Eircom caps

Whoeverthehell

I don't know if this has allreday been posted, but I rang eircoms ADSL number and I was given the "final" caps:

I-Stream solo - 3Gigs
I-Stream multi - 4Gigs
I-Stream plus - 6Gigs
Whatever the last package is - Unlimited

I was also told that I-Stream solo was originally going to be 1Gig as said here, but was increased due to the "outrage". The prices are still ridiculus IMO.

Dr99

So instead of mercilessly gauging us, they are just gauging us!
I hate this crap, why the hell can’t we just be treated fairly for once..

infomat

What's the unit cost once you exceed the cap? or did they supply that information?

Whoeverthehell

He didn't say and I didn't ask, After hearing how small the caps were I just said thanks and put the phone down. I imagine it'll be something far too expensive, as is everything else eircom related.

Paulw

How can we voice our complaints so that Eircom actually pay attention ?

They really need to hear that we want NO cap, and a lower price for the Solo service.

Sorry ... we don't want ... we DEMAND.

I wish there was a further way to voice our disgust !! :mad:

infomat

You are also charged normal phone rental.
You are also charged 2.26P (exc VAT) for every MB excess to CAP.

Addition ...
Forgot the 12 month contract

Whoeverthehell

Not having a cap isn't an option for eircom, they do have to make some profit from this and not having a cap would cost them a fortune. A 3Gig cap is fair for the basic package, but the price isn't. A 3Gig service should cost £30 - £35 maximum IMO, with a 6Gig service at £50.

And if you'll notice the I-Stream multi has a cap of four gigs, yet the solo has a cap of three. Now if the multi is for 4 computers shouldn't it's cap have been increased to 12Gigs when the solo was increased to 3?

Mountjoy Mugger

And...if you notice, the only option for the Home user is the Solo pack. No chane of paying more, apart for the 3 cents per MB over the 3GB limit. They say they'll have more options in the New Year for the domestic user - I dread to think how crappy they are going to be...

logic1

Not having a cap isn't an option for eircom, they do have to make some profit from this and not having a cap would cost them a fortune. [/B]

How on earth is it going to cost eircom a fortune? This is broadband after all.

.logic.

Paulw

Why must Eircom have a cap ?? Other providers don't, especially in the US !!

It's a disgrace to have a cap, especially with such a high price.

Eircom shouldn't be allowed get away with this.

As for a new package in the new year ... if anyone else offers a cheaper service (Esat or Colt), then I can see people subscribing to their services.

Whoeverthehell

I presume that Eircom, and indeed every ADSL provider, would not have any caps if it didn't cost them for use of all that bandwidth, and if it's there it will most likely be used. If I'm wrong feel free to explain.

BoneCollector

this is a deliberate! over pricing and band width capping so they can say "there is no demand!"

there is no way in hell! can you enjoy any kind of streaming with a 3gig cap!
min should be 10g (AND THIS IS ABSOLUTE! MIN!)
montly should be no more than £50.
Instalation charge!! is EXTORTION!!! (WHAT IS IT THAT COST 125 TO INSTALL!??) THIS IS JUST MILKING THE PUBLIC.
we needs to get another campaign going to email and call eircom and lett them now that this is an absolute! insult!
and should be no more than 1p per extra mb
how can this price structure be aimed at the masses!???
it completely OUTRAGOUS!!!!!:mad: :mad: :mad:

aNYONE INTERESTED IN THIS CAMPAIGN OR IS OFFLINE GOING TO LOOK IN TO THIS COMPLETE! INSULT

NeilF

Originally posted by Whoeverthehell
Not having a cap isn't an option for eircom, they do have to make some profit from this and not having a cap would cost them a fortune.

A cap is another money making scheme akin to the minimum call charge. Don't forget that Eircom will be making a lot of profit on people who barely use the service.

