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Norton Antivirus not sending OTP code to phone

Allanjjmurphy · 2024-12-03 18:34:42

Hi. I have an account with Norton Antivirus. In the past week, I have tried to login to their page. However, when I add the password, the prompt is that a OTP will send to my mobile. It does not arrive. I have it on my phone as well and tried it there. Anyone else experience this?

03-12-2024 07:34PM

#1

Allanjjmurphy

Registered Users, Registered Users 2 Posts: 23 ✭

Join Date: August 2010

Posts: 20

Hi. I have an account with Norton Antivirus. In the past week, I have tried to login to their page. However, when I add the password, the prompt is that a OTP will send to my mobile. It does not arrive. I have it on my phone as well and tried it there. Anyone else experience this?

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Comments

#2 04-12-2024 01:20AM

Esel

Registered Users, Registered Users 2 Posts: 23,891 ✭✭✭✭

Not Your Ornery Onager

Join Date: July 2004

Posts: 22360

Does the app definitely have your correct phone number?

Not your ornery onager

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