What is your VoIP setup?

causal

I don't want to spam the new VoIP forum with loads of threads , but I thought it might be interesting and informative if people who are already VoIP users post up some details about their VoIP setup and what they think of it.

My Service Providers:
VoIP provider - blueface.ie :Freedom Basic package
BB provider - ntl:750/128 (later we'll look back fondly on those speeds )

My Hardware Setup:
cable modem > belkin router > Grandstream 486 ATA* > DECT basestation

My Running Costs:
After the initial outlay for hardware, my running costs are:
€35 pm - ntl bb (technically you don't need bb for VoIP, but I guess most VoIPers do)
€9.99 pm - blueface subscription (there are 3 tariffs including pay-as-you-go)
€4.00 pm - approx for additional blueface call credit (I only have 1 months data for this figure )

My Review:
Excellent. I don't regret cancelling my pstn line and switching over totally to VoIP for all of my calls. When the number port (allowing me to keep my existing landline phone number) from eircom to blueface went through I told no-one, and during calls no-one commented on line or call quality - that was the litmus test for me
Of course, now I'm telling anybody who will listen

I've placed landline calls to Ireland and Singapore, and Irish mobiles - never a problem with quality (bar the odd one due to the other partys mobile phone reception).
My personal experience has been that the ATA provides far superior call quality compared to using softphones (including both X-Lite and Skype) even when the softphones are used with a top quality headset (Plantronics GameCom Pro1).
My ntl connection has been always on for 3.5 months - no problems.
blueface customer support is well documented for being top-drawer.
I'm only 6 weeks into total VoIP (24/7) and so far so good :cool:

causal

*ATA - Analogue Telephone Adapter - it allows you to plug a normal phone (via an RJ11 plug) into the ATA which then uses SIP for use in VoIP

WillieFlynn

I'm using a Sipura ATA-3000 with blueface's service.

However by default the ATA is setup for the US style numbers. This leads to a several second delay when placing calls. So I have changed the dialplan to:

([2-9]xxxxxx|[01]x.|999|30x|*x.)
This will allow local (Dublin) calls to be placed straight away and all other calls will proced after a short delay. I inclued 999 and 30x (blueface test numbers) in the plan so that a shorter timeout is used before dialing.

As the Irish numbering plan has differing number of digits in area codes and also numbers begining with 1 can have differing lengths. It was easier to use wild cards and put up with a short delay (or pressing # signal the end of the number)

If you would like Cork numbers to be dialed as a local number with blueface (i.e. without having to dial the area code) try:

(<:021>[2-9]xxxxxx|[01]x.|999|30x|*x.)

This will pre-append 021 to all seven digit numbers starting with 2-9 (i.e. a local number)
Note: I haven't yet tested this last suggestion however according to the manual it should work.

William

JoyPad

SERVICES
VoIP provider - Oriunde.com
BB provider - eircom

HARDWARE
cable modem/wap > Grandstream 286 ATA > DECT basestation

COSTS
After the initial outlay for hardware, my running costs are:
€39+24 pm - eircom BB + line rental
US$9 pm - subscription for Oriunde.com
whatever calls I make/receive**

NOTE: the subscription gives me a romanian number and a freephone number. When my friends call me on the regular number, they pay local/national rates, I don't pay anything. If the family calls the freephone number, I pay 7c/min.


CONCLUSIONS
I subscribed to this service for two reasons:
1. better quality than using calling cards
2. somewhat cheaper than calling cards
Bonus reason: free calls to other SIP phones anywhere.

causal wrote:

My personal experience has been that the ATA provides far superior call quality compared to using softphones (including both X-Lite and Skype) even when the softphones are used with a top quality headset (Plantronics GameCom Pro1).

This might be due to the vocoders available in hardware ATA. I noticed that the quality with G729 protocol is far superior to anything available in free softphones.


Cheers,
JP

Gone West

I Use Skype on my 56k (yeah I'm a legend) for ringing the family in the US.
But I also use skype whenever I get access to Broadband. (I carry a headset around everywhere )

However, I also use my mates ata 286 when I get the chance.

medO

WillieFlynn wrote:

I'm using a Sipura ATA-3000 with blueface's service.

