Jamster.ie

Dub13

This shower keep on taken 3/4 euro of my phone and I dont no how to stop it...any advice...?

I only gave my info and got a free download but the C_U_N_T_S keep on taken credit.This could be going on ages its just I put 50 euro onto my phone today and got two messeages from them and now I have 45 euro.

Headshot

Dub13 wrote:

This shower keep on taken 3/4 euro of my phone and I dont no how to stop it...any advice...?

I only gave my info and got a free download but the C_U_N_T_S keep on taken credit.This could be going on ages its just I put 50 euro onto my phone today and got two messeages from them and now I have 45 euro.

jamster did the same to me bloody ***** i had to get a new number :mad:
try this txt
stop jamester

might work

Mercury_Tilt

This post has been deleted.

Chad ghostal

YOu text "STOP" to that number i think..
iv never been stupid enough to give them my details (no offence ) but
i saw that on the add..(its the one with "that" frog no?)

[edit] well mr. tilt beat me to it, looks like it doesn't work [/edit]

Wertz

http://www.boards.ie/vbulletin/showthread.php?t=149407

Might be of some help.

FFS people, don't use Jamster or any of the other SMS banditos.
Ringtones, pics and screensavers are freely and legally available on the web for €0.00...

Headshot

Wertz wrote:

http://www.boards.ie/vbulletin/showthread.php?t=149407

Might be of some help.

FFS people, don't use Jamster or any of the other SMS banditos.
Ringtones, pics and screensavers are freely and legally available on the web for €0.00...

wertz any example where you get these free Ringtones, pics and screensavers

Dub13

I signed up on their site....I thought I would be "smart" and just get the free download and that would be that.

Chad ghostal

Found this in their t&c's

The contract may be terminated either by you or by Jamster. You may 
terminate by submitting a notice in accordance with Clause 9. 
[B]To unsubscribe, go to "My Clubs" under "My Jamster!" on www.jamster.ie 
or send an email to info@jamster.ie. [U]The termination shall become 
effective immediately upon termination.  [/U]:confused: [/B]JAMSTER may 
cancel all or any of the Services (or individual services provided via the 
Services), for lack of use, or if JAMSTER believes that you have violated or 
acted inconsistently with theses TERMS. You agree that upon termination of 
your access to the Service under any provision of these TERMS, JAMSTER 
may immediately deactivate or delete your account and all related information
 and files in your account and/or bar any further access to such files or the 
Service. Further, you agree that JAMSTER shall not be liable to you or any 
third party for any termination of your access to the Service. If you cancel 
your account or subscription for any reason, JAMSTER will not refund any of 
your fees paid to date, except as provided in provision 2 of these 
TERMS.

super_furry

Phone them up to complain and say you're doing so on the behalf of your 12 year-old daughter. It's illegal for them to provide that service to under-16s and they may refund you.

Wertz

http://www.free-ringtones.eu.com/

Not the latest hits but a huge database.
There are pics and SS's on that site too, but they can be harder to find in general. You can access them from your WAP browser and you pay for the d/l but apart from that it costs nada, there are NO follow up spam messages (you never actually give them your number)

Also most mobiles are now either infrared enabled or can be connected to with a USB cable, you can easily upload your own pics. Just find out your phone's screen size/resolution and make/find/edit an image to fit.

Mimikyu

This post has been deleted.

Raphael

Karma at work tbh...

bp_me

{(-_-)}HeadShoT** wrote:

wertz any example where you get these free Ringtones, pics and screensavers

A bit off topic, but I make all my ringtones myself using a piece of software called mp3trim and cdex to downgrade the bitrate to reduce the file size.

Stephen

I do the same thing, 'cept I use a program called Audacity. File transfer via bluetooth.

Lenny

Wertz wrote:

http://www.free-ringtones.eu.com/

Not the latest hits but a huge database.
There are pics and SS's on that site too, but they can be harder to find in general. You can access them from your WAP browser and you pay for the d/l but apart from that it costs nada, there are NO follow up spam messages (you never actually give them your number)

Also most mobiles are now either infrared enabled or can be connected to with a USB cable, you can easily upload your own pics. Just find out your phone's screen size/resolution and make/find/edit an image to fit.

