Did anyone ever write a letter of complaint to Cadbury's when you were a kid?

Quiet Achiever

And then they'd send you a package full of chocolate!

I did it from 2 different homes. The first time i put a Crunchie in the letter that i filled full of golden syrup and said it was all horrible and gooey. The second time i didn't add anything, just said i was mad.

Package back within the week.

Jim_Hodge

Those were the days. Boxes of goodies with an apology. I got one large delivery from Cadbury back in the late 60s. Club Milk sent me 36 bars when I sent them one with no chocolate on it in the 80s. As the years went on the rewards got worse. Maybe a voucher for twice the cost of the faulty product. Then just for the value of the product. I think the last company I contacted about a faulty item just thanked me for alerting them, apologised and said they tightened up on quality checks.

mckildare

I tried that with a pack of Tayto Ripples sour cream and onion. They sent me a voucher for 1 bag of..... Ripples sour cream and onion.

Well played Mr Tayto, well played.

AMKC

We used to send letter to Kellogs and Tayto any time we got a bad flake or crisp. Was so worth it. Always got loads back.

L Grey

A childhood friend of mine sent a letter to Leaf after he got a 'gumboil'.

He got a load of stuff from them.

Funny as his gumboil would hardly get any better with all the sweets and gum he got.

Dan Steely

An uncle of mine worked in Cadbury. When he visited he would bring a giant box of every type of Cadbury bar. They were unwrapped, straight off the production line. We would guess the bar and some we just wouldn't know the name. Some of them were trial bars before going on sale and others that never made it to market.

We liked our uncle.

pradeepsh2384

No

Jim2007

https://www.boards.ie/discussion/2058377062/did-anyone-ever-write-a-letter-of-complaint-to-cadburys-when-you-were-a-kid

No, but you did remind me of time well over 30 years ago when I worked on the liquidation of an Irish confectionery company. Their stuff was horrendous and we were unable to off load the stock. So it was destroyed.

Among the correspondence were a couple of letters from kids complaining about the taste of the products. I asked the boss what to do about them and was told they would from part of the creditors group, so send them a creditors letter. He then opened his wallet and gave me £5 and told to stick 30p in each envelope.

silliussoddius

So this was basically the early days of compo culture?

Pauliedragon

https://www.boards.ie/discussion/comment/122747465#Comment_122747465

Now if someone gets a green crisp they want a free box plus 10k for the mental trauma said crisp caused.

Toranaga

https://www.boards.ie/discussion/comment/122747082#Comment_122747082

Salivating at the thought of Ripples now...

Wanderer78

https://www.boards.ie/discussion/comment/122747494#Comment_122747494

…so the fact theres far more crisp manufactures around now, you re saying i could retire with this information!

cml387

Isn't there an apocryphal story about someone who got a black cornflake? Sent it off to Kellogs. A week later they received a nice box with one cornflake inside it.

apache

Ah this brings me back. Used to post the bad bar back and got lots of goodies. Haven't done it since I was a kid.

I wonder what you get nowadays?

Kimbot

I remember buying a 6 pack of tayto, opened the outer bag and all the inner bags had no more than 2 or 3 crisps in each. Rang the number and they sent out a couple of boxes :)

We used to ring the coke number and request info packs, they would send out the pencil cases and it big wall chart with the company timeline etc.

Kintarō Hattori

I remember one time buying a bag of chickatees and there was an odd black one. We sent the pack off not looking for anything, the world was very different back then, we just wanted to know what it was. A short while later the company sent back a full box of crisps with an explanation that the black chickatee was actually flavouring. The thought of getting something never entered our heads, we just wanted to know what had been in the bag.

Quiet Achiever

By the by, it works with beer. I recently had 2 cans of craft beer explode on their own. Too much yeast apparently.

Got 2 crates couriered out over it :)

GavPJ

I still do it.

Got a big lump of tinfoil in the plastic tub of a well know soup maker. (C&S)

It made the microwave go apeshit with sparks. Got a big hamper of soup and

clothing sent by courier about a week later.

Normally you get sent a Postal Order now or a one4all voucher.

Found a live flour weevil in a Dunnes sliced pan. A rep from the manufacturer (Brennan?) called out to our house to apologise with loads of free bread and cakes.

gipi

Many years ago, the mother opened a Gateaux cake and found that the baking paper had been folded into the centre of the cake before it had been cooked. The cake couldn't be cut without it falling to bits.

Sent it back to Gateaux and we got a small hamper of various cakes!