If you are offering ADSL at a fixed price you assume that some will be light users, others heavier users and the rest somewhere in between. If the sum total of all the usage is equal to about 3gb per customer and Eircom have budgeted for that then they have not lost out because everyone has already paid for 3gb. However, by explicity capping it and setting a per mb charge (rather than being more ambigous with a "fair use" AUP and warning letters about really heavy usage etc.) Eircom are effectly reselling the bandwidth/capacity that the light users have already paid for to the heavy users!

neverhappen

are ireland-offline recommending that people buy this product at this price or hold off ?

I'm currently on the trial, but I'd gladly ring them up and tell them to take it back and stick it...

Why can't the government just CPO their network (or the bandwidth) like they are doing to allow similar infrastructure development (roads), or penalise them for hogging their network (like they did with development land)...Is it just not an important enough issue ?

BoneCollector

it is important.. in fact its a national concern,
the the goverment is too shortsighted to know this, the think it for busness only!!?? or just nerds.
how the hell is E buisness going to thrive if there is no one!
to access the sevices they are tying to povide!?

Ebusness needs users and

users need broadband access! for the masses

this is not going to happen aslong as one monoply is monopolising the whole system!! :mad: :mad: :mad: :mad:

infomat

Originally posted by neverhappen
are ireland-offline recommending that people buy this product at this price or hold off ?

I am not speaking for IrelandOffline but I would suggest that you decide for yourself.

If you are happy with the service and the price then you might consider remaining with Eircom but don't forget the 12 month lock-in.

I am not at all hopeful that we will get substantially better deals from Esat or anyone else.

Whoeverthehell

Thank you Neil, however I very much doubt Eircom will remove it's caps regaurdless of public demand. They will however, as they allready have, increase them due to public pressure, and that, along with pricing, is where we should focus. They could introduce an unlimited package for the home user, but I imagine it would be around £90 at least. We'll just have to wait and see what the ODTR says about all this.

Fergus2

Well, there is no way in hell I'm signing up to a year of minimum two-monthly phone bills of IRP 218 (incl. VAT). The basic minimum charge is too high. You would want to be virtually living on the internet day and night, not doing anything else and not going on holidays to be able to justify that.

Dr99

Originally posted by Fergus2
Well, there is no way in hell I'm signing up to a year of minimum two-monthly phone bills of IRP 218 (incl. VAT). The basic minimum charge is too high. You would want to be virtually living on the internet day and night, not doing anything else and not going on holidays to be able to justify that.

Of course then you would be hit by the per Mb charge

neverhappen

You would want to be virtually living on the internet day and night, not doing anything else and not going on holidays to be able to justify that.

then you'll be paying extra for anything over 3G.

My question is will a concerted effort to boycott the service be of any use, or will they just withdraw it ?

Has anyone asked the "compulsory purchase order" question before ?

Mountjoy Mugger

Originally posted by neverhappen
Has anyone asked the "compulsory purchase order" question before ?

There would have to be special legislation drafted, and enacted for this to work. Remember what happened when ODTR tried to throw its weight around? They were taken to Court. Eircom would fight any such proposed legislation all the way to the highest Courts in the EU, and that's no maybe!

Whoeverthehell

I think the boycott would work, if it is made crystal clear to Eircom and the media that the reason noone is taking up ADSL is because of Eircom. Don't give them the oppertunity to say there is no demand.

neverhappen

Eircom would fight any such proposed legislation all the way to the highest Courts in the EU, and that's no maybe!

So what ? Take them on. It is the countries infrastructure that is being held to ransom by these bandits. Why let them get away ?

neverhappen

I think the boycott would work, if it is made crystal clear to Eircom and the media that the reason noone is taking up ADSL is because of Eircom. Don't give them the oppertunity to say there is no demand.

And while we're at it, start using esat phones... starve the b****ds

pete

Perhaps a petition, consisting of actual eircom account holders names*, of people who want to get ADSL but are refusing to do so until it is reasonably priced?

Dr99

I just did a bit of surfing, I checked the offerings from the 3 UK DSL providers I could think of, BTopenworld, Freeserve and Blueyonder.
None of them have caps that I could see, plenty of talk about unlimited surfing and stuff though. They all had prices significantly lower then Eircon’s. Now how is that in any way fair?