If you would like Cork numbers to be dialed as a local number with blueface (i.e. without having to dial the area code) try:

(<:021>[2-9]xxxxxx|[01]x.|999|30x|*x.)

This will pre-append 021 to all seven digit numbers starting with 2-9 (i.e. a local number)
Note: I haven't yet tested this last suggestion however according to the manual it should work.

William

Somewhat academic as "blueface" does not have numbering space in the 021 area!

med0

Cabaal

My Service Providers:
VoIP provider - blueface.ie :Freedom Basic package (€9.99)
BB provider - BT Business Broadband 1024/256 (Going about getting it Unbundled so its data only and I'll pay no line rental)


My Hardware Setup:
Netgear Router/Modem > Sipura SPA-2100 ATA > DECT Phone

damn dust all over my stuff...


My Running Costs:
After forking out for the SPA-2100 adapter (€130) the costs are the following
- DSL €45 Per Month
- VoIP Package €10
- 300min of FREE calls cover my landline calls and a extra €5-€7 for mobiles


Previous Running Costs
EXCLUDING DSL costs I was previously forking out a average of €66 - €70 every two months just for the ability to make/recieve calls so a drop of €36 every two months is a great saving for me.


I will properly increase my landline usage due to the fact that I know I'm no longer being ripped of
But overall my line is used for incoming calls.

Note: The Sipura SPA-2100 allows you to connect a standard phone handset to your modem/router/switch and use it with your VoIP provider......very usefull.
Thanks to ImageShack for Free Image Hosting

unkel

My Service Providers:
VoIP provider - Skype Out
BB provider - ntl:1500mbps (next month this is doubled to 3mbps and the monthly bill is cut by a fiver )

My Hardware Setup:
cable modem + wireless router / AP
VOIP USB phone (new)
Headset (previously)

My Running Costs:
After the initial outlay for hardware, my running costs are:
€50 pm - ntl bb
€0.0196 per minute for calls to landlines anywhere in the civilized world

My Review:
Only tried skypeout a few times since I registered the week they started. Have been using pc2pc calls for years, previously with Net2Phone and other providers and for the last year or two with Skype. Biggest saving for me has been on very regular 2 or 3 hour calls with my best mate in the Netherlands.

Sound quality: better than PSTN
Duplex: leaves a bit to be desired - any tips on how to improve?

causal wrote:

I told no-one, and during calls no-one commented on line or call quality - that was the litmus test for me
Of course, now I'm telling anybody who will listen

Brilliant! My time will come soon enough for a hardware setup, methinks. Bye bye $$Eircon$$

zenith

My setup consists of a Draytek Vigour 2600VGI on Eircom 3Mb, connected to blueface.ie's PAYG service. Mainly used for calls to UK by me. DECT phone in first port of router, and potential to add second phone into router as necessary.

If I could unbundle my line, I would: not available in my exchange.

Anemone

VOIP provider: Blueface
Broadband: Cablesurf, Dungarvan (9Mbit/512Kbit)
Hardware: Cisco 7940 -> vanilla router -> Terayon cable modem -> ISP

I'm a bit of a voip novice, as I only signed up with blueface 2 weeks ago. Call quality has been top class. Called a pal in Melbourne last week (on his POTS number), and he sounded like he was next door. While we were speaking, his mobile rang, and I could clearly hear what the bloke phoning him was saying.

I probably wouldn't have shelled out for the Cisco phone, if I didn't already have one lying around the office after an old software project. I had to change the firmware on the phone to SIP version, as they ship with Cisco proprietary voip protocol firmware installed.

Seems to be a bloody good phone though. Good speakerphone, pile of useful features (conferencing, call fwd, call xfer etc.).

Have decided to port my number over to Blueface. Be interesting to see how long that takes.

causal

Porting should take 2-4 weeks, from the blueface FAQ
It's down to eircon, so it ta k e s t i m e :rolleyes:

Anemone wrote:

...Cablesurf, Dungarvan (9Mbit/512Kbit)...

