Quest

blade1

Bought my 86 year old uncle an iView box on Amazon a while back.

All good good until last week when his favourite channel questHD went off.

I did a rescan and noticed a few others missing as well.

Even standard quest is gone as well.

Is there any way of getting it back on it?

The Cush

Lots of channel moves recently, you'll find the new tuning parameters here

https://www.lyngsat.com/Astra-2E-2F-2G.html

icdg

moved to satellite

blade1

https://www.boards.ie/discussion/comment/122677998#Comment_122677998

Thanks Cush.

Im not that familiar with boxes like this as I don't have one myself.

the box my uncle has is set to Astra UK.

Thats what all the channels were coming in on before a few went off.

Do I change this?

byte

Not familiar with iView boxes but should be similar to most others.

No, you don't need to change the setting from Astra UK.

If QuestHD is on a frequency not listed on the iView box, you will need to add it.

Quest HD (and Food Network, DMAX, etc) frequency:
DVB-S2
12382
Horizontal
SR: 29500
FEC: 2/3

Or if you're doing a rescan, there should be an option like Network Scan that you could enable which would update the frequency list that the box scans for channels.

Also, on some boxes, they won't add a channel if it already exists so may be no harm to delete the listed dead channels first.

blade1

thanks lads.ill try again when I call to him next

blade1

Nothing coming through on that setting

https://www.boards.ie/discussion/comment/122691039#Comment_122691039

Had the same issue but a full scan brought it back.

blade1

Did a full scan and still not showing.

swoofer

whats the model number of the box and I'll have a look. found one on mazon, it says C-HD60 in small print on front may be same as yours

blade1

https://www.boards.ie/discussion/comment/122697317#Comment_122697317

Thanks swoofer.

This is the box.

I'm wondering if his lnb is coincidently playing up and maybe not the box 🤔

http://FULL HD COMBO Freeview HD + Satellite Receiver Compatible for FreeSat and Sky Dish Records by a USB Memory stick. NOT For SKY Q unless LNB to change https://amzn.eu/d/55qzBwo

Atlantic Dawn

https://www.boards.ie/discussion/comment/122697945#Comment_122697945

This might help, I've had a look on my FTA box while recording Quest HD the following channels are available to watch which means they are on the same transponder, if you can't receive either of these I'd say it's a dish allignment issue…

DMAX
Food Network
Food Network +1
HGTV (UK)
HGTV+1
Quest
Quest Red (UK)
Quest Red+1
Quest+1
Really

swoofer

your link would not load but i tracked it down and could not find manual, got this from amazon. make sure you are on 28EAST, ASTRA

IMG_7242.jpg

and yes dish could be out a tad