Cat 5 cable only doing 100mb

micks_address

https://www.boards.ie/discussion/comment/123785217#Comment_123785217

Yep he's going to recheck next week

micks_address

https://www.boards.ie/discussion/comment/123785371#Comment_123785371

there is but its a unifi 10gb poe++ brand new one

Dont Be at It

https://www.boards.ie/discussion/comment/123785381#Comment_123785381

Have you any other poe devices coming off the switch? Camera etc? Could be a limit on these of 100Mbs. Then the switch would potentially configure the ports to 10/100 automatically?

MarkR

My fritz!box has settings where certain ports can be put into eco mode, wouldn't be something like that? Could you test the wire with something else, like two computers end to end, and see what transmission rate is showing there?

micks_address

https://www.boards.ie/discussion/comment/123785446#Comment_123785446

Nope nothing else.. i think its a wait and see on the connection front to see if that helps

micks_address

With the port set back to auto negotiation here's what I see in the app

micks_address

Just to close this out. I ordered a new cable from Amazon at the weekend to try it out. With the new cable I was getting full speed on Wi-Fi over the ap well much better anyway north of 500mbps. Cable guy is due back tomorrow but when I reconnected the old cable and put the ap back on the ceiling I'm still getting the 500mbps over the ap. Rebooted the router and ap a few times to be sure. I guess the cable wasn't seated fully in the socket. There was also a little dust in the port so maybe that wasn't helping.

I do have another issue with the dream router 7. I wanted to use the sfp port as a lan port and bought a unifi sfp to rj45 port. I plugged it in and in the port config converted the sfp to lan but it's not working. I'm getting tx signal error. I contacted unifi who troubleshooted but have decided to do an RMA. Trouble is I can't be without the system for working from home and I'm not sure how long the RMA process will take. I could go back to my virgin media router and try use the wifi on it with an extender for a week but that feels like torture. Anyone else have experience of sfp to Ethernet or the RMA process?

Thanks for all the suggestions re the speed.

Mick

dam099

https://www.boards.ie/discussion/comment/123798915#Comment_123798915

You should be able to test the wired speed using iPerf from the command line if you SSH into the access point.

His is your WFH setup impacted by the SFP port not working? Doesn’t the UDR have multiple RJ45 lan ports you could use instead?

ArrBee

Only experience I have with SFP to RJ45 on unifi is that they did an update a while back that made my HPE transceivers misbehave in the reporting software. Data still flowed, but the router got confused about where in the network some of the clients were connected!

Since, then I have used Unifi SFPs and had no issue. they do get hot though!

micks_address

https://www.boards.ie/discussion/comment/123798967#Comment_123798967

my wfh is impacted if i send the udr7 back for rma.. i have a small switch running which gives me the extra lan port i need but i could remove this if i had the sfp port working correctly.. i have 3 devices i need to plug in wired.. along with the port in use for the access point.. home assistant server, hue hub and a strarling home hub for homekit to home assistant for some devices i use

dam099

https://www.boards.ie/discussion/comment/123799015#Comment_123799015

Doh! Thought the RMA referred to the SFP module.

micks_address

i have two of the sfp to lan convertors as i ordered one extra by mistake.. so i know its not the converter

micks_address

https://www.boards.ie/discussion/comment/123798977#Comment_123798977

re the hot comment.. i noticed they were hot when plugging out.. support suggested its abnormal.. ill just bite the bullet and do the rma.. i suspect maybe there's a software issue but if the replacement is just the same ill keep the switch in play

ArrBee

RJ45 transceivers tend to run a lot hotter than fibre I'm not suggesting that's the cause of your problem by any means.

https://www.boards.ie/discussion/comment/123799026#Comment_123799026

So did I! :o


Re:
experience with RMAs
You could suggest to them that they do a cross shipping RMA (if they dont already offer it)?
I've done that with Netgear switches before. Maybe Unifi can do the same, where they take a creditcard authorisation, send you a new product, then give you like a month to return the faulty one with a prepaid label before they charge your card.

micks_address

https://www.boards.ie/discussion/comment/123799238#Comment_123799238

Unfortunately they won't do that unless you have unifi care which I don't.. I offered to buy it but you can't post purchase. Id be happy to pay a deposit of full price and be refunded later

micks_address

Ordered another unit that I knew I could return it same issue with the sfp port and low behold same issue. I guess it's a software or hardware issue with the dream router 7.