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RTE player on LG

  • 08-04-2025 09:51AM
    #1
    blackbox
    Registered Users, Registered Users 2 Posts: 5,130 ✭✭✭


    The RTE player has stopped working for us on both of our LG televisions. We only use it occasionally and noticed this about a month ago. It used to work ok if you could tolerate the ads.

    There is a message that doesn't fit properly on the screen saying it only works with versions 3 or higher of WebOS. We are on WebOS 6.10.35.

    I emailed RTE support and they suggested deleting the app and reinstalling. Didn't work.

    Emailed them again and they asked for a screenshot of the WebOS version, which I sent.

    The next email from them was anonymous that said I need to be running WebOS 3 or higher - had completely ignored my screenshot.

    I wrote to them again but got no reply.

    Anyone else having problems - or better still, a solution?



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