Can't connect to my own website

amandstu

I have internet in the house .It is broadband that comes in from the road along a cable and I plug a router (a Fritzbox) into it giving me internet in the house

I also have a Vodafone mast in clear sight so I can use that as well.

Now my own website is unavailable on the broadband but works perfectly well on the Vodafone and I have little clear idea why this should be so.

Should I approach the internet provider of the broadband (Lightnet) in case they are blocking access for some reason?

I get my emails from my own site(both webmail and in Outlook) and perhaps that is the reason this problem has occurred

Spear

https://www.boards.ie/discussion/2058377919/cant-connect-to-my-own-website

Have you done any basic troubleshooting, such as traceroutes/pings from either connection?

amandstu

Thanks for the reply.

No ,I have never understood those procedures

All I have done is to go to a site on the net that tells you if the site is up or not (it said it was).

But I know it is up anyway because I can get it (and my emails-via webmail) on the phone which uses the Vodafone mast opposite my house.

Edit on the pc I only have the broadband and cannot get the site or the emails.

Spear

https://www.boards.ie/discussion/comment/122767067#Comment_122767067

Can you post the site name publicly? Or if not, are you willing to PM it to me?

amandstu

https://www.boards.ie/discussion/comment/122767079#Comment_122767079

Sure I had that in mind and I prefer to pm it.

Spear

https://www.boards.ie/discussion/comment/122767084#Comment_122767084

Send it on and I'll prepare commands for you to test with.

amandstu

https://www.boards.ie/discussion/comment/122767090#Comment_122767090

Done

Spear

While were starting to run some tests the site came back on the other connection, so probably a brief issue on the path the other connection was routing over.