HKC 10270 "System Fault Call Engineer"

mad dad

Hi,

I have the above system with a GSM wifi installed to Securecomm service. In the last 2/3 weeks everytime I set or unset the alarm the keypad displays "Lan/Wifi Link" along with the audible message "System Fault Call Engineer". I can still proceed and set and use the alarm as normal and can still monitor/control it by means of the HKC app on my phone with similar messages being displayed. I have the engineers access to the alarm.

What do I need to do to clear this problem?

Thanks in advance,

Madad

altor

https://www.boards.ie/discussion/2058418471/hkc-10270-system-fault-call-engineer

You would still have access over the GSM side of the communicator.

The system is telling you there is no link for the wifi connection.

If you have the engineer code, go into engineer mode, comms menu, communicators, wifi and then do a rescan.

Make sure the details match the network attached to the system.

mad dad

Spot on altor, issue solved. Thank you once again for your help.