Listenin to a few sounds there,
how do I save them to my drive? obivously they're playing so they must be able to be saved somewere so I can transfare them via data cable

Wertz

Lenny wrote:

Listenin to a few sounds there,
how do I save them to my drive? obivously they're playing so they must be able to be saved somewere so I can transfare them via data cable

Right click then save as. Then transfer them to your phone using whatever connectivity you can.
If you put the address of the link into your WAP browser you can d/l it for 2c per kb. So an average midi file costs less than a text.
Doing them yourself is good but I can't be arsed...

techguy

Jamester is a comapny trading as ''Mobile woy'' which is based in Berlin.
These spammers did the same to me.

I rang them up and complained and said i wanted a total refund plus the price of the call to call them. I got a refund in the post about two weeks later.(Cash!!)

If they refuse keep ringing them and ask to speek to a superviser. Also, every person you talk to, get their full name.
Take no prisoners,these guys are making millions by scammign people. They are kegal criminals!!

Hakko

maccydoodies

I had the same problem for a while and i got onto mobile way and i eventually got €40 cash back. €4 more than they owed me. I told them that i worked in a call centre and coz they were recodring me i was recording them too. And i got they guys name and his supers name. Also get onto regtel(govt complaints crowd that deal with this sort of thing) and lodge a complaint with them. hth

Dub13

Hear is a copy of the Email I just sent them.I will let you no if they reply.



Your company has been taken money from my phone for the last few months,I never signed up to anything so what you have been doing is illegal.One day last week Good Friday 25th of March you sent me 4 messages at a cost of of 2 euro each.This is not acceptable and I will not put up with it.


I have a list of all the credit you took of my phone I want a full refund at least.I also want confirmation that I will not get any more messages from your company.

If you ignore this email and I don't hear from your by 12:00 on Friday 1st of April I am going to start procedures in the small claims court.

Headshot

Dub13 wrote:

Hear is a copy of the Email I just sent them.I will let you no if they reply.



Your company has been taken money from my phone for the last few mounts,I never signed up to anything so what you have been doing is illegal.One day last week Good Friday 25th of March you sent me 4 messages at a cost of of 2 euro each.This is not acceptable and I will not put up with it.


I have a list of all the credit you took of my phone I want a full refund at least.I also want confirmation that I will not get any more messages from your company.

If you ignore this email and I don't hear from your by 12:00 on Friday 1st of April I am going to start procedures in the small claims court.

nice one
stick it too them dub13

Basq

Mispelled months... but otherwise, nice one!

Dub13

basquille wrote:

Mispelled months... but otherwise, nice one!

I read that back and did not even kop it the second time

tSubh Dearg

I cant stand this jamster crowd, mainly because of thier blanket bombing ad campaigns, but charging people 4 euro for a text they didnt ask for is a joke.
As far as getting your own pics on your phone, theres www.cinema.com, they let you resize any pic to the screen size of your selected phone and upload it to your phone (costs money tho) but the smart person just takes a screenshot of the resized pic, saves it, and uploads it to thier phone via bluetooth
also if youre looking for ringtones, just google for '[band name here] midis'. I got some for my sister the other day, and transferred em by bluetooth to her phone. I myself download stuff from www.vgmusic.com Its free videogame midis, atm i have the bubble bobble music on my phone

embee

I work for Vodafone, we have a full list of the 5 digit short codes that you receive messages from, the company who is providing them, the charges for each text message, their phone numbers and their text unsubscription codes. I would imagine that O2 and Meteor have similar lists.

In addition, we have full contact details for RegTel, who are the watchdogs for these companies. If you have unsubscribed and are still receiving messages and being charged, you can file an official complaint with RegTel who will investigate, and in some cases, issue hefty fines to the companies.

Vodafones number is 1850 208787 (Ready To Go) or 1907 (Postpaid).
O2 is 1850 604747.
Meteor is 1905.

When you ring, just say you are receiving texts from "premium short codes". Hope this is of some help to you.

AllStar

did the same thing to me so i rang them up and gave out sh1t to them, so they sent me back all the money they took off me, twas pretty decent is suppose

Mimikyu

This post has been deleted.

Dub13

Here is the reply I got today....



We are sorry that you were not happy with our services. Of course we
are
prepared to refund the costs incurred. Unfortunately, this is only
possible
via post at the moment, so we would like you to give us your name and
postal address.

Please be aware that we are offering the refund out of goodwill and are
not
recognizing any statutory duty.

