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Eurobaby / Eurocycles Liquidation

  • 21-10-2024 03:10PM
    #1
    rocksolid
    Registered Users, Registered Users 2 Posts: 452 ✭✭


    Hi Guys…

    Looking for a bit of help if possible.

    We bought a child car seat online from Eurobaby bout 2 months ago and after about 2 weeks had to ring them as no sign of delivery. We were told that eurobaby/cycle was gone in liquidation and that they would sort out a refund. After numerous calls and being promised a refund nothing has materialise.

    Rang again today and the guy on the phone (manager)basically told us tough luck. Where do we stand now?

    A quick google of the phone number, turns out they are now called Wheel Worx.



Comments

  • #2
    GBX
    Registered Users, Registered Users 2 Posts: 12,099 ✭✭✭✭GBX


    Hopefully you get sorted. From memory (open to correction) liquidators will pay off whoever is owed most first till - taxman, suppliers, employees. Unfortunately by virtue of values, the consumers are left till last if there is anything left to pay out.

    While Wheel Worx might have the same number. They will likely have took over some of the business - possibly the cycle part. But as a separate company would not be liable for Eurobaby transactions.



  • #3
    L1011
    Registered Users, Registered Users 2 Posts: 73,695 ✭✭✭✭L1011


    Chargeback on your payment card.



  • #4
    [Deleted User]
    Posts: 9,954 ✭✭✭ [Deleted User]


    https://www.boards.ie/discussion/2058377016/eurobaby-eurocycles-liquidation

    Charge back on your card. Contact your card provider. You may need to dig up proof that they have gone bust.

    Haven't they gone bust before?



  • #5
    CramCycle
    Moderators, Sports Moderators Posts: 26,146 Mod ✭✭✭✭CramCycle


    https://www.boards.ie/discussion/2058377016/eurobaby-eurocycles-liquidation

    WheelWorx has been in operations for years and is not the same company as Eurobaby/Eurocycles. Wheelworx has been in operation for 20 years, it looks like they might have taken over the unit or bought up their liquidation stock would be my best bet.



  • #6
    fits
    Registered Users, Registered Users 2, Paid Member Posts: 14,179 ✭✭✭✭fits


    chargeback is the only option I’d say.

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  • #7
    rocksolid
    Registered Users, Registered Users 2 Posts: 452 ✭✭rocksolid


    Thanks for the reply guys.

    Have started the charge back process so fingers crossed...

    Will keep everyone updated on the outcome



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