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Are lingus Refunds

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  • 28-03-2024 6:58pm
    #1
    stevemac2712
    Registered Users Posts: 1 ✭


    Hi all, Aer lingus sent me an email on the 12th march saying they had approved a refund for me. I called the customer service line today for an update and was told I had not supplied the I formation they requested. During our conversation I provided the agent with the dates and times of all the details required. He then informed me this was sent to be reviewed.i asked to speak to a manager but I was informed that there was no one there and I would be called within 2 days.

    Does anyone know I could escalate this quicker?



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