We ask you to allow up to 15 working days for the delivery of your
refund
once we have received your details. Please refrain from contacting our
customer support during this time.


Please be aware that the charge may appear on your mobile phone bill
once
more as the mobile phone providers issue bills for the previous month.


Kind regards,


Your Customer Support

Sully

*giggles* the bastards charged me for a ringtone I never got. Rang up and complained. Got a full refund. Now all I get is retarded messages about going to there site but I didnt think I was getting charged for them :O

Dub13

I just got the cash in the post today.So this is the way to go if they are ripping you off.

Duckjob

Jamster doesn't bother me too much. (though as someone said, the blanket-bomb ad campaigns are annoying) I just see them as a tax on stupidity.

Metacortex

Jamster are being sued in the states for all the reasons everyone has just mentioned.

Heres an article -

Jamster, a service owned by VeriSign that sells ringtones and other content to mobile-phone subscribers, is under attack for allegedly misleading young consumers into paying for expensive text messages.




A lawsuit filed last week in San Diego accuses Jamster of fraud and false advertising, saying that it falsely advertises that mobile customers can get a free ringtone by sending a text message to the company. In reality, those customers then get text messages from Jamster that cost $1.99 each along with the mobile operator's standard per-message charge, according to the complaint brought by Charles Ford, who claims that his daughter was lured into the service. Ford's lawyers at Callahan, McCune & Willis filed the case on March 29 in the Superior Court of California for San Diego County, and are seeking to make it a class action on behalf of Jamster customers around the world.

Jamster is the U.S. name of Jamba, a German mobile content provider that VeriSign acquired in June 2004. The suit names VeriSign, Jamster, Jamba, and three U.S. mobile operators that Jamster says carry the service: T-Mobile USA, AT&T Wireless Services, and Cingular Wireless. VeriSign and T-Mobile declined to comment on the suit. Cingular, which now also owns AT&T Wireless, could not be reached for comment.


Gripes Start
The Jamster service was launched in the United States late last year, the complaint says. The suit follows gripes from consumers there and in Europe, some of which are posted on Web sites like Grumbletext. One disgruntled customer, Jared Humphrey, started an online petition against the company. However, some posts on these sites indicate that unhappy users have been able to cancel their subscriptions and get refunds from Jamster.

Jamster ads on TV and other media say that mobile customers can get a free ringtone if they send a text message to the number displayed in the ad. But people who sent the text message received multiple response messages notifying them that content was available for download, according to the complaint. And customers had to pay for the messages. Consumers contacting the company have reported monthly charges totaling as much as $75 for content they neither wanted nor downloaded, said Charles Russell, one of the attorneys representing Ford.


Revenue Generator
Downloads of content, especially ringtones and games, are a bright spot for mobile operators seeking to boost revenue. An IDC survey of mobile users last year found that more than half of respondents in Europe and about 25 percent in the United States had downloaded a ringtone. However, additional services that unexpectedly jack up the monthly bill could hurt the wireless industry if consumers get fed up, said Current Analysis analyst Eddie Hold. Mobile operators may get a per-message charge of a few cents but end up alienating confused subscribers, he said.

"There's no such thing as an easy-to-read wireless bill," Hold said. "The short-term revenue gain for three to six months ... or a year ends up biting them at the end of the contract when the customer believes they're paying too much for wireless service."

Premium text messaging--which enables customers to pay for content by receiving a text message and then getting the charge for it on their regular monthly phone bills--is commonly used, analysts said. But it can be implemented in different ways. For example, Flycell, a unit of Rome-based Acotel Group, which provides ringtones and other content with payment via premium text messages, sells monthly subscriptions to a selection of content. It gives customers two chances to opt in to the service before they pay for any content, and it offers customers the chance to opt out each month, according to Flycell's CEO and general manager Alberto Montesi. Flycell uses premium text messaging because it is more convenient to the mobile consumer than payment by credit card, he said.

In the case of Jamster, the service is advertised heavily on TV channels such as Nickelodeon that are aimed at children, according to the suit. (Jamster also advertises on PC World.) The company depended on drawing young mobile users into the service and then having their parents pay the charges, which appear on the monthly cell phone bill, the suit alleges.

jor el

I read somewhere recently (possible on boards somewhere) that Jamster were being investigated by Regtel as a lot of complaints had been received from people who had unsubscribed from the service but were still receiving messages and being charged for them.