:mad:

neverhappen

I just did a bit of surfing, I checked the offerings from the 3 UK DSL providers I could think of, BTopenworld, Freeserve and Blueyonder.

Is this the sort of information that the ODTR should be using to decide at what level to fix the price ?

If those co's can do it over there, why can't eircom here ?

sceptre

Originally posted by BoneCollector

Instalation charge!! is EXTORTION!!! (WHAT IS IT THAT COST 125 TO INSTALL!??) THIS IS JUST MILKING THE PUBLIC.

As with the 99 quid just to get a phone line at a new location (ie, no phone line there previously).

So if you are at home, with no phone line (let's just suppose), you'll be paying 99 quid, then the 125 quid (same thing if you're on isdn to get it knocked back to a regular line)

sceptre

Originally posted by neverhappen

If those co's can do it over there, why can't eircom here ?

(This isn't a smart alec answer)

The answer to that question is obvious. Because they think they can.

Gladiator

neverhappen if your in dublin, i fully advise going to ntl, great service

neverhappen

Instalation charge!! is EXTORTION!!! (WHAT IS IT THAT COST 125 TO INSTALL!??) THIS IS JUST MILKING THE PUBLIC.

Well it did take them a good 3 hours to install the cabling for the dsl trial for me, so if they have to charge once off for that, I don't mind paying, but the monthly charge and the cap.... no thanks.

neverhappen

neverhappen if your in dublin, i fully advise going to ntl, great service

I am. I will...

neverhappen

quote:

---

Originally posted by neverhappen

If those co's can do it over there, why can't eircom here ?

---

(This isn't a smart alec answer)

The answer to that question is obvious. Because they think they can.

Which is fair enough (if possibly immoral) when you have shareholders to answer to (as if), but it is then up to the government and the regulator to keep them straight, so why arent then doing it ???

Gladiator

Originally posted by neverhappen


I am. I will...

i post a topic in a secound i hope you will find interesting about ntls service

LoGiE

I was just wondering. If eircon are only offering solo to home users what do people with two machines at home do?? In my case i have a laptop which i use for business and connecting to my office (I feel surfing on this machine is inapropriate and it's not as powerfull as the desktop) the desktop i use for surfing and downloading.
Is eircon excluding me from using ADSL because i need two connections at home?? Surely eircon would try to focus this service at home business users off all types?? I'm aware of the various methods of internet sharing but now I'm told I can't do that?? so what the hell am i to do!!
This cap limit eircon want to impose is the biggest joke i've ever heard. I have relatives in the UK and the US that are already enjoying ADSL at a significantly lower price without a cap. I wish someone from eircon could tell us why exactly the caps are there and why we have to pay through the nose for a service which is simpler to install then ISDN.
PLEASE NO MORE BULLSH!T AND RUBBISH MARKETING!!:mad: :mad: :mad: :mad:

Whoeverthehell

It's most likely there to prevent more than one person using the same connection at the same time. If it's just you using two computers one at a time there should be no violation. And if there is, well it doesn't make much sense.

Fergus2

All this rubbish about how many computers you can connect to your DSL connection and download limits is a total farce. Eircom provide a network connection with a specified peak bandwidth. Nothing else. They should have no right to dictate what combination of data generated from what combination of equipment that you can stuff down it. This is purely a marketing con to get people to pay more for exactly the same thing.

Remember what ADSL really is. You are sharing a fixed-rate fixed-fee 1Mb internet connection with 23 (or more) other users and the performance at any time is a lottery. Number of machines you can connect and 'download allowances' are purely inventions of the eircom marketing department's limited minds.

Worse still, the biggest ongoing cost for providing this service is probably the mechanism for measuring the 'megabytes' and billing for same. Farce.

Whoeverthehell

Well then, we are getting royally screwed.

Is there any way to estimate what it costs Eircom to provide ADSL?

BoneCollector

yes the whole idea that you can only connect one pc is! complete mis-information just showing you that eircom havent a clue what! there offering or how to market it successfully, and as far as any calculations for the charges they implement, i would say the only concern to them is gettting as much as they can as quickly as they can and f*&^ everyone else.

as someone just mentioned, what do they do when people put pressure? they hike the price up!?? it was 77 now its up to 99??? and thats before anyone gets it!?

