Irish Broadband Upgrading thread. Discuss Here.

Turner

optiplexgx270 wrote:

I mailed old titan about this:

Wow! We are ahead of ourselves!

I told the sales guys to implement the new pricing for new customers, but the press release had to hold off until the new packages were announced.

I did not know we had announced it already via the web….

We have introduced a new entry level residential package at 1Mb with various caps as we found there to be a reasonable demand at that space and we wanted to test the market. The current 1Mb product at €48.40 is being upgraded to 2Mb with no caps.

Thanks for updating me on our own pricing!!!!

OT

---

From:
Sent: 15 April 2005 09:42
To: Jeremy Nel
Subject: RE: Package changes

Just one more question if it is not happening for approx 3 weeks how come the website states

Description
Breeze 1MB

Purpose
Fast Internet access for:-tele working -freeing up the home phone line-unrestricted uploading and downloading. A superior home product suitable for families with high usage and Home Networks.

Competing Products
Dial up, ISDN, DSL, Leased lines. (dial up / isdn are competing products? Hehe at least ye are honest J ah no I’ve never had any problems with my 1Mb connection never dialup / ISDN speeds anyways)

Symmetrical
(same speed upstream as down)
Yes

Download speed
1024 Kbps

Upload speed
1024 Kbps

Contention Ratio
48:1

Line of Sight
Yes

Download Limit
30 GB

Installation Required
Yes

Installation and Connection
€149 including VAT

Monthly Charge
€35.99 per month including VAT

Source: http://www.irishbroadband.ie/htmdocs/our_products/Breeze_1MB.htm

I’m assuming this is the product replacing the current 1Mb connection.

And current €48.40 1Mb customers are being updraded to *Mb in 3 weeks approx, just found it confusing that the above is stated on the IBB website.

....

Turner

Will that be all customers ?

Im on the churchfield mast in cork. Pings at the mo are 15ms to boards download speed 119kb/sec.

Hope the upgrade doesnt affect my pings.

Ciaran500

Dan in the other thread said that everyone on the €50 1mb package will be upped to 2mb within 3 weeks.

Turner

Things are lookin up.

enigma_b17

im still on the 1mb i think, when was this annoucement that every1 on 1mb would be upgraded to 2mb within 3 weeks made?

Ciaran500

Chief--- wrote:

Things are lookin up.

You'd think that but IBB are implementing a QoS system so during business hours residential customers are limited to 235kb/s :rolleyes:

im still on the 1mb i think, when was this annoucement that every1 on 1mb would be upgraded to 2mb within 3 weeks made?

A press release was meant to be out by the end of this week, hopefully it will be out next week.

Turner

Isnt that what you would only be getting on a 2mb line anyway ?

Ciaran500

You would be getting about 250kB/s on a 2mb line. With QoS we get 235kb/s (30kB/s).

enigma_b17

erm, so if i get upgraded ill be on a worse and more unstable connection then im on now?

OfflerCrocGod

Ciaran500 wrote:

You would be getting about 250kB/s on a 2mb line. With QoS we get 235kb/s (30kB/s).

ROFL what crap! :eek:

PowerHouseDan

i was told that we wont being gettin qos by oldtitian

enigma_b17

well theyll be saying good bye to me as a customer if they do lol

Ciaran500

powerhousedan wrote:

i was told that we wont being gettin qos by oldtitian

Did he say when they are stopping this? Its been going on for two weeks now.

Steffano2002

This IBB upgrade has become quite complicated...

Did anybody here subscribe to the IBB 1Mbit - 8:1 contention ratio - business connection for €84.70 EUR per month? That's what I was on until I was upgraded to 2Mb for testing.

Now what connection will we be on now?

2Mbit - 24:1 contention? But that's €40 + VAT per month...
2Mbit - 8:1 contention? Such a service isn't even listed on the IBB website...
3Mbit - 12:1 contention for €135 + VAT? Too expensive obviously...

What about QoS for business customers? OldTitan explained IBB didn't differentiate between residential and business customers... Yet QoS will be implemented (between 8:00 and 18:00 is it?) in order for business customers to have a good connection during the day. But QoS also limits business customers!? Obviously this still isn't exactly crystal clear for me...

enigma_b17

well im seriously hoping that whatever upgrade happens will sort out the complete and utter ****tiness of my pings. I have been onto em twice about it and they fixed it, lasts a couple of days and then buggers off again (These are my ping stats , every ping usually times out twice)

phreak

anyone know what the story is with their higher packages?

i'm currently on the 2MB for €99... will i automatically be upgraded to 3MB for €79 ?

