eircom = silently lowering speeds.

CyberGhost

Everyone I know that has eircom has problems with speeds

the plus package won't go over 109kB/s

and it's getting worse,

I think eircom realized what a huge mistake they've made by upgrading since ST, is nowhere near to threat yet. So they are trying to silently lower the speeds to "blend back" to the old speeds.

here are the results,




and no, it's not my line's fault or distance, because I could max out 215 constantly in the first 2 weeks since their upgraded

the modem is still showing 2048/128 though

Tazzle

I know it's been said a million times before for the wrong reason, but, contention perhaps?

CyberGhost

at 3-5 am? not likely

Never been effected by contention.

julius

I think CyberGhost is experienced enough to test his connection early on in the morning when no one else is using it and wouldnt make the above comments if his speed varied throughout times of the day(slow during busines times/normal at night).

CyberGhost

Thanks for the kind compliment Julius

also tried it at 11-3pm, when everyone(young and middle ages, who may use BT and other p2p) is supposed to be at work or at school, I don't think grandmas and grandpas use bittorrent and other bandwidth heavy tools.

smorton

just think of all the ppl who never turn their computer off and have kazaa, bittorrent, ares, shareaza, limewire, winmx, etc etc etc, running the whole time. the time you check it could well be irrelevant

Sponge Bob

Cyberghost is also bypassing 'normal' transparent proxies as he tested NNTP not HTTP or FTP , BTW have you tried an ftp from a linux distro site to see if you get the same result at that time dude ?

jonski

My eircom home starter was practically non existent last night from about 7:30 onwards. Since the upgrade my pings have been growing in the evening , but last night I couldn't even surf . Ran adaware , spybot , housecall , active scan , all came up with nothing .

My line has , when allowed , always been good , top d/l speeds on 56k , on UTV's dsl when they weren't having problems , and on eircoms up until recently . Using xp sp2 and the netopia 3341 witht the 7.4 firmware and using it's firewall .

CyberGhost

Sponge Bob wrote:

Cyberghost is also bypassing 'normal' transparent proxies as he tested NNTP not HTTP or FTP , BTW have you tried an ftp from a linux distro site to see if you get the same result at that time dude ?

yes from heanet, itunes....


I liked eircom's service, it was overpriced good service, until the upgrades I haven't ever heard anyone having any problems with eircom's broadband, but now this is just, overprices crap

and forgot to add eircom's constant disconnections, physical line errors,....this is really annoying since I play games a lot.


Smart where in didly iddly are you?

Sponge Bob

Thats pretty definitive then Cyberghost .

Eircom have throttled back the port speeds and furthermore they have throttled back the data rates on the lower speed ports from the look of it as well.

JNive

yeah, im getting a connection spike ( short , 500+ ping for .5 second ) nearly every minute, when going through INEX. Has only started happening recently.

Really strange and my pings fluctuate that bit more than they used to. damn eircom lol.

jonski

Just got off the phone with eircom support , a guy called Jason went throught just about everything and could find no reason why my conn was moving at snails pace , said he would escalate it further and it would take from 1 to 4 days .

as a side note he did say that there was a problem in central Dublin and they had recieved several calls and were working on it .

CyberGhost

check this out

Right click save as

downloading from here(and I wasn't downloading anything else at all, download manager was the only thing connected to the internet.)
http://ftp.heanet.ie/pub/redhat/linux/9/en/iso/i386/shrike-SRPMS-disc1.iso


the worst thing is that we can't do a thing, according to eircom having download of 25kb/s is normal
http://home.eircom.net/speedtest/default.asp?id=1

sneak preview of eircom's new commercial:

Megatron

jonski wrote:

Just got off the phone with eircom support , a guy called Jason went throught just about everything and could find no reason why my conn was moving at snails pace , said he would escalate it further and it would take from 1 to 4 days .

as a side note he did say that there was a problem in central Dublin and they had recieved several calls and were working on it .