:eek: :eek: Ya see we're living in the effing stoneage in Dublin 750/128 upgraded to 2Mbit/200kbit - whop-de-effing-do :rolleyes:
Cablesurf - wow - proves all these other providers are blowin' smoke :mad:

causal

MartMax

My Service Providers :
Broadband - NTL 1.5mpbs
VoIP - BlueFace PAYG

My Hardware/Software Setup
Software - Firefly (Working great), X-Lite (Dodgy connections)
Harware - Sony headset, Cheap microphone

My Running Costs
€50 a month for NTL (shared with mates)
€10 a month for BlueFace, hrs of calls to Asia/Australia

The only thing is I am not happy is with my headset/mic. They really sux. Wanna get sthing better but not sure whether VoIP phones or just bluetooth headset/dongle combi. Feel free to suggest. My budget is tight, €100 is max!

JoyPad

mart_max wrote:

The only thing is I am not happy is with my headset/mic. They really sux. Wanna get sthing better but not sure whether VoIP phones or just bluetooth headset/dongle combi. Feel free to suggest. My budget is tight, €100 is max!

A hardware ATA costs less than that, and it will allow you to connect a regular phone to blueface.
See this example.

Cheers,
JP

EDIT: I bought mine at half that from US. Brought personally, not shipped. There might be customs duty.
EDIT2: is customs duty less in Germany?

causal

mart_max wrote:

Wanna get sthing better but not sure whether VoIP phones or just bluetooth headset/dongle combi. Feel free to suggest. My budget is tight, €100 is max!

Try eBay - the US site (ebay.com) and the UK site (ebay.co.uk); The Sipura SPA2100 ATA seems pretty good.
If buying from the states make sure you get the correct power adapter (220V, 50Hz); and also read this thread
For an idea of some of the hardware available check this part of the VoIP FAQ

causal

capistrano

My Service Providers:
VoIP provider - blueface.ie :Freedom Basic package
BB provider - ntl:750/128 (for now)

My Hardware Setup:
cable modem > Linksys WRT54G router > Sipura SP-2100 ATA > DECT basestation

My Running Costs:
After the initial outlay for hardware, my running costs are:
€35 pm - ntl bb
€9.99 pm - blueface subscription (there are 3 tariffs including pay-as-you-go)

I was never a heavy user of my landline but still had a bill of €50-€60 every two months.

So, for me the VoIP setup saves me upto €20/month.

The only quality issue I have noticied is when I am doing a bittorrent. I running the 3.03.6 firmware with QoS on the router, however many calls still go straight to voicemail when I'm am doing a bittorrent. Maybe when NTL up the bandwidth this problem will go away.

Cabaal

capistrano wrote:

The only quality issue I have noticied is when I am doing a bittorrent. I running the 3.03.6 firmware with QoS on the router, however many calls still go straight to voicemail when I'm am doing a bittorrent. Maybe when NTL up the bandwidth this problem will go away.

I'm having similar problems, while calls don't go to voice mail they do suffer
I can cap torrents to 10k upload (leaving 22k free) but calls are still affected quality wise.

Currently using a Netgear DG834G (latest firmware) I've been looking into a router with QoS but is it really worth the extra money.
Anybody have suggestions for routers?

causal

In relation to limiting upload speeds* it might be worth keeping an eye on this thread

*I think he's looking for a software limiter rather than hardware QoS, but it still might throw up something useful

causal

Cabaal

I guess I should have mentioned that I already use net limiter, it does a good job from my understanding of QoS it would do a better job

paulm17781

Does the Sipura 2100 work as a router also?

My current setup is

NTL > Cheap Router > PC/Xbox

would I be better going

NTL > Cheap Router > 2100/PC/Xbox

or NTL > 2100 > Switch > PC/Xbox

MartMax

paulm17781 wrote:

Does the Sipura 2100 work as a router also?

