it hits 200 votes.