Blaster99

I suppose OldTitan would be the best man for it, but my understanding is that currrently they have a small number of users, who happen to be all residential, who are using up a significant portion of IBB's network resources. IBB throttles these users during daytime to not affect peak usage. My understanding is that once you're on this list you'll stay on it. It's got nothing to do with residential or business users as such, it has to do with excessive usage and peak hours.

This is effectively the system most of you wanted by turning down a more sophisticated system where you get throttled once you hit a certain weekly download limit.

As for who get upgraded to what, who knows, but I'm interested in finding out...

JohnMorrissey

250kb/s - 235kb/s is only 15 kb/s

Ciaran500

JohnMorrissey wrote:

250kb/s - 235kb/s is only 15 kb/s

Huh? I was talking about kilbits and kilobytes (kb & kB)

tonkpills

Just wondering what is QoS? :rolleyes:

enigma_b17

QoS - Quality of Service

Emerson

enigma_b17 wrote:

well im seriously hoping that whatever upgrade happens will sort out the complete and utter ****tiness of my pings. I have been onto em twice about it and they fixed it, lasts a couple of days and then buggers off again (These are my ping stats , every ping usually times out twice)

Trust me, a speed upgrade won't help in your case.

You've got lots of dropped packets because of a patchy signal. 802.11 is notorious for interference.. mainly because the world and it's mother can and does use it and can interfere with your service at any time. It's unlicenced spectrum (for low powered devices anyway).

I spent a year with the same frustrations on Irish WISP.. Constant dropped packed and unreliable speeds. No matter what channel was used, there was always problems.
When I got an upgrade from 512k to 1mb, I got speeds peaking at over 1mb, but plenty of 0kb periods where the speed was non existant. Up and down like a yo-yo.

Then, thankfully ADSL became available to me from IOL.. constant solid bandwidth at last and ~25ms pings to irish servers.
The only problem is.. 128kbit upload!

I wasted about a grand on Irish WISP with installation, subs and having to change over to DSL (no free promo then!).. what a disaster. I could do with the dosh now!

Ciaran500

IBB works on a licensed frequency. 5ghz afaik.

Emerson

I thought it was only customers who requested "business gear" that got the privilege of 5ghz access..

Still valid point.. it's a bad signal you have, getting periodic Time outs to irish addresses. A bandwidth upgrade shouldn't help with stability here

Mutant_Fruit

No QOS today i'd like to mention. But i'm assuming that thats because its saturday, and people would DEFINATELY notice if they're connection was crap on their day off.

I'll wait til monday and see what the story is. If i still get QoS'ed to a fraction of the speed i'm paying for, i'll be annoyed.

I thought it was only customers who requested "business gear" that got the privilege of 5ghz access..

They've ditched the older more unreliable equipment, and now everyone is put on the "business" gear. If you have an older connection, its possible you still have the original, more unreliable gear.

gsand

I'm on the old gear(as far as i can guess from phone calls), im an old customer, out of contract so ud think they would sort me out with the equip to get at least the 1meg if not the 2meg immediatley...

But alas, no.

I'm signing to smart next week if something isnt sorted. Im just getting nothing back and im now at the disparaged and hopeless stage that im just not getting enough for the money im spending...after a series of phone calls and no info back i think its time to give in.

Ciaran500

gsand wrote:

I'm on the old gear(as far as i can guess from phone calls), im an old customer, out of contract so ud think they would sort me out with the equip to get at least the 1meg if not the 2meg immediatley...

Did you ask them? You could just cancel it and reorder it with free instillation.

gsand

Well ive rang them like 2305734287523094823948 times over the last 6 months to try and get moved to the 1meg package which at this stage would entitle me to the 2meg product. They always say yes no problem we will do it now or that should be fine we'll call you back to confirm etc etc and I never get called back and never get upgraded so I assume they either have a mental block or a technology block as it has been from no lack of effort on my behalf.

I can only guess its the technology as OldTitan has said nearly everyone who was on 512k has been moved to 1meg if it was possible, which I assume to mean if it was easy and handy for IBB to do.

I'm only down the road from their headquarters in sandyford as well so its not like im trying to get this sorted from the middle of nowhere!

Ciaran500

Take a stroll down to them and ask

From my experience NEVER let a company say they will ring you back, they never do.

Blaster99

5.7-5.8Ghz is public spectrum, you only need to register the fact that you're using it but anybody can use it anywhere. There's a lot less 5.7Ghz equipment around and you can use higher power, that's why it works better. 3.5Ghz is properly licenced on the other hand.