I've heard that line waaaay to many times .. but here is hoping .

I keep getting massive spikes , or else just get dumped off every now and again. Some of the games i play are very lagg intolerent, so before the upgrades i had some issues, but hey nothing is perfect, but now it's just getting silly

jonski

Well here is an update from the Roches St. exchange in Limerick .

Sitting at my pc , thinking , ok maybe it at my end , lets get set for a format , backed up what I needed to an jumped on here to see some last posts . But everything is loading faster now and I also remember a guy working at the pole outside my house around the time my problems started happening a few weeks ago , so I think I better add this to the info I have already given support . I phone looking for the same guy but that is not possible so this new guy Sean says he has my details up in front of him , I givew him the extra info he says "ok will add that " then he says that they had reports of a problem in Roches street exchange this morning and thsi problem was now fixed , problem with some equipment that would certainly have affected my line .

doing a speed test now and d/ling @ 110 KB/sec from http://159.134.223.194/dsltest/dsl.html

It all seeems to be ok now so I will hold off on that format till after this evening .

John.

Gonzo

it could be exchange related these problems, i havent had one single problem since the upgrade and my speed rarely goes under 210k/sec and pings are always low, its as stable as it was before any upgrades. I live on the Dunshaughlin exchange which I would feel would be one of the most underpopulated broadband exchanges in the country as we are not much bigger than an average village. If it is exchange related or contention then eircom needs to get off their ass's and upgrade the backhaul again in the exchanges where problems are occuring so that everyone can enjoy their 1mb and 2mb lines the way they are intended.

halenger

This is crazy. I thought my connection was being dodgy. Was checking my PC to make sure nothing was downloading and checked the other machines too. Went for the speed test and my jaw just dropped when I saw the upload speed. ... 151 down (bad enough but not too much below the 171 or so typical) and... wait for it....24.4 up?!?!

I just tried that heanet download and I'm getting the stupendous speed of 16.2KB/s. I'm on IOLBB by the way. Belcamp exchange also. *sighs* At least I'm supposed to be studying. This is hardly a usable connection. I can barely use any of my webmail accounts.

jonski

God damn it , back the way it was earlier on this morning , surely this would show that it is not on my end ? I mean if I can get the speeds and then they drop again ?

CyberGhost

Like wise Infini once said, "Eircom is crashing and burning"

you know what this all feels like?

like eircom's equipment can't handle bandwidth, and they alter it, like, limit bandwidth one exchange, give it to another and take it again after an hour or so, this bandwidth is going around the country like a peace pipe, instead of upgrading their equipment, they prefer not to do anything about it.

I know this is not how it really works, but it definitely feels like that.

JNive

The new slogan has been Born.

"Welcome to the future of Broadband
Sign up for the Eircom Peace-Pipe DSL SuperHigh-Way
You Wont be able to get away"


T&A: We Do not guarantee service or connection as once you have had some of the peace-pipe it will be taken from you, and shared with others. We reserve the right to withdraw access to the peace-pipe should you be deemed as being high enough. As such, your perception of our service may vary greatly, due to the distorted view given to you via use of our Peace-Pipe.

Use of our Peace-Pipe is highly addictive and as such, it will thart all efforts to break-away from it, even if you attempt to migrate to use of gas-inhallation, as nothing may be allowed to make you higher than the eircom Peace-pipe

You agree to these terms, and agree to let eircom own your balls

lol

Legal Note :This is not meant as a public bashing of their QoS but more as a community joke/swipe at their current service and past actions, and is not indicative of a general experience

End of gratuitous Negation of Liability

CyberGhost

hahahaha!

moshpit77

Jonski, I am on the same exchange as you (Roches Street) and have EXACTLY the same problem, it is obviously exchange related

last night (see my other post) 16.7kbps down

this morning back to normal I was getting 800+kbps

and now it's back down to crap again

unfortunately I don't have the time or patience to get on to support atm

jonski

moshpit77 wrote:

unfortunately I don't have the time or patience to get on to support atm

You need neither , you get through straight away . 1890 260 260 : option 1 . But you logging the call will make them see that there is a problem there . Start out nice and polite on the phone and end that way , the guys in support couldn't have been more helpful .

