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Digiweb or Pure?

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Comments

  • #32
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,383 Mod ✭✭✭✭whiterebel


    Has anyone had a problem with exceeding the 3TB cap on Digiweb's "unlimited" broadband? These days with multiple consoles and PCs downloading COD, you wouldn't be long burning through that in a month. never had an issue with Pure, but thinking of going SIRO this time.



  • #33
    whiterebel
    Moderators, Business & Finance Moderators, Sports Moderators Posts: 15,383 Mod ✭✭✭✭whiterebel


    Digiweb just confirmed that they do enforce their T&Cs with regard to going over the cap.



  • #34
    MiketheMechanic
    Registered Users, Registered Users 2 Posts: 933 ✭✭✭MiketheMechanic


    I was away last week. What did I miss regarding Digiweb?

    https://www.boards.ie/discussion/comment/123237600#Comment_123237600


  • #35
    mrcheez
    Registered Users, Registered Users 2 Posts: 14,267 ✭✭✭✭mrcheez


    There was a rep posting spam on several threads about signing up... not a good look which is unfortunate as I normally recommend them but not doing stupid stuff like that



  • #36
    MiketheMechanic
    Registered Users, Registered Users 2 Posts: 933 ✭✭✭MiketheMechanic


    https://www.boards.ie/discussion/comment/123241281#Comment_123241281

    I've had good experiences with them too - the folks I deal with in Louth are generally very sound and helpful. Hopefully the rep got their knuckles rapped. No need for that.

    MtM



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  • #37
    hanloj1
    Registered Users, Registered Users 2 Posts: 265 ✭✭hanloj1


    Vey unhappy. First time joining Pure Telecom.

    Rang Tuesday to confirm switch date and router was on way - switch date was today. Was told router was enroute. Completely forgot about it till this morning and thought maybe it was outside, etc - it wasn't.
    Internet turned off at 08:30 (30 mins before due time of 09:00).
    Rang Pure to confirm I was switched and told I was.
    Asked where router was and got a lot of apologies - useless to me now. Was told it'll be with me Monday. No internet from Friday morn until Monday.
    Asked can you ship today as I live in Ireland, only 2.5 hour drive to Dublin/ Cork and was told all the DPD driver were busy!!!. If they cared they would have got that router to me today - I know it is possible, maybe use different courier, you can make it happen.
    Anyways as of now they haven't rang back and I am in same boat.

    So customer care is very poor here.



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