My current setup is

NTL > Cheap Router > PC/Xbox

would I be better going

NTL > Cheap Router > 2100/PC/Xbox

or NTL > 2100 > Switch > PC/Xbox

try NTL > Switch/Router > PC/XBOX/2100

i guess it should be alrite

capistrano

mart_max wrote:

try NTL > Switch/Router > PC/XBOX/2100

i guess it should be alrite

A word of warning, when I moved my 2100 insude the router (as you recommend) I had to forward the following ports directly to the ATA in my router settings:
SIP Ports: 5060 to 5061
RTP Ports: 16384 to 16482

paulm17781

mart_max wrote:

try NTL > Switch/Router > PC/XBOX/2100

i guess it should be alrite

NTL > Switch won't work, that's why I have a router. Does the 2100 do NATing or should I continue to use my router for that?

aaronc

paulm17781 wrote:

NTL > Switch won't work, that's why I have a router. Does the 2100 do NATing or should I continue to use my router for that?

The Sipura SPA-2100 does have an inbuilt router and NAT gateway and you can use it in the way you previously described:

Broadband Connection -> SPA-2100 -> Switch or PC

If you already have a router it would be better to use it in the following manner:

Broadband Connection -> Router (and Switch) -> PC / SPA-2100

The SPA-2100 only has a single Ethernet port availbale on the private network side whereas most routers will have a 3 or 4 port switch built in.

As capistrano mentioned it can also be a good idea to set up a port forward through the router if you are using the second configuration. The reason for this is that to receive incoming calls the VoIP server (in this case SIP server) will need to "initiate" the connection to the adapter (in this case the SPA-2100). A server will not be able to initiate a connection through NAT unless:

1. A connection has been kept open after it was originally established by the adpater,
2. Port forwarding is set up so that incoming connections to the router, typically on UDP port 5060, are forwarded directly to the adapter.

Since option 1 can be a bit erratic, and result in missed incoming calls, option 2 is normally the preferred one provided you are comfortable configuring your router. It's actually not too difficult these days as most routers provide a nice web configuration option.

Another alternative would be:

Broadband Connection -> SPA-2100 -> Router (and switch) -> PC

In this case you wouldn't need to set up the port forwarding. You would also be better off just plugging the SPA-2100 into one of the router's switch ports and not its WAN or Internet one. There is no need for another network here even though it would work providing the Router was configured to get its WAN address via DHCP.

Hopefully that's all not as clear as mud.

Aaron

paulm17781

I think that makes sense. I wont be able to fully follow until I have the 2100 infront of me.

Does the 2100 have WAN and LAN connections or just one connection?

I was thinking BB > WAN; LAN > Switch

is that possible?

aaronc

paulm17781 wrote:

I think that makes sense. I wont be able to fully follow until I have the 2100 infront of me.

Does the 2100 have WAN and LAN connections or just one connection?

I was thinking BB > WAN; LAN > Switch

is that possible?

Yes that's possible. The SPA-2100 has two Ethernet ports called WAN and PC so you would do exactly as you say:

BB -> WAN Port / PC Port -> Switch

Aaron

Blaster99

My Service Providers:
VoIP provider - Skype
BB provider - IBB 1Mbps

My Hardware Setup:
A couple of routers
Plantronics USB headset

My Running Costs:
0

My Review:

While the Plantronics headset is very good, I've just broken a second one. For some reason the microphone keeps going.

I don't use Skype or anything else for POTS calls. I have a landline so I don't see the point with VoIP. The quality is more reliable using the landline and I don't need to buy lots of strange VoIP equipment and the call cost is the same. I only use Skype with other Skype users. The quality varies significantly.

WillieFlynn

Blaster99 wrote:

While the Plantronics headset is very good, I've just broken a second one. For some reason the microphone keeps going.

I don't use Skype or anything else for POTS calls. I have a landline so I don't see the point with VoIP. The quality is more reliable using the landline and I don't need to buy lots of strange VoIP equipment and the call cost is the same. I only use Skype with other Skype users. The quality varies significantly.

Thats worring about the Plantronics headset breaking easly as I have just bought one. However it has inproved the sound quality of my skype calls no end.

However I found that using a softphone (like skype etc) the quality varies a bit. And can be badly effected by other programs running on the computer. However when using blueface and hardware adaptor (sipura 3000) the quality is consistantly good.

