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Refusing Delivery As A Form Of Return

  • 26-05-2024 12:27PM
    #1
    Aurelian
    Registered Users, Registered Users 2 Posts: 326 ✭✭


    I wanted to cancel an online order but was too late. The customer service bot advised me to either return it or just refuse delivery. Has anyone ever done this - refuse delivery? Is the courier able to take it back properly?

    I know they've advised me to do this but it seems strange.



Comments

  • #2
    z80CPU
    Registered Users, Registered Users 2, Paid Member Posts: 1,275 ✭✭✭z80CPU
    Darth 8-bit


    I did it with XtemeInn part of the TradeInn online store group. I indicated with the courier "REFUSING DELIVERY" I did'nt get my money back.

    XtremeInn claimed that they would have to get the GoPro Camera Shell back that I had ordered.

    In fact this is what XtremeInn always claimed when I contacted them.



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