Unfair Luas Fine – Machines Not Working, Still Got Penalised – What Can I Do?

John_travolta777

Hi everyone,

I’d really appreciate your advice. I recently received a €45 fine on the Luas after I boarded at a stop where both ticket machines were out of service. I took a video clearly showing the machines were rebooting and unusable. I explained this to the inspector, but I was removed from the tram and fined.

I already submitted an appeal to Luas, but they rejected it. I have proof, including the video. I’ve now been told to pay the fine or go to court.

Has anyone had a similar experience? Is there anything else I can do? Can I get support from the NTA or other public bodies?

Thanks in advance for any help!