Hopefully they are being investigated for this fraudulent practice and hopefully they'll be severely punished.

I'm no fan of ringtone companies, or the people who support them by buying from them in the first place, but a lot of people seem to be getting conned by them.

techguy

I hate all those ringtone companies too!
I cannot believe that tingtones and the like are still so exspensive,this has been going on for years now. You would have thaught that the prices would have come down..

Hakko

Hash Boy

Anyone who is dumb enough to send a "txt" to these mobile content companies deserves to be ripped off for their stupidity. Who gives a crap what your ringtone is? use your mobile to make phonecalls - not a fashion accessory. Get a life.

Sully

Sully04 wrote:

*giggles* the bastards charged me for a ringtone I never got. Rang up and complained. Got a full refund. Now all I get is retarded messages about going to there site but I didnt think I was getting charged for them :O

OK well I noticed I was getting charged and got double texts each month from them, got O2 to unsubscribe me and I asked Jamster to compensate me or ill report them.. here is how it went:

Me:
Hello,

Once again, I have to re-send you an email because the mail form on your website was simply pointless as it just sends out an auto responder. My mobile is +353 86 xxxxxxx (Irish) and is a Nokia model.

As outlined previously, I have been having some difficulties with Jamster's Services for quite some time now. My first issue was a good few months back when I ordered a ring tone on-line which came and never worked, and I got billed. I called your support team as the Jamster Customer Service phone number was available on your site at the time, but not any more, who tried sending the ring tone several times (wasting my money as I was getting billed for it not working) and eventually had to send me out the money I was billed for in the post (€10).

Since that time, I have been receiving two text messages a month (or there about) from Jamster. Little was I aware that I was getting billed for these texts that I had never subscribed to or was never made aware at any stage I was being charged until today when I noticed on checking my bill Jamster had charged me for each text (I am on a pay-as-you-go phone on the O2 Network) since being subscribed.

After failing to get the telephone number for support on your website, and your web form being a complete failure and waste of space, I had to call O2 Customer Service who where aware of the matter and informed me many people had complained of Jamster subscribing them to there newsletter and billing them. O2 provided me with contact numbers - and on using these I was told by your automated machine to hold the line before eventually being told to email as no service rep. was available. I re-rang O2 who where able to unsubscribed me from your service themselves (they knew how, so did it for me) and was told to take up the getting billed by Jamster, with yourselves.

Since you have compensated me before, I would hope not to have any difficulties with getting compensated for the money I lost for the texts which I did not request. If on failing to get compensated, I have prepared a letter for the appropriate authorities to take the matter further.

I await your immediate response.

Regards,
Kevin O'Sullivan

Them::

Hi and thanks for your e-mail.


We are writing to confirm the immediate cancellation of your club/s.


Please be aware that the charges may appear on your mobile phone bill once
more as the mobile phone providers issue bills for the previous month.


We are sorry that you were not happy with our services. Of course we are
prepared to refund the costs incurred referring to our products. Please let
us have your full bank details (8-digit account number and 6-digit sort
code) and the name of the account holder.


We are willing to refund the amount of 28.00 Euro to you.


Please be aware that we are offering the refund out of goodwill and are not
recognising any statutory duty.


It may take up to 15 working days to process the refund once we have
received your details. Please refrain from contacting our customer support
during this time.


We have completely deleted your data and have blocked access to our
services in compliance with your request.


Your mobile number will be blocked 6 months for our services.


Please send us a letter or fax if you would like to unblock your mobile
number.


Address: Jamster International Sàrl
c/o M. Patrick Vez, Fiduconsult SA


Bd de Pérolles 55
CH - 1700 Fribourg


Fax: +44-870-830-2121


Kind regards,


Your Customer Support


~~~~~~~


As your e-mail may not always be answered by the same person, we would ask
you to include all previous e-mails in your reply. We may not be able to
answer your query otherwise. Thank you.


~~~~~~~~

AdMMM

I know this might sound strange, but maybe you could use this as a lazy mans savings club. Subscribe to their service, let it take a load of money, before requesting a refund. No need to go a bank to lodge money every week!

stagolee

on the phone to meteor 1905 now about this
i didnt think theyd be working this late

Apparently some git has signed me up with two of these scamming showers of bastards. I've certainly never put my number on any websites, ive had the same poxy ringtone for more than 5 years and if i changed it i probably wouldnt know it was my phone when it rang.
They Meteor guy told me to phone:
ph.0818242311 for the ones coming from 57757 and
ph.01 2186831 for the ones coming from 53503 and tell them to stop sending me sh!te messages. Presumably these numbers only work during office hours.