Adey2002

Do IBB actually know the meaning of QoS? - My 1Meg connection (according to www.irishisptest.com) is downloading at 25.3kbps (less than a 28.8 modem) with a quality of service of 3% and a round trip time of 4735 ms.

Total crap yet again. Maybe when they upgrade to 2Meg I may actually get above 56k modem speeds.

spooky donkey

Is the QoS going when the introduce the full 2 meg to every one. Or the option of a 3meg with QoS. This is what old titan was offering, or rather polling or opinions on either option.

Havent heard very much from him on boards lately.

Mutant_Fruit

Once again, my 2meg connection is like ****. I'll be making a call to tech support to see what the story is. I don't even have plans to download anything today, but i've been limited to 256/256 every working day for over 2 weeks now. It all started after the week when i only downloaded a few hundred megs.

Anyone else being QoS'ed to slow speeds should ring up aswell i suppose, unless OldTitan or the other guy (forget his nick now) can tell us what the story is.

spooky donkey

yeah ive been in the same boat for 2 weeks also. They said we would be QoS`ed to 512 but its more like 256. Let us know how you get on after youre phone call fruit as i may call them myself. WIth a 2 meg connection i hardly download that much either these days as I have every thing I want to get.

Praetorian

It's off topic but not worth a new thread...a friend is getting IBB breeze at home, is there any hardware that she needs to get?

Thanks in advance

P

Blaster99

It's already pretty much off topic. With IBB you'll get a PoE adapter that gives you an ethernet port. You get no router or firewall. You can obviously plug a PC straight into the PoE adapter and setup a firewall on the PC and you're ready to go. Otherwise you'll need a router/firewall.

Praetorian

Great, thanks blaster99.

CSSource God

<snip>

Way way way offtopic.

Try to keep this thread to IBB.

Chief.

jesus_thats_gre

Ciaran500 wrote:

Take a stroll down to them and ask

From my experience NEVER let a company say they will ring you back, they never do.

I nearly done that 2 weeks ago.. I live around the corner and work across the rd :P

I have a little secret that gets IBB to do what you are asking them. Call them and get the to commit to something and no doubt promise you a call back. Get a time frame for them to call you back within.. They likely wont call back..

Then call then back and say what you need done again and then mention you were promised a call back. You will then be promised another call back.. Once again, get a set timeframe that they will call within. They likely wont call you..

Then call back and loose the plot on the phone. You will have your problem fixed within a few days.

If you are getting a new install or your equipment moved, tell them you are refusing to pay the install fee because of all the time you have wasted calling them and the stress it has called.

The above worked for me on 2 occassions now. Once last week, the other about 6 months ago..





On a more serious note. I think ye guys are getting a little excited about the QOS stuff. I am under the impression that the QOS application will only limit your connection if you are literally downloading half the internet. I dont think your connection is gonnna be limited every day during peak periods. It is only going to be limited if you are hogging all the bandwidth and basically locking out everyone else on the same sector as you.

I could be wrong though and if I am, thats one crap QoS application :P

davedm

Connection still crap here.
On the Coolmine site with IBB.
Getting download of 790kbp
Upload of 788kbps
Quality of service is 78%
Seems to stall totally every few minutes playing games is i complete disaster.

Not a peep from them as to any upgrading and I am still on the 1MB
service.

Dave.

PowerHouseDan

Thats good for that time of day. Your never going to get full speed during the day time, try being on 230 both ways on a 2mb line. I was promised it would be sorted tomorrow i got very very bitchy on the phone, In all fairness i had to use my neightbours BB To get a files i needed asap.

davedm wrote:

Connection still crap here.
On the Coolmine site with IBB.
Getting download of 790kbp
Upload of 788kbps
Quality of service is 78%
Seems to stall totally every few minutes playing games is i complete disaster.

Not a peep from them as to any upgrading and I am still on the 1MB
service.

Dave.

Steffano2002

My connection speed this evening (18:00):

Downstream 770 Kbps (96.3 KB/sec) 831 Kbps (inc. overheads)
Upstream 190 Kbps (23.8 KB/sec) 205 Kbps (inc. overheads)

Pinging www.boards.ie [82.195.144.58] with 32 bytes of data:

Reply from 82.195.144.58: bytes=32 time=97ms TTL=59
Reply from 82.195.144.58: bytes=32 time=103ms TTL=59
Reply from 82.195.144.58: bytes=32 time=107ms TTL=59
Reply from 82.195.144.58: bytes=32 time=98ms TTL=59
Reply from 82.195.144.58: bytes=32 time=104ms TTL=59
Reply from 82.195.144.58: bytes=32 time=111ms TTL=59
Reply from 82.195.144.58: bytes=32 time=101ms TTL=59
Reply from 82.195.144.58: bytes=32 time=102ms TTL=59
Reply from 82.195.144.58: bytes=32 time=106ms TTL=59
Reply from 82.195.144.58: bytes=32 time=99ms TTL=59
Reply from 82.195.144.58: bytes=32 time=109ms TTL=59
Reply from 82.195.144.58: bytes=32 time=101ms TTL=59
Reply from 82.195.144.58: bytes=32 time=99ms TTL=59
Reply from 82.195.144.58: bytes=32 time=102ms TTL=59
Reply from 82.195.144.58: bytes=32 time=96ms TTL=59
Reply from 82.195.144.58: bytes=32 time=101ms TTL=59
Reply from 82.195.144.58: bytes=32 time=99ms TTL=59
Reply from 82.195.144.58: bytes=32 time=104ms TTL=59
Request timed out.
Reply from 82.195.144.58: bytes=32 time=98ms TTL=59
Reply from 82.195.144.58: bytes=32 time=100ms TTL=59
Reply from 82.195.144.58: bytes=32 time=98ms TTL=59
Request timed out.
Reply from 82.195.144.58: bytes=32 time=96ms TTL=59
Reply from 82.195.144.58: bytes=32 time=99ms TTL=59
Reply from 82.195.144.58: bytes=32 time=98ms TTL=59
Reply from 82.195.144.58: bytes=32 time=93ms TTL=59
Reply from 82.195.144.58: bytes=32 time=100ms TTL=59
Reply from 82.195.144.58: bytes=32 time=101ms TTL=59
Reply from 82.195.144.58: bytes=32 time=103ms TTL=59
Reply from 82.195.144.58: bytes=32 time=98ms TTL=59
Reply from 82.195.144.58: bytes=32 time=95ms TTL=59
Reply from 82.195.144.58: bytes=32 time=98ms TTL=59
Reply from 82.195.144.58: bytes=32 time=101ms TTL=59
Reply from 82.195.144.58: bytes=32 time=101ms TTL=59
Reply from 82.195.144.58: bytes=32 time=100ms TTL=59
Reply from 82.195.144.58: bytes=32 time=118ms TTL=59
Reply from 82.195.144.58: bytes=32 time=99ms TTL=59
Reply from 82.195.144.58: bytes=32 time=91ms TTL=59
Reply from 82.195.144.58: bytes=32 time=98ms TTL=59
Reply from 82.195.144.58: bytes=32 time=101ms TTL=59
Reply from 82.195.144.58: bytes=32 time=124ms TTL=59
Reply from 82.195.144.58: bytes=32 time=102ms TTL=59
Reply from 82.195.144.58: bytes=32 time=97ms TTL=59

Ping statistics for 82.195.144.58:
Packets: Sent = 44, Received = 42, Lost = 2 (4% loss),
Approximate round trip times in milli-seconds:
Minimum = 91ms, Maximum = 124ms, Average = 101ms

In one word: Pathetic

And I'm paying €85 EUR per month for that... I'm seriously considering going back to EsatBT or even Smart now...

Drapper

davedm wrote:

Connection still crap here.
On the Coolmine site with IBB.
Getting download of 790kbp
Upload of 788kbps
Quality of service is 78%
Seems to stall totally every few minutes playing games is i complete disaster.

Not a peep from them as to any upgrading and I am still on the 1MB
service.

Dave.

Tried to MSN you ! let me know whats up!

gsand

steffano those pings arnt that bad

i had them in the 500-800 mark earlier today lol

Drapper

gsand wrote:

steffano those pings arnt that bad

i had them in the 500-800 mark earlier today lol

Mee too just called Tech Support and there is issues in thier IP routers !!

Will be fixed later !! everyone is the same !

D

spooky donkey

yeah i got bad pings today couldent play COD. Pings were off the chart!

Ciaran500

Another day of 235kb/s.

Yay ¬_¬.

PowerHouseDan

i am on hold now and going to go fukin mental!!!

PowerHouseDan

Right just got off the phone to a sound guy who changed a setting on the radio now i am connecting at 750+ better not be the same tomorrow.

Orionetheus

so Irish BB is upgrading to 2 megabit....when? and will this be availible to all cusotmers.........automatically?

Turner

powerhousedan wrote:

Right just got off the phone to a sound guy who changed a setting on the radio now i am connecting at 750+ better not be the same tomorrow.

Have you been upgraded to 2mb off the R&H hall ?

Chief.