This has to stop!

unfortunatly NO ONE in this country seems to have any Teeth!!
including the ODTR(now theres a f*&^ing laugh!)
it can not! get involved unless the people who are the sole cause of the broadbandless Ireland ASK!? the ODTR to intervein!?
OH Yeah!! i can see that happening soon!???
So Who can we the users turn too?? that HAS! any teeth?

We ourselves have to mobilize and put presure! and i mean REAL! presure and if need be get the EU involved.
or is this the case that our Bark! is worse than our Bite!
(cause we only use dentures and they keep falling out!)

qwertyup

I am just beggining to wonder at what in hell these prices are competitive in relation to!

I mean, pretty much the only other broadband option available at the moment is Chorus' Powernet. So surely Eircom shoud be undercutting said product.

However, it doesnt seem to be so. They have the same cap, double the monthly fee, a mandatory installation fee (Unlike Chorus), etc etc.

I mean, what the hell is wrong with these people.

The company boasts that it is investing 98 million in this.

If it gets 100,000 customers, which I figure is its lowest aim possible, it would have that investment recouped in little over 3 years.

Thats the sum of their 5 year budget from what I gather.

Sounds fairly greedy to me at the moment.

BoneCollector

the petition should also have a commitment by everyone on it that they will!! move from eircom to easat as phone users if they to dont comply

And we should be serious about this by giving them 14-30days to repsond favourably
how about someone stand outside the GPO on sat with forms for everyone to sign with the following text amended to the patitiion.....

We the undersigned
authorise to transfare all eircom accounts to esat if a compentative and fair price structure is not introduced 14 days from this date

if there are 1000+ members and eircom users this should be a good enough threat to make them sit up and listen.
Im sure many people here would do a few mins outside the gpo.

MAKE SURE WE HAVE A GREAT! BIG BANNER!
(I will do it from 11:30 =12:30) anyone else

Typedef

hmm I actually had the mistaken impression from eircom's site that there would be no capping (I guess information on a package like solo is best kept to a minimum, wouldn't want too much information in the public domain ehh?) but, if it is confirmed that there will be a 3gb cap then there is no way I can avail of this .

Why? I could & probably would use 3gb in about 2 weeks with downloads of solaris or BSD or Linux or mp3's or just posting to boards.ie or linuxnewbie.org.

I don't actually believe eircom have the slighest interest in providing access to regular users because of users like us (or users who don't conform to the 'spirit of the service' - iolnolimits termination 2000), and have only introduced the solo package so that goverment watchdog types don't come down hard on eircom &/or the media don't give eircom bad press IMHO yeah?

I think I will hold off judgement on broadband for people in the greater dublin area until ntl & esat get their claws into this package?

Remember with some competition , there is a possibility of some reasonable pricing and :rolleyes: quality of service :rolleyes: .

Eircom right now have no-one to compete with them (like Micro$oft) so what impetus do they have to come up with a package that will be attractive to users like me?

For my part I will mail the Taoiseach, Eircom & the ODTR voicing not just my outrage and frustration but my firm belief that anti-competitive and user-hostile packages like this will in the long run turn people off using the internet due to pricing, all will add to bad feeling/perception about IT, which is probably the last thing we need.

I find it shocking that the government can call for broadband for the people of Ireland and when eircom delivers such a two-fingers in your face package like this has the audacity to claim that 'the government is doing it's part quack quack quack '

But then again most of our politicians enjoy isdn lines in their government offices (did you know that?). So my tax punts( or euros rather) are going into among other things, isdn lines for TD's who might use them what 3 times a day to check email (assuming that the TD has to lower himself (or herself heh) to actually checking their mails)?

Heh does this feel like a total crock or what?

Paulw

Maybe someone should post SPECIFIC email addresses for everyone to mail to complain

ODTR
Eircom people responsible
Govt Depts
etc etc

Maybe we can all send emails, and let them know.