AdMMM

CyberGhost wrote:

Everyone I know that has eircom has problems with speeds

This would be consistent with an exchange related issue as the majority of the people you know with Eircom would be on your exchange. Juts get everyone you know to complain about the exchange and Eircom will be forced to look into it.

I'm experiencing no problems down here in Waterford so I guess its just unlucky to be you

jonski

What happens when I reset my modem to factory default settings exactly , besides it setting to factory default settings I mean .What would I have to do to be " connected " again . ?????

Infini

Since the "upgrade" eircoms service seems to have gone into freefall in a lot of places. When it comes to eircom dealing with a problem the only way you'll get them to fix is to drag them kicking and screaming into fixing it.

AdMMM

jonski wrote:

What happens when I reset my modem to factory default settings exactly , besides it setting to factory default settings I mean .What would I have to do to be " connected " again . ?????

The eircom password and username are integrated into the factory settings of the modem so you won't have to do anything to be connected again!

You will lose any pinholes you have created though and your passwords will be deleted as well!

Chalk

havent dropped connection once since upgrade.
210kB from heanet
1.71mB from irishisptest.com
upload at 15kB to eircom webspace

PixelTrawler

Chalk wrote:

havent dropped connection once since upgrade.
210kB from heanet
1.71mB from irishisptest.com
upload at 15kB to eircom webspace

almost identical figures for me, 1.71 on irishisptest, downloads at 200-220kbs no sign of slow down - on eircom plus

OfflerCrocGod

I have downloads of ~210K and my line is fine, I'm on the blanch exchange with BTBB+ the only problem I have is ping spikes every now and then. Maybe it's an exchange problem.

Dr_MalPractice

i'm on UTVs 8gb/1mb/128k service, based in tralee town. on sunday my Day of Defeat pings were in their usual 60-85ms and stable to uk servers. yesterday i couldn't connect, but xfire was showing pings of 200- 5,000 for all my usual servers. same story in killarney town on a netsource connection.

surely eircom must be doing something with lines or exchanges countrywide to cause such a slowdown. can anyone cobfirm this?

xfire ID: Dr_MallPractice

astec123

Home Starter Package
On this package you should expect download Speeds of between 256kb and 1024kb (kilobits) or between 25KB and 100KB (Kilobytes)

Home Plus Package
On this package you should expect download Speeds of between 256kb and 2024kb (kilobits) or between 25KB and 200KB (Kilobytes)

Business Plus
On this package you should expect download Speeds of between 1MB and 2MB (megabytes) or 100KB and 200KB (Kilobytes)

Business Enhanced
On this package you should expect download Speeds of between 2MB and 4MB (megabytes) or 200KB and 400KB(Kilobytes)

am I the only one seeing their mistake?

mimix

moshpit77 wrote:

Jonski, I am on the same exchange as you (Roches Street) and have EXACTLY the same problem, it is obviously exchange related

last night (see my other post) 16.7kbps down

this morning back to normal I was getting 800+kbps

and now it's back down to crap again

unfortunately I don't have the time or patience to get on to support atm

I'm on the Dooradoyle Exchange in Limerick and im only getting 133kbps (Close to ISDN speed), Yesterday I was getting 1.71Mbps and had been since the upgrade.


BTW i'm on BtIreland Plus

moshpit77

well I'm on 38.2kbps now... wow that's lightning speed!

I'm glad I'm on the free trial because there's no way I'm staying with eircom when it ends

Mutant_Fruit

astec123 wrote:

am I the only one seeing their mistake?

