Zgemma H8s

Leonita

https://www.boards.ie/discussion/comment/122651315#Comment_122651315

Well I think that I have tried all avenues based on the advice given here. I hooked up the sab box last night and it's working away fine. Albeit I must rescan some channels.

Hopefully they will find the same faults and replace the box.

Thanks for all the help.

swoofer

I had a good look at the spec of that box and at 49 quid its a steal BUT and this is the catch you really need to know how to configure it as WOS may not be overly helpful. When you go to buy they give you a few options, choose image, usb hdd AND a usb stick. Now the reason they mention the USB is you need storage for the EPG and it is not good to have it saved to internal flash as it will eventually break the box. You said you had box for 6 months so I assume it worked for that time.

The problem with assessing a fault is really guesswork and the expertise of the user. It never dawned on me to ask about EPG!

However, if you had epg on a USB then you have a good case.

To put me out of my misery can you say that initially it worked OK?

greasepalm

https://www.boards.ie/discussion/comment/122652692#Comment_122652692

But he did update / flashed a new image and no restore done is the norm so that in itself should clear anything stored would it not?

Leonita

https://www.boards.ie/discussion/comment/122652692#Comment_122652692

Yes it worked fine originally swoofer. The satellite just decided to stop working about a week or so ago.

https://www.boards.ie/discussion/comment/122652732#Comment_122652732

Yes I did a reflash with no restore and no improvement

swoofer

That box is available on amazon de for 58 euro delivered. By doing a reflash wont fix the internal flash and there is another recovery file method that wipes everything but even that may not clear the FLASH. I'm afraid WOS will spot the epg saved to Flash and may blame user. But they may have a fix or send out a new box but if they do you need a formatted usb stick next time.

fingers crossed

greasepalm

https://www.boards.ie/discussion/comment/122653890#Comment_122653890

Listed as H8C over there

Leonita

No I have the epg saved to usb. I copied all the settings from the H7 downstairs. So epg shouldn't upset them

swoofer

perfect.

https://www.amazon.de/-/en/ZGEMMA-H8-2H-Full-Combo-DVB/dp/B09VY1F31W/ref=sr_1_1?crid=2LEUOB4XKU7M4&dib=eyJ2IjoiMSJ9.8r4WNoqS5q5Ux3yaUaDvzHhQxDBM4Zy01Uvy6Am9lc9Nr-pOmZXmnElne8pArfiY8Ih1Dfm73LIsFBDrDINyW-g76yRavvdeoF3ItKM_kYlZP9uSSIo7VG3aNg3RE-Nn.tleeXf94E_nkQ4fLQ535v-MtW6WnHH7VKTMS6gXthAQ&dib_tag=se&keywords=zgemma+h8.2h&qid=1727281546&sprefix=zgemma+h8.2h%2Caps%2C58&sr=8-1

dxhound2005

This review on that link is very negative. Of course it is just one person's experience.

https://www.amazon.de/-/en/gp/customer-reviews/R2HL9V2N2J7M1N/ref%3Dcm_cr_dp_d_rvw_ttl?ie=UTF8&ASIN=B09VY1F31W

andy1249

https://www.boards.ie/discussion/comment/122654669#Comment_122654669

That is my review.

I still have it , and its a bad buy.

Its a terrible box , avoid like the plague.

If you want a decent single tuner combo box ( one sat one T2 ) then I recommend the Octagon S8008 , its more expensive , but it works fine. It also takes an NVME card which can be configured with unlimited OS slots so great for messing about with E2 versions.

Buy cheap , buy twice.

Leonita

So I heard back from WOS. Apparently it's user error. Apparently I had freeview instead of saorview, then something about freesat. Does this make sense? Oh and they normally charge £20 for return shipping but will only charge me £15.

You all have seen the photos I posted. I didn't change any settings before returning the box. I sent them the same photos so why didn't they pick up on that before I had to go through all of this hassle and expense? It's turning out to be a very expensive box coming in at over €150 at this stage.

Any chance I could tell them to keep the thing and send my money back?

Does this sound right?

TIA

greasepalm

Photo on 11-09 shows astra 28.2 selected.

Abm on 16-09 shows Saorview and your region and Sky Roi.

I did not see Freesat on your setup as i have Sky Uk and Freesat to gain more channels.

We told you Freeview was via aerial and to change in to Saorview and your region which you did.

Leonita

https://www.boards.ie/discussion/comment/122678105#Comment_122678105

So they are trying to pull a fast one on me

swoofer

Leonita they are pulling the wool over your eyes and have twigged you dont know enough about enigma 2 to tackle them.

Get back onto to them, I dont know if you are phoning or email but I had a look at your pics again and the faults are, its looking for freeview and you never set that, tell them that, and it also has an error message about powertimer.

2. The box worked for 6 months and has now developed a fault, that's not a user fault that's a hardware fault.

3. If they are so sure the box is OK get them to set up freesat UK using Northern Ireland and confirm they can receive the channels. Then all you have to do is tune in saorview.

WOS offer a service whereby they will install image of your choice, they usually charge a £1.00. Tell them how much it has cost you to date.

I have to say that box is poor and to be honest wont last long. They should at least give a new one already configured but they have us by the.. and if you complain on their website they close you down.

I'm afraid they will send it back in same condition and then you are goosed.

Leonita

https://www.boards.ie/discussion/comment/122679332#Comment_122679332

Thank yoy swoofer! Its such a pity I can't paste emails on here. I basically said I tried all options but the satellite will simply not work. I said unfortunately I will have to leave them a negative review in as many places as possible. They were asked to send on the invoice. I heard nothing back since.

It's such a pity I didn't have your post at the time to put up a proper argument but I might still use it if they reply to me.

The cost of the box between customs delivery return and service returns is putting the box well north of €150 at this stage. I should have just ordered one from Amazon and got help here setting it up.

Hindsight is a wonderful thing.

greasepalm

There should be no customs charges as was already paid for.

Did you post that Saorview photo and your Sat tuner on 28.2.

They will always want an invoice to see your on their system as its a record of sale and when..

Leonita

Yes I did include copies of receipt and packing docket. I sent them the same photos as I posted here.

Ye all seemed happy with the settings. However they say that every setting is wrong.

As Swoofer said earlier I am definitely goosed.

Would not recommend them to anybody

swoofer

Get them to set it up correctly and post back to you. here is a link to your box and they options they charge to set up £1.00 get openvix. Its the least they can do.

https://www.world-of-satellite.co.uk/satellite-and-terrestrial/digital-receivers/zgemma/zgemma-h82h

Leonita

I will say it to them. Hopefully they don't mess around with my channel ordering either. It takes ages to organise them

swoofer

Hmmmm, channel ordering!!! gets me a bit worried, I would not mess with that box. Can you explain and say what method you use?

greasepalm

Channel ordering sounds like you have your own channel list bouquet and when ABM runs it does not touch it.

Leonita

https://www.boards.ie/discussion/comment/122682132#Comment_122682132

Yes I have my own favourites bouquet

swoofer

yes but how do you put the channels into favourites and are you using the already provided bouquet?

Leonita

Yes I am

swoofer

You are not saying how you are putting/adding the channels to favourites!!!! Are you using Dreambox edit, or E channelizer, or Opewnwebif or using the remote?

Leonita

I'm using the remote to move the channels I want over to favourites. Enable move mode etc. I wouldn't have a clue about any of the other methods.