The price of calls is the main reason I use VoIP, I can call the US or a friend in China for half of what Eircom charge me phone next door!!!

There are other benfits, like keeping my calls seprate form others in the house, which simplifes things for me when the bill arrives.

Willie.

causal

Blaster99 wrote:

I have a landline so I don't see the point with VoIP. The quality is more reliable using the landline and I don't need to buy lots of strange VoIP equipment and the call cost is the same.

How much is your landline rental per month? With VoIP it's as low as €0.00. Or if you want to keep your number then it's from €9.99 per month with blueface.

Which call costs are the same? blueface are cheaper for all calls local/national/international. The only cheaper calls you might get are within your mobile operators own network.

causal

Blaster99

With Telestunt I never pay more than local call cost to anywhere. A local call is possibly more expensive during daytime but on the other hand I don't have to rely on my ISP to deliver consistent quality, which they don't. And I don't need to worry about getting a phone call in the midst of a download. I'm sure I can setup various routers with QoS support but in order to make a very marginal saving on calls I need to invest several hundred euro and many hours of configuration to get it to work. Not worth it, and quality is still not guaranteed.

I use Skype quite a bit with other Skype users, but I couldn't see myself paying for it. The quality just isn't consistent. It's a toy, basically. For something that's free that's ok, but if I'm on a phone call to a customer I'd like it to work 100% of the time.

The line rental is a rip-off, but I also have ADSL as backup and I have a monitored alarm. So I need a phone line, never mind the QoS issues.

causal

Aye fair enough if you have a monitored alarm and use ADSL then you're going to be paying line rental anyway. The attraction for a lot of VoIP users is the saving on line rental, and then cheaper calls. As you say the downside is the large initial outlay on the equipment necessary for switching to VoIP; it'll probably take a year or so to see savings.

causal

Blaster99

Without a doubt, if I didn't have to have the phone line I would use VoIP too. Partly because I like mucking around with new stuff and partly because it saves money and I absolutely hate Eircom for their poxy line rental.

Another reason to use VoIP in some shape or another is that a lot of companies either don't allow anything other than local calls or monitor phone calls. It's quite handy to be able to bypass all of that when at work without having to spend a fortune on mobile calls. And you can of course answer your VoIP line wherever you're at so it in effect works like a nomadic service so people don't necessarily need to call your mobile to get hold of you, saving everybody money. As much as Eircom is rip off, the MNO's are on a different planet.

The Brigadier

PC - Belkin Wireless Router - Linksys RT31P2 VOIP Router - Vonage

£9.99 a month and unlimited calls throughout Ireland and the UK

vastudent

Services
voip: at&t callvantage (usa) www.callvantage.com
internet: netsource enterprise 3072/256 www.netsource.ie

Hardware
3com OfficeConnect wireless router, provided by netsource - firewall disabled
dvg-1120m voip adapter, provided by at&t

Cost
$29.99 per month

Review
good quality and reliability, free calls to the US. sometimes i can hear echoes of my voice, and sometimes there is slight latency. so for quality it is not as good as a land line, but far better than a mobile phone. the main reason I use voip is the freedom to take my phone number with me when I move. so far it has worked perfectly for that purpose, allowing me to take calls in california, virginia, and ireland at the same number.

I think at&t requires a US address for the service, so you will have some trouble getting it set up if you only have an irish address. This can be gotten around with mail forwarding services however.

spartacus93

My Service Providers:

VoIP provider - blueface.ie :Pay As You Go for the moment, hope to port at the end of the summer.
BB provider - digiweb:1024/128: As soon as the contract is up I'll probably ditch them, not the most reliable service provider, if you are going to use VoIP you need a solid connection.

My Hardware Setup:
aDSL Modem (free Zyxel wireless one) > D-Link DI-624 router > Sipura 3000 ATA > DECT basestation

My Running Costs:
The Sipura was 130ish.

Broadband - 39pm

Blueface - €10pm - at the minute we use it only for international calls to my sister in Boston. Mobile calls are still fairly expensive, and not much cheaper so it's handier leave them to Eircom than constantly topping up our Blueface account.