I think we ALL should realise that noone really knows what speed broadband package they offer. They just make wild guesses between bits and bytes and hope they get it right

zilog_jones

I'm getting chronic speeds here in Caherdavin (dunno which exchange we're on) with IOL BB (or BT Ireland or whatever the hell they're calling themselves now) - it was the same a couple of days ago too. I thought at first it was my P90 which was at fault, but then I tried it on a remotely modern PC and I'm getting like 40-80kb/s on www.irishisptest.com. Someone on the IOL forums is also reporting similar crappyness on the Ennis Road.

I hope it is just a temporary problem at the exchange - I won't be able to take this much longer!

jonski

41.2 kbps for that irishisptest , it says I have a 56k modem which is true !, but it's in the drawer unused for ages

azezil

I was about to complain about mine on Netsourse, been brutally slow for the past few days, but just done a speed test and got 202K ... heh so seems to be working now, carry on :P

CyberGhost

still crap here

jonski

Don't know what they are at in the Roches ST exchange but I have never seen Pings like these before

Pinging www.ireland.com

Success rate is 100 percent (4/4)
round-trip min/avg/max = 20/20/20 msec

On allseeingeye pings look lower than ever before . But it was like this yesterday morning early aswell and then tailed off into the evening to where browsing became impossible .

Kramer

zilog_jones wrote:

I'm getting chronic speeds here in Caherdavin (dunno which exchange we're on)

Me too...........we're on, wait for it.......Caherdavin exchange

Connection barely useable last evening. A little better today @ 170kb/s. Absolutely ridiculous - broadband - always on, 20 times faster than dialup - my arse :mad:

With UTV BTW.

Kristok

just remember its only speeds up to 2mb your not guaranteed that speed, if you dont get the full 2mb since the upgrade then maby your line has a slight fault that is slowing it down and its unlikly they will or try to find it.

jonski

Well that didn't last long

Pinging www.ireland.com

Success rate is 100 percent (4/4)
round-trip min/avg/max = 180/232/290 msec

jonski

Just got off the phone with James in Eircom support , they are still having problems in the Roches ST . exchange and are working to solve them .

j_nolan

They've definitely done something here (Wexford).

Last week, if I downloaded something from a quick server -- Microsoft, Heanet -- the speeds would start about 390, then steadily climb downward and even out around 210. Now, a few days later, they're starting off around 52 and sloooowly climbing toward 105 or so.

This has been tested at multiple times, with two different computers.

Dr_MalPractice

111kbps download on a 1Mbit connection in tralee town?(irishisptest) someones gotta be takin the pi$$ in a big way.

mate in killarney just got a ping of 502ms to google.com

this situation both sucks and blows at the same time. no gaming, skype becomes unusable, and surfing is almost like the dark old days of dialup.

:mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad: :mad:

zAbbo

j_nolan wrote:

They've definitely done something here (Wexford).

Last week, if I downloaded something from a quick server -- Microsoft, Heanet -- the speeds would start about 390, then steadily climb downward and even out around 210. Now, a few days later, they're starting off around 52 and sloooowly climbing toward 105 or so.

This has been tested at multiple times, with two different computers.

Sorry but i find this hilarious, mister IE cache downloader

CyberGhost

it's not cache, it's the initial burst.

Mutant_Fruit

CyberGhost wrote:

it's not cache, it's the initial burst.

Its not initial burst, its cache.

Most browsers start downloading the file as soon as you click the link. So, while you're busy choosing the location to save the file too, its already downloading. Once you choose the location, the download timer starts, and IE thinks you're downloading at XkB/sec where X is the amount you've already downloaded... if you follow that.

CyberGhost

Mutant_Fruit wrote:

Its not initial burst, its cache.

Most browsers start downloading the file as soon as you click the link. So, while you're busy choosing the location to save the file too, its already downloading. Once you choose the location, the download timer starts, and IE thinks you're downloading at XkB/sec where X is the amount you've already downloaded... if you follow that.

I tell you it's initial burst and I STAND BY IT!
too late to admit that you guys were right

jonski

I could do with an initial burst of cash