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Online status unknown unable to play online PS5

notahappycamper · 2024-11-13 07:55:54

I’ve had this issue since Monday. I have ran the internet connection test and all the results were fine. Rebooted my router, turned the connected to internet setting on and off on the PS5 all to no avail. The issue affects the PS app on my iPhone too. However, if I use a VPN on my iPhone the app will work! So it seems to…

13-11-2024 08:55AM

#1

notahappycamper

Registered Users, Registered Users 2 Posts: 2,142 ✭✭✭

Join Date: September 2006

Posts: 1786

I’ve had this issue since Monday. I have ran the internet connection test and all the results were fine. Rebooted my router, turned the connected to internet setting on and off on the PS5 all to no avail. The issue affects the PS app on my iPhone too. However, if I use a VPN on my iPhone the app will work! So it seems to be my IP address which is a fixed IP address is the issue. Anyone else get this?

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Comments

#2 13-11-2024 12:16PM

Grumpypants

Registered Users, Registered Users 2 Posts: 8,219 ✭✭✭

Join Date: January 2010

Posts: 8117

Sounds like the port for coms needs to be opened on your router.

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