Query personal data breach

jjnos11

Hi All,

I ordered a product from a company in Ireland. I received the product in perfect condition. However, I received an invoice with another customers name, address, and phone number.

I contacted the company. I received an apology, and that it had never happened before. Later in the day I received another apology.

So far it's just not sitting well with me. I contacted the data protection commission. They agreed that this is a breach of personal data. They advised I contact them again looking for assurance that my personal details have not been breached, and to speak to their data protection officer if they have one.

I contacted the company again. I explained that I understand that mistakes can happen. However I would like to be assured that who ever has my personal details will be kind hearted enough to delete my information. Especially in the world we like in. I explained that I will shred the invoice I have once that customer is also notified.

I've never had this happen before. I don't understand why they didn't ask for the name of the person on the invoice that I received. I find it boggling.

I would be great full for any advice.

Noworries!

https://www.boards.ie/discussion/2058418028/query-personal-data-breach

Move on with your life, it's too short to be fretting about things like this.

Deeec

https://www.boards.ie/discussion/2058418028/query-personal-data-breach

Simple mistake - mistakes happen in daily life and no malice was intended

What do think the other customer is going to do with your name address and phone number? It's not like they have your PPS number or bank details..

Your neighbours, friends, work colleagues and family also probably have your name address and phone number. So these details are not really confidential are they.

You really are making a problem out of nothing.