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Yuko

  • 15-05-2025 02:49PM
    #1
    fun loving criminal
    Registered Users, Registered Users 2 Posts: 1,527 ✭✭✭


    Delete

    Post edited by fun loving criminal on


Comments

  • #2
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,552 Mod ✭✭✭✭whiterebel


    What do their T&Cs say? I'd imagine they would say that their decision is final.



  • #3
    28064212
    Registered Users, Registered Users 2 Posts: 11,087 ✭✭✭✭28064212


    You're asking if a business can decline to accept someone as a customer? Yes, of course they can. The only exception is that they can't discriminate based on a (legally defined) list of protected characteristics e.g. age, race, nationality etc.

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  • #4
    fun loving criminal
    Registered Users, Registered Users 2 Posts: 1,527 ✭✭✭fun loving criminal


    https://www.boards.ie/discussion/comment/123450978#Comment_123450978

    I found t&c online and I meet the criteria for signing up as in no penalty points, no accidents, resident in Ireland, not a professional sports person or professional model, no medical condition or injury/illness that prevents me from driving.. I meet it all.

    https://www.yuko.ie/terms

    It doesn't say their decision is final and then I get an email saying my application has been declined and in the same email saying if I believe this is in error send customer service an email or call, so sounds like they can do something if it's an error. I sent an email to them and they seem to give a generic copy and paste reply because other reviews online and others had the same issue and it has been declined because of insurance purposes and what their insurance company says they have to go by that.

    I understand a company can decline a customer. But if they are using insurance as an excuse but I meet all the criteria as stated in the terms, that doesn't make any sense to me.



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