Airbnb host wants me to pay 5euro for missing plug

Shan Doras

Recently i stayed at an airbnb, there was an euro to uk plug adaptor left on the bedside locker, also in the room was a fan with an euro plug, that was plugged into a uk socket by the method of pushing a pin of another plug into the top hole, anyway I ended up attaching the adaptor to the fans plug and forgot about it, after i came home i got a message from the host looking for an extra payment of 5€ for the missing bedside adaptor, I told her it's attached to the fan, she said no, there were two adaptors.

A350-900

Let her make a claim to Airbnb. Maybe she is chancing her arm.

A350-900

That's what I love about it. You are not paying for non essential things, like breakfast etc.

OP. have Airbnb contacted you with her claim?

https://www.boards.ie/discussion/comment/122751350#Comment_122751350

Just 'cleaning fees'. And potentially, adapter plugs.

I would state your case to the host then simply ignore any further correspondence from her.

The Davestator

https://www.boards.ie/discussion/comment/122751350#Comment_122751350

The second B stands for breakfast by the way!

Cabaal

https://www.boards.ie/discussion/comment/122752023#Comment_122752023

B&B can also stand for Bed & Board, board origionally referred to table…doesn't nessaserily mean food 🤪

Jim_Hodge

https://www.boards.ie/discussion/comment/122752553#Comment_122752553

Ah now. Bed and Board has always referred to lodgings and food.

Mrs OBumble

It's increasingly common for breakfast not to be included, even at traditional non-air B&Bs.

Sadb

https://www.boards.ie/discussion/2058377196/airbnb-host-wants-me-to-pay-5euro-for-missing-plug

Just let the Host know the situation when you arrived and how you did not take any adaptor- calmly and without rudeness. Then ignore further communication from them.

If they (Host) do submit a claim, the worse thing you can do is ignore Airbnb, as they will see that as admission of guilt. They will email (claims don’t use messaging like the other customer service side), reply to the email explaining what was there, what you did with the adapter and that you did not take it.

If they do decide to pay the Host, which is likely for such a minimal amount, they won’t charge you as it is under $10. If they do notify you that you will be charged (very unlikely but on the off chance), use the appeal option and again state that you did not take it. The case will then be closed without charging you.

con___manx1

https://www.boards.ie/discussion/comment/122750261#Comment_122750261

You Can check reviews on airbnb. Its great for simple people who just want a clean place with a bed and shower at the fraction of the cosy of a hotel these days.

stevek93

https://www.boards.ie/discussion/comment/122750261#Comment_122750261

Not true, I have stayed in over 30 Airbnbs around the world, I pick ones with a good number of high ratings.

You don't get breakfast but you know that before booking it, also the host is very descriptive how to find and enter the property.

Leave the place as you found it and typically the host gives you a positive review.

Get Real

Anyone running a business that is trying to charge 5quid for a missing adapter is an absolute amateur imo.

It's a simple cost of doing business. Maybe they should add an extra 50c onto their price so if on average an adapter goes missing ten percent of the time, it'll be covered that way.

Someone running a business this way makes me think it's not a business. If they're scrimping 5quid on something that's a cost of business, I wonder if it was all too tempting to not bother registering with revenue and doing things professionally.

stevek93

https://www.boards.ie/discussion/comment/122753137#Comment_122753137

Maybe the host is a newbie to airbnb? Honestly I wouldnt fuss over 5 quid either.

Get Real

https://www.boards.ie/discussion/comment/122753141#Comment_122753141

Fair point. I won't fault someone for trying and learning if that is the case.

But an error on the part of the host that just ends up biting their nose to spite their face.

Not only is it a business cost that they should write off, or merely increase their price by 50c to average it out if they really want to be scabby about it.

But it also sets up for an poor, low star review if just starting off. They'd want to learn to pick their battles quickly if they didn't research before entering such a set up.

LambshankRedemption

at the fraction of the cost of a hotel these days.

Off topic, but its not a fraction of the cost of a hotel any more!

Shan Doras

The day i first arrived, I messaged a photo of the room to a friend which captured the fan plugged into the wall without an adaptor, unfortunately it's so blurry when zoomed in on the socket, I don't know if it would be good enough evidence for airbnb

https://www.boards.ie/discussion/comment/122751365#Comment_122751365

And lots of hosts dont charge those ridiculous cleaning fees, especially if you just renting a room in someones home. This type of airbnb experience is often the cheapest option too. A bed, a hot shower and more often than not you are provided with some beverages and snacks.

65535

We got an Airbnb message one time from a house in Kerry - 'I'm missing 3 plates, cups and cutlery'…

Answer - 'Open the Dishwasher'….

Same guy advertised whole house to yourself - except he was in a room added on to the house !

https://www.boards.ie/discussion/comment/122756019#Comment_122756019

hope you left a scathing review.

Always stay with established highly rated airbnb hosts.

Kaisr Sose

https://www.boards.ie/discussion/comment/122752886#Comment_122752886

That's a backwards step and in most cases it is just an attempt by accommodation providers to get more money per bed night.

Since when do the majority of people not want to have something to eat in the morning? The clue is in the meaning of the word/title 'breakfast'...which is breaking the (overnight) fast.

JVince

https://www.boards.ie/discussion/comment/122766943#Comment_122766943

Plenty of times. I always go for room only and look for local cafes for a light breakfast. Why should I pay €10-€15 for a substantial breakfast when all I want is a croissant and cup of coffee?

Thankfully most hotels now offer you room only or room with breakfast.

Claw Hammer

Justifiably so. Breakfast is now widely available in cafes etc. There is no way a householder could keep up with people's dietary requirements, vegan, vegetarian, gluten free, non lactose, organic etc.

whiterebel

https://www.boards.ie/discussion/comment/122779541#Comment_122779541

Have you seen the prices of B&Bs recently? They would make a lot of hotels blush. They look ok until you realise its per person……