I doubt they have got much money out of me as there is rarely any credit on my phone but seeing as im going to have to call them from a payphone during the hours in which i normally sleep i think i will spend my small change berating them and telling them what a pack of dirty sh!tsucking leeches they are. :mad:

AdMMM

Why don't you email them? From what other users are saying, their phone number never works and you only get through (after much waiting it seems) to a pre-recorded message saying you should email them.

I'm sure some of the above wont mind giving the email addy

embee

For anyone having ongoing problems unsubscribing successfully, call their watchdogs.

RegTel's number is 1850 741 741.

The General

have to laugh at all these people who let themselves get ripped off by companys like jamster

DAEDULUS

Chad ghostal wrote:

YOu text "STOP" to that number i think..
iv never been stupid enough to give them my details (no offence ) but
i saw that on the add..(its the one with "that" frog no?)

[edit] well mr. tilt beat me to it, looks like it doesn't work [/edit]

whats the number?
ive been getting 3msg's every 2 weeks or so from them but im on a bill phone(payed by parents) so i dont actually know if they are robbin money from me :O probably are

Chad ghostal

DAEDULUS wrote:

whats the number?
ive been getting 3msg's every 2 weeks or so from them but im on a bill phone(payed by parents) so i dont actually know if they are robbin money from me :O probably are

i have no idea, you should check the add out, or the website, or just complain to the regulator as other people have said.

Talaghn

I did the same thing with Ringtone King and they kept sending me msgsand emails sayin the stuff wasthere and takin 4 yoyo off me 4 bout 2 times a month. i jus kept sending the stop tone thing till it stopped. but each company has a different stop code so 'stop' might now work!

Hash Boy

The General wrote:

have to laugh at all these people who let themselves get ripped off by companys like jamster

lol - me too. I call them "losers".

Anyone who is dumb enough to send a "txt" to these mobile content companies deserves to be ripped off for their stupidity. Who gives a crap what your ringtone is? use your mobile to make phonecalls - not a fashion accessory. Get a life.

snappieT

Get a life.

Coming from someone with a username such as yours, that is truly rich.

I've never fallen in the Jamster trap. Rip the CD. Lower the quality. Cut the bit you want. Bluetooth (or host it for download). Sorted.

~snapscan

funky penguin

Solitaryman666 wrote:

This post has been deleted.

Maybe I should just ring them up and threaten to leave (for the hell of it).....Perhaps I'll get some free credtitch.

Buttmunchy

They took about 8 euro credit off my dad's phone. And off my phone too. My dad complained to them. lol

spudster101

I also didnt subscribe or ring or text these SHOWER OF B*****DS and there rippin me off. My little bro got his hands on my sim card though, thought he might have texted them for somethin but he didnt.The only other thing i done was register with O2 for free credit.

Horsefumbler

THEY MUST DIE :mad:

the_syco

http://www.jamster.ie/jiw/popup/agb.do?co=IE&la=en&tduid=0edef8d1bebf14b7cea8fb7568284899

The contract may be terminated either by you or by Jamster. You may terminate by submitting a notice in accordance with Clause 9. To unsubscribe, go to "My Clubs" under "My Jamster!" on www.jamster.ie or send an email to info@jamster.ie. The termination shall become effective immediately upon termination. JAMSTER may cancel all or any of the Services (or individual services provided via the Services), for lack of use, or if JAMSTER believes that you have violated or acted inconsistently with theses TERMS. You agree that upon termination of your access to the Service under any provision of these TERMS, JAMSTER may immediately deactivate or delete your account and all related information and files in your account and/or bar any further access to such files or the Service. Further, you agree that JAMSTER shall not be liable to you or any third party for any termination of your access to the Service. If you cancel your account or subscription for any reason, JAMSTER will not refund any of your fees paid to date, except as provided in provision 2 of these TERMS.

INTERESTING... Jamster is not here: http://www.odtr.ie/numbering/num_sms_search.asp

Any chance of getting the number you sent the code to get the ringtone?

Horsefumbler

tbh if you support this dreadfull industry you deserve to be riped off