My Review:
Fantastic. Was worried about what the call quality would be like as we live a fairly large distance from the exchange, and we're out in the country where phone lines wouldn't be top quality.
Call quality is crystal clear to mobiles, landlines, and international calls.
Dirt cheap can ring my sister for next to nothing. Below is a copy and paste from my call history. Over 16mins for 26cent.

USA 00:16:39 .26 PayAsYouGo

Compare that to mobiles:

Ireland - Mobile (Vodafone) Off Peak 00:08:35 1.631 PayAsYouGo

Half the time cost many times as much. So other than the expensive mobile calls (which in fairness everyone is expensive) Blueface are perfect. Would, and am recommend them to everyone.

paulm17781

spartacus93 wrote:

[
The Sipura was 130ish.

Blueface - €10pm - at the minute we use it only for international calls to my sister in Boston. Mobile calls are still fairly expensive, and not much cheaper so it's handier leave them to Eircom than constantly topping up our Blueface account.

Why not get the Freedom Basic instead?

Cabaal

paulm17781 wrote:

Why not get the Freedom Basic instead?

I'd imagine thats what he is going to do when he ports his number, but getting the freedom basic would cost him more because with pay-as-you-go he can use all 10e for phone credit, with freedom basic he only gets 90min worth of free calls.
Maybe I'm wrong...

spartacus93

It's not completely up to me as I don't pay the bill, but we just didn't want to get in too deep with such a new technology. We felt with the Pay As You Go we would be able to get out easier if it didn't live up to the hype.

paulm17781

spartacus93 wrote:

It's not completely up to me as I don't pay the bill, but we just didn't want to get in too deep with such a new technology. We felt with the Pay As You Go we would be able to get out easier if it didn't live up to the hype.

All you have to do is cancel at paypal. I did this by mistake and am going to re-submit details in a couple of days.

air

My Service Providers:
VoIP provider - blueface.ie :Trial Package atm, hope to get freedom plus x 2 soon
BB provider - Eircom:2048/128 (ratio here is a total joke)

My Hardware Setup:
netopia cayman dsl modem > Netgear RT31P2 > IBOX 48 Phone System (Identical to Eircom Advantage System I think)

My Network Setup:
DSL Modem 192.168.2.254 connected to the netgear router with an address of 192.168.1.1
The netgear router allocates IPs via DHCP to all the pcs in the office & provides internet access. It also supports blocking individual pcs internet access by IP, Mac etc.

I previously had remote access set up to our file server using port forwarding through the Cayman.
I'm not too sure how I should do this now, I was thinking I could set the Netgear up as a bridge instead of a router, allowing the original port forward to continue working. Would I then lose its ability to control QOS when the Netgear wouldnt be acting as the primary gateway to the net?


My Running Costs:
€100 for the netgear router / adapter
I'll update on the running costs, we currently spend about 450pm on calls.

My Review:
Seemed excellent on a few calls with the test credit, had a bit of jitter on my last call to a mobile, however when I logged into the Netgear box I spotted that it was configured manually with 256 upstream instead of 128 so I think this might have removed the benefit of its QOS abilites.
I changed it to the correct value & will report back when I've more time on it.

Eventual plan is to have 2 existing analogue lines ported to VOIP & just have one analogue eircom line for the fax & DSL.
I'll also have approx 3 more gateways in other locations for employees working from home who will be able to then ring the office for free & vice versa.

The only thing I dont see as being possible would be direct dialling to desk (as I could do with an incoming ISDN line) which would be nice as it would free up the receptionist from spending time transferring calls around.

causal

air or Cabaal - can you XXX out those IP addresses - just to be safe.

Thanks for posting your setups air and spartacus93 (and everyone else of course) - it's a great insight for people researching VoIP for the first time to see what real and actual setups people have already implemented.
And we can already see in this thread the evolution of the hardware people are using, it's also great to see VoIP being adopted by SOHO owners/managers independent of the traditional telco providers.

causal

Cabaal

causal wrote:

air or Cabaal - can you XXX out those IP addresses - just to be safe.

