Powercity sold out fridge

sharon b

Hi,

We picked out a new fridge along with several other white goods some months ago. We picked n paid on the day as the fridge we wanted was in low supply and they put a reserved mark on it in their system. Now when we go to arrange delivery it seems that Mark was lifted and they do not have our fridge.

Has anyone ever experienced this before? And what are our entitlements now? We cannot see a fridge the same at all anywhere else

cml387

What do you expect them to do? It's obviously now out of stock and probably end of line product.

CramCycle

https://www.boards.ie/discussion/2058376994/powercity-sold-out-fridge

A refund, with a bit of luck they might give you a similar fridge for the same price but at the minute, a refund is what you are entitled too. As a matter of interest how did it take months to deliver? Normally stuff like that comes out in a few days to maybe a fortnight.

mickdw

They cannot create one for you. Best you can do is try to insist on getting a better one at same cost.