I don't see a problem with the IP's as their internal IP's on his LAN, not really a security problem.

causal

Cabaal wrote:

I don't see a problem with the IP's as their internal IP's on his LAN, not really a security problem.

Ssshhh! *looks suspiciously over shoulder*
Someones been attacking my home network for awhile - he tried to plant a trojan with a key logger - but I managed to plant my own trojan inside a spoofed logger file returned to him. I just needed to get his IP address to get my trojan to execute. Well, tonight I got his IP address and I'm getting pings returned (quite fast actually I think he's local) and this boyo is in for a world pain. Anyway, I'll let you know how I get on, btw his address is 127.0.0.1

causal

Cabaal

causal wrote:

<snip>..I'm getting pings returned (quite fast actually I think he's local) and this boyo is in for a world pain. Anyway, I'll let you know how I get on, btw his address is 127.0.0.1

I've had a look at it but you might want to also try his IPv6 address ::1

areddan

Hi,

I've spent the last couple of days mucking around with a Sipura 3000 sitting behind a Vigor 2600X router using sip.blueface.ie as the sip provider.
I am using an eircom netlink box and have set up PSTN to VOIP call forwarding using the following dialplan S0<:XXXX@blueface.ie:5060> .

My PSTN Line is connected to an extension on the PBX in the office. MY problem is this.

1. Voice call comes in over PBX, Sipura 3000 picks it up and forwards it to the voip extension. However then the customer hangs up and an engaged tone is played by the PBX to the Sipura 3000. I am reckoning that the fix to this problem lies in correctly identifying the disconnect tone, and applying this to the PSTN - VOIP setup page on the Sipura 3000.

To this end has anyone any idea of what the irish /eircom/netlink style disconnect frequency string should look like ?

Thanks in advance

areddan

Got solution.

1. Sigview
2. Download the wav file of message minder
3. Analyse tone on wav file
4. Build PSTN disconnect string, looks like the following for Eircom Netlink PBX extension

420@-30,420@-30;2(.485/.485/1+2)

Cheers

Alan Reddan

Cuauhtemoc

VOIP Setup

NTL 1mb broadband
Linksys WRT54GP2 ATA/Router/Wifi

And soon to be Eircom free when my number is ported.

momozone

Not to boast or anything............

VOIP CARRIER
VoIP Ireland

INTERNET
2Mb Leased line with Eircom

HARDWARE
Nortel Option 61c with 2 E1 connections to a 60 channel gateway
Vega 400 IP Gateway with 60 channels

RUNNING COSTS
18,000 per annum

Cabaal

momozone wrote:

Not to boast or anything............
INTERNET
2Mb Leased line with Eircom <SNIP>
RUNNING COSTS
18,000 per annum

While its certainly a very nice setup, it's far from cheap

I take it VoIP Ireland = Voiceireland.ie?
I have to say I think your the first person to post here using their service (as far as I know anyway)

They offer a HomeVoIP/DSL package but their website lacks alot of info about the service, which is a shame

momozone

Yeah we have been using VoIP Ireland for some time now....

The running cost may look expensive to you but considering the amount of calls we make to the UK.... Around 4000-6000 per day we are saving a lot of money.

Cabaal

momozone wrote:

Yeah we have been using VoIP Ireland for some time now....

The running cost may look expensive to you but considering the amount of calls we make to the UK.... Around 4000-6000 per day we are saving a lot of money.

So, what kind of call center are you running?

aaronc

momozone wrote:

Yeah we have been using VoIP Ireland for some time now....

The running cost may look expensive to you but considering the amount of calls we make to the UK.... Around 4000-6000 per day we are saving a lot of money.

Eircom are one of BTs biggest customers and hence get very cheap (if not the cheapest) rates to the UK from Ireland. I would have thought Eircom's rates on large call volumes to the UK would be better than the VoIP rates you can get esepcially seeing as you already have the PRIs from them...

Aaron

momozone

HA.... Eircom providing calls to the uk cheaper than 2cent per min with no min call charge!!!! Thats funny!